Customer reviews from sharkninja.com
Ninja - DualBrew Coffee Grounds & Pods - Stainless Steel
Average customer rating
4.7
(122 Reviews)
Rating breakdown 122 reviews
5 Stars
102
4 Stars
11
3 Stars
5
2 Stars
1
1 Star
3
80%of customers recommend this product.
(
12 out of
15)
Customer Reviews for Ninja - DualBrew Coffee Grounds & Pods - Stainless Steel
Customer Rating
5
love it
on January 26, 2026
Posted by: stevenh38_6898
[This review was collected as part of a promotion.] Ninja DualBrew reviews are generally positive, highlighting its versatility (pods/grounds, hot/iced, multiple sizes), ease of use (intuitive controls, adjustable reservoir), and sleek design, making it great for households with varied coffee preferences. Common praises include its quick brewing, customizable strength (Classic, Rich, Over Ice), and thoughtful features like the built-in scoop and frother, though some users note it can be noisy and cleaning many parts can be tedious, with a few reports of grounds in the cup or less-than-stellar espresso-like brews.
Pros:
Versatility: Brews from coffee grounds or K-Cup pods, offers Classic, Rich, and Over Ice settings, and various sizes (4oz to full carafe).
Convenience: Easy to use with an intuitive touchscreen, built-in storage for accessories, and an adjustable water tank.
Features: Includes a separate hot water line for tea, a warming plate, and a milk frother (though the frother's strength is debated).
Design: Sleek, modern look with stainless steel accents, fitting well with other appliances.
Pros:
Versatility: Brews from coffee grounds or K-Cup pods, offers Classic, Rich, and Over Ice settings, and various sizes (4oz to full carafe).
Convenience: Easy to use with an intuitive touchscreen, built-in storage for accessories, and an adjustable water tank.
Features: Includes a separate hot water line for tea, a warming plate, and a milk frother (though the frother's strength is debated).
Design: Sleek, modern look with stainless steel accents, fitting well with other appliances.
Written by a customer while visiting sharkninja.com
Customer Rating
4
Nice looking machine with LOTS of cool features
on January 26, 2026
Posted by: TiciaY
[This review was collected as part of a promotion.] Ninja Dual coffee maker is a good looking machine! It's not a game-changing kitchen appliance, but it's a sleek and stylish way to prepare my caffeine fix in different ways. I'm finding that it's not a great coffee maker for a family of coffee drinkers who don't take their caffeine the same way. For example if I've prepared a delay-brew pot of coffee for me to have in the morning and my kid stays up to make a cup of tea, she has to remove all the carafe accessories, replace with the k-cup ones, and afterwards swap the parts back in, but the carafe back on, AND press the 5 or 6 button sequence to re-set my morning coffee timer. I love the small bonus of the slot on the side that holds a measuring spoon for getting the right amount of coffee grounds scoops to water because I normally just eyeball it. Oddly enough, the inside of my Ninja coffee maker had water droplets and moisture right out of the box which was a bit unsettling (was it a refurb or return?) but I intended to wash all of the components anyhow. Set-up is very easy, and preparing it the night before for brewing a pot was super easy. As with most automatic coffee makers it's a bit annoying when you change its outlet or the power flickers because you then have to reprogram the time itself and the delay brew time, but this Ninja makes it much easier to do because it has both "up" and "down" (or left and right - whatever way you want to think of it) buttons, so you don't accidentally cycle past the time clicking and holding too fast as most makers do. I haven't tried making iced coffee yet but both pod and carafe have been successful. Setting the warming tray to 4 hours and max temperature has meant that our early morning coffee tastes good and hot for everybody in the house. It's slender and modern, and fits nicely on our kitchen counter; however, it's too tall to go under standard cabinets so you have to pull it forward in order to open the lid for the coffee filters (another small inconvenience that is typical of most coffee makers.)
Written by a customer while visiting sharkninja.com
Customer Rating
5
Makes the BEST coffee!
