Customer reviews from sharkninja.com
Ninja - DualBrew Coffee Grounds & Pods - Stainless Steel
Average customer rating
4.7
(119 Reviews)
Rating breakdown 119 reviews
5 Stars
99
4 Stars
11
3 Stars
5
2 Stars
1
1 Star
3
79%of customers recommend this product.
(
11 out of
14)
Customer Reviews for Ninja - DualBrew Coffee Grounds & Pods - Stainless Steel
Customer Rating
5
Small & Mighty Machine
on August 3, 2026
Posted by: secreondgo
from Highland, IN
Gender:Female
We've only had our machine for a week and are loving it! Our individual cups are consistently hot. Can't wait to try the other features. :)
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Brews Better!
on August 3, 2026
Posted by: TonyPHX
Excellent coffee maker! We replaced our Keurig with this and realize that this unit has much better temperature control over the delivery. Also, it takes up much less counter space. We love it!!
Written by a customer while visiting sharkninja.com
Customer Rating
4
on August 2, 2026
Posted by: M67V
from Massachusetts
Gender:Male
Replacement unit has a better Design & features but smaller capacity.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Great Coffe - Annoying Beebs
on August 1, 2026
Posted by: MIkeHeartKW
from Boston, MA
Gender:Male
This machine brews excellent coffee. HOWEVER, it does not tell you water is low until it too late into brewing and it makes the worst obnoxious beep (5 BEEPS!) when done brewing that cannot be turned off - for that reason I am returning it.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Perfect for a family with different preferences
on July 31, 2026
Posted by: ShreengarS
I purchased this coffee maker for my family and I specifically for its ability to make a variety of different types of coffee! My family and I love coffee and can’t go a day without so when I came across the the Ninja Dualbrew Coffee Maker, I was pleased as it came with the ability to use kcups, ground coffee, make a speciality coffee, and include a spoon with measurements! Easy to clean you can take everything apart for a deep clean or clean just a piece! We use this machine 3-5 times a day and we’ve never had any problems.
Written by a customer while visiting influenster.com
Customer Rating
1
Not great at all
on July 27, 2026
Posted by: Ermalena
Coffee was not hot. Mid day my countertop was wet. It started to leak on day 2. Went back to a keurig with the metal pod to use ground coffee. This seemed good but didn’t perform. Coffee needs to be hot.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, July 31, 2026
Hi Ermalena,
Thank you for taking the time to leave a review.
We're sorry to hear your DualBrew coffee maker is not brewing at the correct temperature and is leaking on your countertop. Please visit our support page to help troubleshoot these issues.
Self-Help Guide:
https://support.sharkninja.com/article/Ninja-DualBrew-Coffee-Grounds-Pods-Troubleshooting-Guide
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're sorry to hear your DualBrew coffee maker is not brewing at the correct temperature and is leaking on your countertop. Please visit our support page to help troubleshoot these issues.
Self-Help Guide:
https://support.sharkninja.com/article/Ninja-DualBrew-Coffee-Grounds-Pods-Troubleshooting-Guide
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Good value! Worth every penny
on July 21, 2026
Posted by: Zachd8
This was a great purchase. Brews a great cup of coffee. I love that I can use the carafe for smaller pots (18 oz for me every morning. One before I leave and the rest in a to go). It’s simple to use and well thought out. Unlike previous brands and models that have different brew settings, this actually has a difference between classic and rich. The warming plate can be turned back on when it shuts off, which is great when brewing a big pot for guests. The carafe, basket and all pieces are easy to clean.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Perfect for multiple applications
on July 19, 2026
Posted by: JLar
Gender:Female
Have had this coffee system for several months now. Love the multiple methods for brewing! Perfect for mornings when we are all home and also for the quick one cup for my afternoon with the k-cup option. Haven’t done the cold brew yet but it’s on my agenda. Loving it so far!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com