Customer reviews from sharkninja.com
Ninja - DualBrew Coffee Grounds & Pods - Stainless Steel
Average customer rating
4.7
(103 Reviews)
Rating breakdown 103 reviews
5 Stars
86
4 Stars
9
3 Stars
5
2 Stars
1
1 Star
2
60%of customers recommend this product.
(
3 out of
5)
Customer Reviews for Ninja - DualBrew Coffee Grounds & Pods - Stainless Steel
Customer Rating
5
So many options with this coffee maker, you can ge
on February 7, 2026
Posted by: Carol S
[This review was collected as part of a promotion.] This ninja dual brew coffee maker is so awesome. I’m so glad that I received this. It can make a whole pot of coffee if you have plenty of guest over or you can do a single cup whether you use ground coffee grounds or if you use pods you can have a variety of different coffees from classic rich over ice or cold depending on what your preferences or the time of year you are able to choose the only thing that I did find with this coffee maker is when you make a whole pot it doesn’t stay as warm as a single size serving so unless you’re making a full pot of coffee, it’s best to make a one copper versus a whole pot with like a 8 ounce or 12 ounce in the pot because it will not stay warm. I’m looking forward to the summer days with a nice iced coffee.
Written by a customer while visiting influenster.com
Customer Rating
3
Not worth it
on February 7, 2026
Posted by: Bethany W
[This review was collected as part of a promotion.] I'm very serious about my coffee. So serious that I roast my own beans twice a week. I really wanted to like this machine. I love the ritual of coffee just as much as drinking it, but some mornings I'm in a hurry and can't do pour over or French press. I want the coffee ready by the time my alarm goes off. There's different brew options on this machine- classic drip, rich, over ice, etc. The classic tastes under extracted, the rich tastes over extracted- over ice tastes like water. It's very disappointing. I gave it a couple of stars simply because it's easy to setup. Setting a delayed brew is very straightforward and can be done quickly. It's also a nice looking machine.
Response from influenster.comBy Sharkninja, February 10, 2026
Hi Bethany,
Thank you for sharing your experience. Your commitment to roasting your own beans adds so much context, and it’s clear the brew settings didn’t match the balance you expect from your coffee. Hearing that the classic tasted weak, the rich leaned harsh, and the over‑ice lacked body gives us valuable insight into where the machine fell short for someone with your level of care and craft. We’re glad the setup and design worked well for you, and your feedback genuinely helps highlight what needs improvement.
Kind Regards,
Ninja Kitchen.
Thank you for sharing your experience. Your commitment to roasting your own beans adds so much context, and it’s clear the brew settings didn’t match the balance you expect from your coffee. Hearing that the classic tasted weak, the rich leaned harsh, and the over‑ice lacked body gives us valuable insight into where the machine fell short for someone with your level of care and craft. We’re glad the setup and design worked well for you, and your feedback genuinely helps highlight what needs improvement.
Kind Regards,
Ninja Kitchen.
Written by a customer while visiting influenster.com
Customer Rating
5
Like this one better
on February 8, 2026
Posted by: Amber C
[This review was collected as part of a promotion.] I like this Ninja coffee maker better than the famous name brand that takes pods. You can make a pot of coffee with ground coffee or use pods. My favorite part is that you can make cold brew or even iced coffee plus normal coffee. It’s easy to learn how to use and has lots of great options. I recommend it!
Written by a customer while visiting influenster.com
Customer Rating
5
Customize every coffee you drink with ease
on February 9, 2026
Posted by: Jessica M
[This review was collected as part of a promotion.] I received the Ninja DualBrew As a gift from Influenster and Ninja for testing and reviewing purposes.
I'm a huge coffee drinker so I was so excited to get to try the Ninja DualBrew. It's beautiful not too big o. Your countertop for all that it does . It comes with a pod adapter and coffee grind adapter so you can use it for both. It comes with a large 55 oz carafe that has 10 brew size options, or you can choose from 4 sizes when using Pods. You can choose a style for brewing like classic , rich, iced, or cold brew to customize your coffee exactly how you want it. I love the smart scooper that has a little cubby area in the machine and an adapter holder as well to keep everything organized. It brews a smooth custom coffee each time with minimal noise. It has tons of options like the self clean option and most pieces are dishwasher safe. This machine is a wonderful option especially if you have a home with a few coffee drinkers that all have different ways of taking their coffee!
Written by a customer while visiting influenster.com
Customer Rating
3
Gets clogged often
on February 12, 2026
Posted by: anita_22_8230
[This review was collected as part of a promotion.] This coffee is just ok. The coffee is fine but every 5-6 cups of coffee the machine gets clogged and you need to run hot water through it to unclog. I’m a little annoyed that you need to spend time running a hot water cycle atleast once a week which i’ve never experienced with any other coffe machine. not really worth the price tag imo
Response from influenster.comBy SharkNinja, February 14, 2026
Hello Anita,
Thank you for taking the time to leave a review.
