Customer reviews from sharkninja.com
Ninja - DualBrew Coffee Grounds & Pods - Stainless Steel
Average customer rating
4.7
(122 Reviews)
Rating breakdown 122 reviews
5 Stars
102
4 Stars
11
3 Stars
5
2 Stars
1
1 Star
3
80%of customers recommend this product.
(
12 out of
15)
Customer Reviews for Ninja - DualBrew Coffee Grounds & Pods - Stainless Steel
Customer Rating
1
Not great at all
on July 27, 2026
Posted by: Ermalena
Coffee was not hot. Mid day my countertop was wet. It started to leak on day 2. Went back to a keurig with the metal pod to use ground coffee. This seemed good but didn’t perform. Coffee needs to be hot.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, July 31, 2026
Hi Ermalena,
Thank you for taking the time to leave a review.
We're sorry to hear your DualBrew coffee maker is not brewing at the correct temperature and is leaking on your countertop. Please visit our support page to help troubleshoot these issues.
Self-Help Guide:
https://support.sharkninja.com/article/Ninja-DualBrew-Coffee-Grounds-Pods-Troubleshooting-Guide
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're sorry to hear your DualBrew coffee maker is not brewing at the correct temperature and is leaking on your countertop. Please visit our support page to help troubleshoot these issues.
Self-Help Guide:
https://support.sharkninja.com/article/Ninja-DualBrew-Coffee-Grounds-Pods-Troubleshooting-Guide
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Good value! Worth every penny
on July 21, 2026
Posted by: Zachd8
This was a great purchase. Brews a great cup of coffee. I love that I can use the carafe for smaller pots (18 oz for me every morning. One before I leave and the rest in a to go). It’s simple to use and well thought out. Unlike previous brands and models that have different brew settings, this actually has a difference between classic and rich. The warming plate can be turned back on when it shuts off, which is great when brewing a big pot for guests. The carafe, basket and all pieces are easy to clean.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Perfect for multiple applications
on July 19, 2026
Posted by: JLar
Gender:Female
Have had this coffee system for several months now. Love the multiple methods for brewing! Perfect for mornings when we are all home and also for the quick one cup for my afternoon with the k-cup option. Haven’t done the cold brew yet but it’s on my agenda. Loving it so far!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Works better than multiple appliances for sure
on July 18, 2026
Posted by: JTZ2000
Gender:Male
Like all my Ninja products, this one does NOT disappoint. Very proud to have this coffee maker after fighting with Keurigs and Mr. Coffees taking up valuable counter space and not being reliable or making the best cup of coffee. The Ninja dualbrew was exactly what we needed and I'm happy to have it - the brews are exceptional and you can actually tell the difference between the settings.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Keeps temperature
on July 17, 2026
Posted by: Nanez
from Milford, NH
Gender:Female
We bought this about a month ago and it is great. It keeps my coffee nice and hot. It is so easy to use . So far so good
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
So far so good
on July 14, 2026
Posted by: Annee
Gender:Female
Love this. Coffee machine. Works great. Love the delay function so my coffees hot and ready when I get up in the morning. My only disappointment is that there is t a recipe booklet for making cold brew or iced coffee. I know you can access them on the website but it would be nice and easier to have an included booklet with ideas
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love this coffee maker
on July 13, 2026
Posted by: Deb L.
Gender:Female
My family and I love this coffee maker. We love hot and Iced coffee.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Makes great coffee!!!
on July 6, 2026
Posted by: SSerrano
Gender:Female
Awesome coffee maker!! I've been looking for a replacement for my Keurig and wanted to find a dual maker. I had become unhappy with Keurig lately. I took a chance on the Ninja based on the great reviews. It has been the best decision!! Coffee tastes great, quick brewing time, easy to use and clean, and program!! Highly recommend!
Written by a customer while visiting sharkninja.com