Customer reviews from sharkninja.com
Ninja - DualBrew Coffee Grounds & Pods - Stainless Steel
Average customer rating
4.7
(122 Reviews)
Rating breakdown 122 reviews
5 Stars
102
4 Stars
11
3 Stars
5
2 Stars
1
1 Star
3
80%of customers recommend this product.
(
12 out of
15)
Customer Reviews for Ninja - DualBrew Coffee Grounds & Pods - Stainless Steel
Customer Rating
4
The only machine you need for all types of coffee
on February 22, 2026
Posted by: CarolineY
[This review was collected as part of a promotion.] Excellent product and very easy to use! We’ve been a pod machine family for years and what an incredible difference using grounds for a standard cup of coffee. Tastes so much more fresh. Love that you can control the air and depth of flavor. Also love having the carafe option and the iced coffee/cold brew options. With the versatility this machine will replace all others and save so much money! The machine runs quietly and looks nice on the counter. Highly recommend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Would buy again!
on February 19, 2026
Posted by: deb258
Gender:Female
I wanted to wait and use the Ninja Dual Brew for a few months to see how it was. I had a Keurig before this Ninja and used it for few years but then the coffee wasn't staying as hot when I first got it. I am totally impressed with the Ninja. It keeps coffee hot and doesn't have a burnt taste after a few hours of being on. It doens't take long for it to perk either if I forget to set the automatic timer on it. The coffee has a great taste. If I was going to buy another, it would be this one for sure!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Coffee maker that does everything!
on February 15, 2026
Posted by: AndreaH
[This review was collected as part of a promotion.] This coffee maker was what I exactly needed! This jewel can do 12 cups of coffee to a single serve! I like the fact you can get a good cold brew to over ice. I was needing a new coffee maker and I am so glad that I received this one. Ninja products are absolutely the best! I am in love!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Perfect Cup of Coffee
on February 15, 2026
Posted by: StephanieM
[This review was collected as part of a promotion.] In love. I’m a coffee addict and drink coffee every morning so I was excited to receive the ninja coffee maker. It was so easy to use. Love that it does hot coffee and cold brew and can make a carafe if needed. It is a good size and not too bulky in my kitchen. I haven’t tried using kcups but it is compatible with kcup pods which I think it’s amazing. Using it with coffee grounds has been easy and I’ve just been using enough grounds every morning for a cup of coffee. Coffee stays warm and doesn’t get cold too quick.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Dream Coffee Maker by Ninja
on February 14, 2026
Posted by: AshleyH
[This review was collected as part of a promotion.] I didn’t think I could ever LOVE coffee maker but I was wrong! The Ninja DualBrew Coffee Maker is a dream come true! I can finally brew coffee anyway I want to, right at home. This coffee maker makes a classic cup of coffee, a rich cup of coffee, coffee over ice, and cold brew! Not only that, you can brew coffee grounds with this coffee maker or K pods! The makers from Ninja truly thought of everything when they made this coffee maker. It has features I never even thought would exist. It comes with a beautiful display, that is very easy to figure out how to operate, with a digital clock on it! It has a Ninja Smart Scoop built into the side, that gives you the perfect size of grounds when making a pot or even just a cup of coffee. This has the ability to make anywhere from a 6 ounce cup to a 55 ounce carafe of coffee. It has a storage area for the grounds adapter and the KPod adapter. The only thing I do not like about the storage for the KPod adapter is that the adapter sticks out a little bit further in the back, which makes it harder to push the coffee pot all the way to the back of the counter. That’s literally the only complaint I would have about this coffee maker. This coffee maker even has a brew stop! I never thought I would see that in a coffee maker. It gives you the ability to stop the brew at any time. So if I am making a carafe of coffee and I just cannot wait for it to finish to get my 1st cup, all I have to do is switch over to brew stop. It will stop the flow for me to get my cup and put it back. Then I just turn the brew stop back to open! That is so genius to me! It also has a delay button to where I can set up my coffee maker to start brewing at whatever time I set it to!
