Customer reviews from sharkninja.com
Ninja - DualBrew Coffee Grounds & Pods - Stainless Steel
Average customer rating
4.7
(103 Reviews)
Rating breakdown 103 reviews
5 Stars
86
4 Stars
9
3 Stars
5
2 Stars
1
1 Star
2
60%of customers recommend this product.
(
3 out of
5)
Customer Reviews for Ninja - DualBrew Coffee Grounds & Pods - Stainless Steel
Customer Rating
5
Will buy again if a coffee pot is needed
on January 23, 2026
Posted by: jamesa78_1721
[This review was collected as part of a promotion.] Very nice coffee maker. Easy to switch from pods to grounds. Brews cold coffee, hot coffee and everything in between. The size is perfect for counters. Water is on demand to make easier for single cups.
Written by a customer while visiting influenster.com
Customer Rating
5
Convenient and easy to use
on January 24, 2026
Posted by: jennifero7_4086
[This review was collected as part of a promotion.] I can’t say enough great things about this Dualbrew! The performance is outstanding. It brews coffee so quick and the ease of delaying it for the next morning is next level. I love the design with all the compartments for storage of the scoop and adapters. Cleaning has been a breeze as well. The temperature of the coffee has been perfect and hot for these cold mornings. I love the open/close feature for the drip. Mid brew fill ups are not messy anymore.
Written by a customer while visiting influenster.com
Customer Rating
5
The best part of waking up, my coffee is ready to
on January 24, 2026
Posted by: j80kempcahill_4336
[This review was collected as part of a promotion.] This is a product that I have wanted for a very long time, thank you!. My family loves coffee, however we all prefer something different from the others. This allows us to make cups and pots of coffee. From hot to cold brew, and even iced coffee. It works fast and we are able to set it to brew at a specific time and prepare it the night before. No long waits! The flavor can be adjusted to regular or rich. This also depends on the type of coffee bean that you choose. It's lightweight even when the water reservoir is full. Easy to clean and came with a declogging tool. It's compact and the measuring scoop attaches to the side of the device. I recommend this coffee pot to everyone. Since I have a handheld milk frother I don't need to have it attached to the pot itself. This will change our budget by a lot. I'm very grateful to receive and review this for my opinion.
Written by a customer while visiting influenster.com
Customer Rating
5
Café-Style Coffee at Home (Even for Beginners)
on January 24, 2026
Posted by: karlab186_6733
[This review was collected as part of a promotion.] This Ninja DualBrew coffee maker has honestly been the perfect first coffee machine for me. It’s super beginner friendly but still feels high end. I love that I can brew both coffee grounds and pods depending on my mood or how rushed my morning is. On busy workdays, I’ll pop in a pod and it brews fast. On slower mornings, I love grabbing fresh coffee beans from my local grocery store, grinding them, and making the most crisp, fresh cup ever.
I really appreciate the flexibility, 9 brew sizes for grounds and 4 for pods, plus the option to choose Classic, Rich, or Over Ice. The over-ice feature is a game changer for iced coffee because it actually tastes flavorful and not watered down. The warming plate keeping coffee hot for up to 4 hours is perfect when I’m working from home, and the large 60oz removable water reservoir means I’m not constantly refilling it.
Little details like the foldable single-serve platform to prevent splashing and the Thermal Flavor Extraction Duo really make a difference in taste and ease of use. Overall, it’s the best of both worlds: convenience when you need it and café quality coffee when you want it. I couldn’t have picked a better coffee maker to start with ☕️
Written by a customer while visiting influenster.com
Customer Rating
5
Brews coffee fast and easy
on January 25, 2026
Posted by: heatheri474d_5473
[This review was collected as part of a promotion.] As a first timer user of this product it made a delicious cup of coffee. It has many different types of coffee you can make (classic, cold brew, over ice etc). It was very easy to prepare I used a pod and it brewed it quick. It gave the coffee at a good temperature and not blazing hot. It has an interchangeable piece for ground coffee so I’m curious to try that and experiment making different types of coffee.
