Customer reviews from lg.com
LG - 55 Class NU85 Series LED Nano 4K UHD Smart webOS TV (2026)
Average customer rating
3.4
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
14
4 Stars
3
3 Stars
6
2 Stars
3
1 Star
7
Customer Reviews for LG - 55 Class NU85 Series LED Nano 4K UHD Smart webOS TV (2026)
Customer Rating
3
OK BUT
on November 4, 2025
Posted by: KD JOHNSON
BIG PROBLEM I NEED TV THAT SITS ON TABLE THE LEGS ARE TOO FAR APART WHY LG DOES NOT MAKE TV STAND IN MIDDLE OF TV VS LEGS ON SIDES HAD TO RETURN
Response from lg.comBy LG, November 6, 2025
Hello. Thank you for sharing your experience with your LG TV. We understand how important it is for a TV to fit your setup, and wide-set legs can be limiting when placing the unit on narrower furniture. While many LG TVs are designed with side-positioned legs for stability and style, select models do offer center-mounted stands or are compatible with third-party pedestal bases and wall mounts. For reference, you can explore LG TV specifications and stand options here: https://www.lg.com/us/tvs.
To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this TV stand configuration issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this TV stand configuration issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Written by a customer while visiting lg.com
Customer Rating
2
Give directions in English words!
on January 9, 2026
Posted by: 55 inch UHD UA77
Smart tv, but DUMB directions: Papers in English for privacy, safety and promo products, but directions, even using QR code for PDF have NO WORDS! Maybe that works for some people, but it is NOT easy. For instance, for 43" setup screws are shown as different, certainly no washers. After 45 minutes trying to remove washers, just used them and seems stable. But 2 remotes? I only got one and don't know if the 2nd is optional (dotted lines) but how will I change channels? LAME. It'd cost practically nothing to make this a used friendly set up.
Response from lg.comBy LG, January 11, 2026
Hello. Thank you for sharing your experience with your LG TV. We appreciate you taking the time to describe what happened during setup, especially the difficulty with the word‑free instructions, the confusion around the screws and washers for the 43" model, and the uncertainty about the second remote shown in the guide. Your feedback about how the setup materials could be more user‑friendly is important for us to review so we can look more closely into the specifics of your model. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this setup‑instruction and remote‑inclusion issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific issue you're encountering:
https://www.lg.com/us/support/help-library/lg-tv-how-to-use-lg-channels--20150552982846 ^James
https://www.lg.com/us/support/help-library/lg-tv-how-to-use-lg-channels--20150552982846 ^James
Written by a customer while visiting lg.com
Customer Rating
2
great picture, terrible user interface
on July 7, 2025
Posted by: jaxjohnny
from florida
Two stars only because the clarity is very good. The TV picture is great. However, the user interface running the device is terrible. It barely responds to the remote control. Instead of a button in the center of the directional arrows, there is a scroll wheel. But the scroll wheel does not do what you expect it to do, instead of moving from icon to icon, it activates a remote pointer mouse. Well the pointer mouses accuracy is horrendous. It jumps all over the screen, it clicks where you don't want it to, and doesn't click where you want it to.
My recommendation for you before buying any television is to get the remote from sales and operate the tv, not just watch the high-resolution picture on display. This tv is very difficult to navigate. And there is no place to disable this annoying feature.
Also, do not be fooled by the AI tag, this is NOT AI. The help feature they call chatbot, does not give prompts, it is merely a pre-defined set of questions and answers. Maybe they have some AI running in the background recording all you do so it can present content you are interested in, but even that is NOT AI, but simply maching learning and recording.
don't be fooled, get the remote from sales, operate the TV. Make sure you are good with how this works.
Also, the chromecast and apple air play barely work. I was finally able to use them both, but it seems to hang on to the connection after disconnection, so a second user cannot also cast via apple. The response time is slow and laggy when it finally does connect.
Written by a customer while visiting lg.com
Customer Rating
3
Inconsistent
on December 28, 2025
Posted by: Reither
Picture is inconsistent and if poor color quality with no real process if improvement
Response from lg.comBy LG, December 29, 2025
Hi. Thank you for sharing your experience with your LG TV. The way you described the inconsistent picture quality and color performance gives us a clear sense of what you’re seeing on your screen, and we appreciate you taking the time to point it out. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this picture‑quality and color‑adjustment issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for picture and color optimization steps:
https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545 ^James
https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545 ^James
Written by a customer while visiting lg.com
Customer Rating
3
Value Driven
on February 13, 2026
Posted by: Crab69
from Central Florida
Nice picture with lots of viewing options! This is a good value, especially when on sale! The bells and whistles are many and the thin geometry makes it an attractive wall mount. Processor is a bit slow and LG+ Gallery functionality is not as expected due to it lacking an active auto brightness sensor to adjust brightness to changing room lighting conditions automatically. All around good value driven 4K UHD TV!
Response from lg.comBy LG, February 16, 2026
Hello. Thanks for sharing your experience with your LG TV. It’s great to hear you’re enjoying the picture quality, viewing options, and the slim design—those are definitely standout strengths of this model. Your notes about the processor speed and the LG+ Gallery brightness behavior give helpful insight into how the TV is performing in your space, and feedback like this is valuable for us to review. To allow us to properly investigate the details of your specific product model and to see how we can assist with your LG TV features and performance issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on LG TV features and settings: https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545 ^James
Written by a customer while visiting lg.com
Customer Rating
4
Good color
on May 5, 2026
Posted by: Mema 7
The TV is good the remote it comes with is terrible. Stop taking the number button off remotes.
Response from lg.comBy LG, May 7, 2026
Hello! Thank you for sharing your thoughts on your LG TV. We’re glad to hear the TV itself is working well for you, and we appreciate your honest feedback about the remote. Your point about keeping number buttons is noted, and insights like this help highlight what features matter most in everyday use. To allow us to properly investigate the details of your specific product model and to see how we can assist with the remote issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Written by a customer while visiting lg.com
Customer Rating
2
Poor set up information.
on May 11, 2026
Posted by: KathyKF
We bought this LG television because we had other LG products. Unfortunately, we found the TV impossible to set up. The instructions were hard to understand and there weren’t even very basic instructions included. It was so frustrating that we returned the TV and are now trying to decide on a different brand instead.
Response from lg.comBy LG, May 20, 2026
Hello, Kathy. We appreciate you sharing your experience with your LG 50UA7700AUA, and we always want setup to feel smooth and straightforward from the moment you unbox the TV. Our TVs include an on‑screen guided setup, and many customers find that walking through the steps in our Getting Started guide makes the process much clearer. You can review it here: https://www.lg.com/us/support/tvs/getting-started If you’d like us to walk through the setup process with you or review anything further for future reference, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care ^James
Written by a customer while visiting lg.com
Customer Rating
5
Great TV
on May 13, 2026
Posted by: Sorcha
from Durham NC
Great TV,especially for the price. Picture compares favorably to our LG OLED TV in the living room. This one is in the MBR. Easy hook up to our LG soundbar.
Response from lg.comBy ^Rich, LG Digital Care Team, May 15, 2026
Hi there, Sorcha! Thanks for the five stars. Sounds like your new TV is holding its own beautifully and settling into the bedroom setup with ease. If you ever need a hand in the future, @LGUSSupport is always here to help.
#LifesGood ❤️
‑LG Digital Care Team ^Rich
#LifesGood ❤️
‑LG Digital Care Team ^Rich
Written by a customer while visiting lg.com