The size of the entire coffee pot is a little large, but not too large for my kitchen. It’s not extremely loud either. It gets the coffee very hot and also has an indicator that the base is still hot. It brews fairly fast, in my opinion. It’s also very easy to clean! As an added bonus, it comes with one grounds filter, and it also comes with an unclogging tool for the K pod needle, in the event that the needle gets clogged. The directions are extremely easy to follow and this coffee maker is very easy to set up. Overall, I am greatly pleased! I highly recommend this coffee maker to anyone who loves coffee as much as I do! I received this product for free in exchange for my honest review.
The size of the entire coffee pot is a little large, but not too large for my kitchen. It’s not extremely loud either. It gets the coffee very hot and also has an indicator that the base is still hot. It brews fairly fast, in my opinion. It’s also very easy to clean! As an added bonus, it comes with one grounds filter, and it also comes with an unclogging tool for the K pod needle, in the event that the needle gets clogged. The directions are extremely easy to follow and this coffee maker is very easy to set up. Overall, I am greatly pleased! I highly recommend this coffee maker to anyone who loves coffee as much as I do! I received this product for free in exchange for my honest review.
Written by a customer while visiting sharkninja.com
Customer Rating
4
Love all the available options!
on February 13, 2026
Posted by: lillyB
[This review was collected as part of a promotion.] This Ninja DualBrew Coffee Maker definitely ups my coffee game. I really love that it can make cold brews and iced coffee options. There are a lot of parts to this machine so there’s a slight bit of a learning curve, but the fact that it has so many options is really nice. I generally stick to using pods and haven’t had any issues so far. I will note that this machine is quite large and bulky, so it should be noted that if you have a small kitchen, it may take up more space than you’d like. However, it does look pretty nice!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Not your grandma’s coffee brewer
on February 13, 2026
Posted by: AshleyS
[This review was collected as part of a promotion.] This is a great coffee machine! It took some time to learn the different brew options, but after that it was smooth sailing. This is the ideal machine for an office setting. I’ve since moved this to the school that I teach. We all have our favorites (pods/coffee/iced) and have the added flexibility for brewing a big pot for meetings. The materials are sturdy and I love the glass carafe!! The pod compatibility is a plus and the maintenance has been easy so far—keeping it cleanest too much of a hassle.
Written by a customer while visiting sharkninja.com
Customer Rating
3
Gets clogged often
on February 12, 2026
Posted by: anita_22_8230
[This review was collected as part of a promotion.] This coffee is just ok. The coffee is fine but every 5-6 cups of coffee the machine gets clogged and you need to run hot water through it to unclog. I’m a little annoyed that you need to spend time running a hot water cycle atleast once a week which i’ve never experienced with any other coffe machine. not really worth the price tag imo
Response from sharkninja.comBy SharkNinja, February 14, 2026
Hello Anita,
Thank you for taking the time to leave a review.
We’re happy to hear you’re enjoying the coffee itself; however, we're heartbroken to hear about the clogging issue you’ve been experiencing. That definitely shouldn’t be happening every few days, and it’s completely understandable that needing to run frequent hot‑water cycles would be frustrating. We’d love to help you get this sorted. For further assistance, we’d like to refer you to our self‑help guide, which provides detailed troubleshooting steps for clogging issues via the link below.
Self-Help Guide: https://support.sharkninja.com/article/Ninja-DualBrew-Coffee-Grounds-Pods-Troubleshooting-Guide
Kind Regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We’re happy to hear you’re enjoying the coffee itself; however, we're heartbroken to hear about the clogging issue you’ve been experiencing. That definitely shouldn’t be happening every few days, and it’s completely understandable that needing to run frequent hot‑water cycles would be frustrating. We’d love to help you get this sorted. For further assistance, we’d like to refer you to our self‑help guide, which provides detailed troubleshooting steps for clogging issues via the link below.
Self-Help Guide: https://support.sharkninja.com/article/Ninja-DualBrew-Coffee-Grounds-Pods-Troubleshooting-Guide
Kind Regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com