Written by a customer while visiting influenster.com
Customer Rating
5
Coffee Queen approved
on January 25, 2026
Posted by: LISAP
[This review was collected as part of a promotion.] Okay so I received this ninja. Duel brew coffee system to give my honest review
Ask anyone who knows me knows my world revolves around coffee if the coffee is bad it’s game over but fear not Ninja to the rescue .so this is the perfect product test for me. I’ve included the box cover so you can see how many things you can do with this machine , brew ground coffee or adaptor for Pods , hot or cold brew options. Whole pot or by the cup .My favorite feature is the stop brew so you can snag a cup before the whole pot brews . I unpacked and found the instructions straight forward I was only confused by where the clog adapter went but figured it out .thats a nifty added feature to clean machine ground coffee clogs in future it has a lot of nice features spacious water tank , clear brewing instructions , nice warm features .I will say it brews a Darn good cup of coffee. All in a sleek modern appliance just my jam a stylish coffee maker that good for whole family. Wether you got iced coffee drinkers or hot they will love this duel brew machine
Ask anyone who knows me knows my world revolves around coffee if the coffee is bad it’s game over but fear not Ninja to the rescue .so this is the perfect product test for me. I’ve included the box cover so you can see how many things you can do with this machine , brew ground coffee or adaptor for Pods , hot or cold brew options. Whole pot or by the cup .My favorite feature is the stop brew so you can snag a cup before the whole pot brews . I unpacked and found the instructions straight forward I was only confused by where the clog adapter went but figured it out .thats a nifty added feature to clean machine ground coffee clogs in future it has a lot of nice features spacious water tank , clear brewing instructions , nice warm features .I will say it brews a Darn good cup of coffee. All in a sleek modern appliance just my jam a stylish coffee maker that good for whole family. Wether you got iced coffee drinkers or hot they will love this duel brew machine
Written by a customer while visiting influenster.com
Customer Rating
5
Your one stop shop to amazing coffee
on January 25, 2026
Posted by: samanthastew99_4979
[This review was collected as part of a promotion.] First off, I was thrilled to receive this coffee maker. I love that you can use fresh coffee grounds or use the attachment to brew k pods. You can also choose to brew classic, rich, or over ice. And you can brew a single cup or use the carafe for multiple cups, this is my third Ninja product and I’m so impressed. I haven’t noticed any leaks and the maker itself is very well made and comes with a scooper and all the attachments. A coffee lovers dream.
Written by a customer while visiting influenster.com
Customer Rating
3
It's ok
on January 25, 2026
Posted by: stacien5_7110
[This review was collected as part of a promotion.] I've heard a lot about how great Ninja products are so I was excited to try this out. It's not my favorite. The water reservoir is small and set way back on one side. In order to use the pod attachment, you have to remove the grounds attachment and the carafe. Then swap everything back to make grounds. For brewing, there are multiple sizes and you have to push a button to scroll thru. Then push a different button to choose what type of coffee you want. To program the coffee you still have to go thru the settings even though they don't change day to day.
Response from influenster.comBy SharkNinja, January 27, 2026
Hello,
Thank you for taking the time to leave a review.
We’re sorry to hear that your experience hasn’t matched the excitement you had going in, especially after hearing great things about our products. We know convenience is a big part of enjoying your daily coffee routine, and it sounds like some of the design elements such as the water reservoir, switching between attachments, and navigating the size and brew type settings have not been as seamless as you expected. We truly appreciate you taking the time to point out what has not worked well for you. We'll be sharing this with our team, as it plays an important role in helping us improve and deliver better results for our customers.
Kind Regards,
Ninja Kitchen US
Thank you for taking the time to leave a review.
We’re sorry to hear that your experience hasn’t matched the excitement you had going in, especially after hearing great things about our products. We know convenience is a big part of enjoying your daily coffee routine, and it sounds like some of the design elements such as the water reservoir, switching between attachments, and navigating the size and brew type settings have not been as seamless as you expected. We truly appreciate you taking the time to point out what has not worked well for you. We'll be sharing this with our team, as it plays an important role in helping us improve and deliver better results for our customers.
Kind Regards,
Ninja Kitchen US
Written by a customer while visiting influenster.com