Customer reviews from sharkninja.com
Ninja - DualBrew Coffee Grounds & Pods - Stainless Steel
Average customer rating
4.7
(122 Reviews)
Rating breakdown 122 reviews
5 Stars
102
4 Stars
11
3 Stars
5
2 Stars
1
1 Star
3
80%of customers recommend this product.
(
12 out of
15)
Customer Reviews for Ninja - DualBrew Coffee Grounds & Pods - Stainless Steel
Customer Rating
5
So convenient
on March 1, 2026
Posted by: CourtneyC
[This review was collected as part of a promotion.] Initially this was a little complicated to set up because there are so many components but after reading the directions carefully I was able to figure everything out and I actually love that so much can be done with just 1 machine. I tried the pods and the regular carafe and the coffee cones out tasting amazing. I love this machine!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Makes great coffee…
on March 1, 2026
Posted by: ChristineJ
[This review was collected as part of a promotion.] I’m sort of a coffee snob and I was very impressed with this coffee maker. Normally I drive my car to Dunkin every day but since I got this, I’ve been using it regularly. You can set it to rich or regular and it’s a noticeable difference. I have been using it with ground coffee but you can house pods as well (which is amazing).
Overall it’s straightforward and not difficult to figure out and - it makes great coffee and the rich setting makes it full bodied enough to withstand adding half n half.
Highly recommend this coffee maker.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Making coffee for one person or a crowd has never
on March 1, 2026
Posted by: JenniferD
[This review was collected as part of a promotion.] I absolutely love the Ninja DualBrew coffee maker! There are so many features and I’m still getting used to all of them. My teenagers have quickly embraced the machine and have been using it for all of their various coffee needs. I absolutely love that it can be used for either single servings of hot or cold beverages or you can use it to brew an entire pot, which is wonderful for entertaining. It was extremely easy to get everything set up and all of the important parts come apart easily, which makes cleaning so much simpler than most coffee machines. It has a nice design overall and does not take up too much counter space. Such a great product.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Awesome
on February 28, 2026
Posted by: BobbieH
[This review was collected as part of a promotion.] This has been the best coffee pot, all the options you need and none that you don't. Great options and attachments. Easy to use whether you are making an entire pot or just a pod. Love that you can adjust the strength for either, producing the flavor profile that you want. Quiet enough that you wouldn't disturb others. Easy to clean and also comes with a neat little silicone pump to use for clogs. This has permanently replaced our other coffee maker. The only thing I would change is a insulated metal carafe instead of the glass pot.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Best coffee maker ever.
on February 28, 2026
Posted by: ConnieM
[This review was collected as part of a promotion.] My fiancé and I absolutely love this coffee maker. It has so many different options of how to make your coffee there is no reason to not have it exactly how you want it. My fiancé loves the bold option and the ability to adjust how many oz of water is used. It is nice to be able to use the pods or coffee grounds and to have the regular pot or be able to brew one cup at a time. It has a great water tank capacity and it is very easy to change out between brewing a whole pot of grounds or just one cup. Absolutely love the iced coffee and cold brew options for myself since I prefer iced coffee. This is the best coffee maker we have ever used. If something ever happens to it I will definitely be buying a replacement.
I received this product free from Influenster in exchange for my honest review.
Written by a customer while visiting sharkninja.com
Customer Rating
5
This Machine does it all!
on February 26, 2026
Posted by: AnnaR
[This review was collected as part of a promotion.] Brew coffee from grounds with a cone filter or using pods. There’s also a permanent filter available for purchase.
4 brewing styles: Classic, Rich, Over Ice, and Cold Brew.
Classic: A classic cup of coffee. The name says it all.
Rich: The brewing process makes this more flavorful, slightly sweeter than classic.
Over Ice: Takes the same amount of time as a regular cup of coffee. The temperature is lukewarm, but quickly gets cold due to the ice. A little more ice melts with this method compared to the Cold Brew.
Cold Brew: Takes a few minutes to begin. It brews in short spurts. Expect 5-6 minutes for the entire process. The temperature is just right and cold!
The full 12 cup carafe is akin to brewing a pot of coffee. You could make a pot of cold brew to keep in the fridge.
To sum it up, this machine does it all.
4 brewing styles: Classic, Rich, Over Ice, and Cold Brew.
Classic: A classic cup of coffee. The name says it all.
Rich: The brewing process makes this more flavorful, slightly sweeter than classic.
Over Ice: Takes the same amount of time as a regular cup of coffee. The temperature is lukewarm, but quickly gets cold due to the ice. A little more ice melts with this method compared to the Cold Brew.
Cold Brew: Takes a few minutes to begin. It brews in short spurts. Expect 5-6 minutes for the entire process. The temperature is just right and cold!
The full 12 cup carafe is akin to brewing a pot of coffee. You could make a pot of cold brew to keep in the fridge.
To sum it up, this machine does it all.
Written by a customer while visiting sharkninja.com
Customer Rating
3
on February 26, 2026
Posted by: RTLJ
Gender:Male
I bought this a month ago and the one issue I have with it is ….
If you make a carafe of coffee first the hot plate is in use keeping the coffee hot but if someone makes a pod of coffee afterwards by design it turns the hot plate off and no way to restart. Slight oversite in my opinion.
If you make a carafe of coffee first the hot plate is in use keeping the coffee hot but if someone makes a pod of coffee afterwards by design it turns the hot plate off and no way to restart. Slight oversite in my opinion.
Response from sharkninja.comBy SharkNinja, February 27, 2026
Hello there,
Thank you for taking the time to leave a review.
We’re truly sorry to hear that the hot plates turn off when you make a pod coffee. That’s definitely frustrating, and we apologize for the inconvenience. We recommend using the link below to access our self‑help guide. If the troubleshooting steps don’t resolve the issue, please follow the instructions at the end of the guide for further assistance:
https://support.sharkninja.com/en-CA/article/Ninja-DualBrew-Coffee-Grounds-Pods-Troubleshooting-Guide
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We’re truly sorry to hear that the hot plates turn off when you make a pod coffee. That’s definitely frustrating, and we apologize for the inconvenience. We recommend using the link below to access our self‑help guide. If the troubleshooting steps don’t resolve the issue, please follow the instructions at the end of the guide for further assistance:
https://support.sharkninja.com/en-CA/article/Ninja-DualBrew-Coffee-Grounds-Pods-Troubleshooting-Guide
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Perfection in a coffee machine
on February 25, 2026
Posted by: JodiN
[This review was collected as part of a promotion.] It was love at first sight and use for me! The ability to choose to make a single cup of coffee, or a few cups, all in one machine, oh yeah! After using this about a week, I was impressed with the quality, and the consistency of brewing the perfect cup or cups at a time. This is very easy to use, and switch from carafe to single use. Not to mention how good it looks in my kitchen.
Written by a customer while visiting sharkninja.com