We’re happy to hear you’re enjoying the coffee itself; however, we're heartbroken to hear about the clogging issue you’ve been experiencing. That definitely shouldn’t be happening every few days, and it’s completely understandable that needing to run frequent hot‑water cycles would be frustrating. We’d love to help you get this sorted. For further assistance, we’d like to refer you to our self‑help guide, which provides detailed troubleshooting steps for clogging issues via the link below.
Self-Help Guide: https://support.sharkninja.com/article/Ninja-DualBrew-Coffee-Grounds-Pods-Troubleshooting-Guide
Kind Regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We’re happy to hear you’re enjoying the coffee itself; however, we're heartbroken to hear about the clogging issue you’ve been experiencing. That definitely shouldn’t be happening every few days, and it’s completely understandable that needing to run frequent hot‑water cycles would be frustrating. We’d love to help you get this sorted. For further assistance, we’d like to refer you to our self‑help guide, which provides detailed troubleshooting steps for clogging issues via the link below.
Self-Help Guide: https://support.sharkninja.com/article/Ninja-DualBrew-Coffee-Grounds-Pods-Troubleshooting-Guide
Kind Regards,
Ninja Kitchen
Written by a customer while visiting influenster.com
Customer Rating
5
Not your grandma’s coffee brewer
on February 13, 2026
Posted by: AshleyS
[This review was collected as part of a promotion.] This is a great coffee machine! It took some time to learn the different brew options, but after that it was smooth sailing. This is the ideal machine for an office setting. I’ve since moved this to the school that I teach. We all have our favorites (pods/coffee/iced) and have the added flexibility for brewing a big pot for meetings. The materials are sturdy and I love the glass carafe!! The pod compatibility is a plus and the maintenance has been easy so far—keeping it cleanest too much of a hassle.
Written by a customer while visiting influenster.com
Customer Rating
4
Love all the available options!
on February 13, 2026
Posted by: lillyB
[This review was collected as part of a promotion.] This Ninja DualBrew Coffee Maker definitely ups my coffee game. I really love that it can make cold brews and iced coffee options. There are a lot of parts to this machine so there’s a slight bit of a learning curve, but the fact that it has so many options is really nice. I generally stick to using pods and haven’t had any issues so far. I will note that this machine is quite large and bulky, so it should be noted that if you have a small kitchen, it may take up more space than you’d like. However, it does look pretty nice!
Written by a customer while visiting influenster.com
Customer Rating
5
Dream Coffee Maker by Ninja
on February 14, 2026
Posted by: AshleyH
[This review was collected as part of a promotion.] I didn’t think I could ever LOVE coffee maker but I was wrong! The Ninja DualBrew Coffee Maker is a dream come true! I can finally brew coffee anyway I want to, right at home. This coffee maker makes a classic cup of coffee, a rich cup of coffee, coffee over ice, and cold brew! Not only that, you can brew coffee grounds with this coffee maker or K pods! The makers from Ninja truly thought of everything when they made this coffee maker. It has features I never even thought would exist. It comes with a beautiful display, that is very easy to figure out how to operate, with a digital clock on it! It has a Ninja Smart Scoop built into the side, that gives you the perfect size of grounds when making a pot or even just a cup of coffee. This has the ability to make anywhere from a 6 ounce cup to a 55 ounce carafe of coffee. It has a storage area for the grounds adapter and the KPod adapter. The only thing I do not like about the storage for the KPod adapter is that the adapter sticks out a little bit further in the back, which makes it harder to push the coffee pot all the way to the back of the counter. That’s literally the only complaint I would have about this coffee maker. This coffee maker even has a brew stop! I never thought I would see that in a coffee maker. It gives you the ability to stop the brew at any time. So if I am making a carafe of coffee and I just cannot wait for it to finish to get my 1st cup, all I have to do is switch over to brew stop. It will stop the flow for me to get my cup and put it back. Then I just turn the brew stop back to open! That is so genius to me! It also has a delay button to where I can set up my coffee maker to start brewing at whatever time I set it to!
The size of the entire coffee pot is a little large, but not too large for my kitchen. It’s not extremely loud either. It gets the coffee very hot and also has an indicator that the base is still hot. It brews fairly fast, in my opinion. It’s also very easy to clean! As an added bonus, it comes with one grounds filter, and it also comes with an unclogging tool for the K pod needle, in the event that the needle gets clogged. The directions are extremely easy to follow and this coffee maker is very easy to set up. Overall, I am greatly pleased! I highly recommend this coffee maker to anyone who loves coffee as much as I do! I received this product for free in exchange for my honest review.
The size of the entire coffee pot is a little large, but not too large for my kitchen. It’s not extremely loud either. It gets the coffee very hot and also has an indicator that the base is still hot. It brews fairly fast, in my opinion. It’s also very easy to clean! As an added bonus, it comes with one grounds filter, and it also comes with an unclogging tool for the K pod needle, in the event that the needle gets clogged. The directions are extremely easy to follow and this coffee maker is very easy to set up. Overall, I am greatly pleased! I highly recommend this coffee maker to anyone who loves coffee as much as I do! I received this product for free in exchange for my honest review.
Written by a customer while visiting influenster.com