on January 26, 2026
Posted by: drenab_1314
[This review was collected as part of a promotion.] My first impression of this coffee pot was it was compact and it felt like great quality materials were used. It was ready to set up and they gave easy to follow instructions to prime the code pot for use. The first time I used it was with the carafe, which they even included some coffee filters. I love stronger coffee and I wasn't disappointed! This is seriously a coffee at home game changer. When it first starts you hear the typical coffee pot sound but then it's relatively quite. It also didn't take long compared to my other coffee pot. Plus I love you can use Pods, make coffee over ice, it has multiple cup size options, etc. I highly recommend this coffee pot, it's worth every penny!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great options for a coffee machine
on January 26, 2026
Posted by: hollyw14_3275
[This review was collected as part of a promotion.] I have found my new favorite coffee machine. I love that it has easy to follow directions for setup and for use. It has interchangeable brewing attachments. One is for regular brewing and the other is for regular coffee pods. You can choose different size amounts for regular brewing in the large 55 Oz pot. There is the option of classic brew or rich brew. There are also options for brewing iced coffee or cold brew. There is also the option to do a pour a cup while in the regular brewing mode. There is also a delay option for next day brewing. That option can be used for both regular brewing or for coffee pod brewing. The coffee pod option sizes are from 6 oz to 12 oz. You also have the same brewing options as brewing a pot of coffee. There is a flip out stand to hold your coffee cup when brewing a coffee pod. There is a holder at the back of the machine to hold one of the attachments when not in use. I did find the water tank easy to fill from the faucet. The coffee pot has a screw on lid to keep it in place. The pot pours good but can get a little messy when trying to pour into a thermos. Overall I love this coffee machine. It has replaced my 5 minute brew machine.
Written by a customer while visiting sharkninja.com
Customer Rating
3
It's ok
on January 25, 2026
Posted by: stacien5_7110
[This review was collected as part of a promotion.] I've heard a lot about how great Ninja products are so I was excited to try this out. It's not my favorite. The water reservoir is small and set way back on one side. In order to use the pod attachment, you have to remove the grounds attachment and the carafe. Then swap everything back to make grounds. For brewing, there are multiple sizes and you have to push a button to scroll thru. Then push a different button to choose what type of coffee you want. To program the coffee you still have to go thru the settings even though they don't change day to day.
Response from sharkninja.comBy SharkNinja, January 27, 2026
Hello,
Thank you for taking the time to leave a review.
We’re sorry to hear that your experience hasn’t matched the excitement you had going in, especially after hearing great things about our products. We know convenience is a big part of enjoying your daily coffee routine, and it sounds like some of the design elements such as the water reservoir, switching between attachments, and navigating the size and brew type settings have not been as seamless as you expected. We truly appreciate you taking the time to point out what has not worked well for you. We'll be sharing this with our team, as it plays an important role in helping us improve and deliver better results for our customers.
Kind Regards,
Ninja Kitchen US
Thank you for taking the time to leave a review.
We’re sorry to hear that your experience hasn’t matched the excitement you had going in, especially after hearing great things about our products. We know convenience is a big part of enjoying your daily coffee routine, and it sounds like some of the design elements such as the water reservoir, switching between attachments, and navigating the size and brew type settings have not been as seamless as you expected. We truly appreciate you taking the time to point out what has not worked well for you. We'll be sharing this with our team, as it plays an important role in helping us improve and deliver better results for our customers.
Kind Regards,
Ninja Kitchen US
Written by a customer while visiting sharkninja.com
Customer Rating
5
Your one stop shop to amazing coffee
on January 25, 2026
Posted by: samanthastew99_4979
[This review was collected as part of a promotion.] First off, I was thrilled to receive this coffee maker. I love that you can use fresh coffee grounds or use the attachment to brew k pods. You can also choose to brew classic, rich, or over ice. And you can brew a single cup or use the carafe for multiple cups, this is my third Ninja product and I’m so impressed. I haven’t noticed any leaks and the maker itself is very well made and comes with a scooper and all the attachments. A coffee lovers dream.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Coffee Queen approved
on January 25, 2026
Posted by: LISAP
[This review was collected as part of a promotion.] Okay so I received this ninja. Duel brew coffee system to give my honest review
Ask anyone who knows me knows my world revolves around coffee if the coffee is bad it’s game over but fear not Ninja to the rescue .so this is the perfect product test for me. I’ve included the box cover so you can see how many things you can do with this machine , brew ground coffee or adaptor for Pods , hot or cold brew options. Whole pot or by the cup .My favorite feature is the stop brew so you can snag a cup before the whole pot brews . I unpacked and found the instructions straight forward I was only confused by where the clog adapter went but figured it out .thats a nifty added feature to clean machine ground coffee clogs in future it has a lot of nice features spacious water tank , clear brewing instructions , nice warm features .I will say it brews a Darn good cup of coffee. All in a sleek modern appliance just my jam a stylish coffee maker that good for whole family. Wether you got iced coffee drinkers or hot they will love this duel brew machine
Ask anyone who knows me knows my world revolves around coffee if the coffee is bad it’s game over but fear not Ninja to the rescue .so this is the perfect product test for me. I’ve included the box cover so you can see how many things you can do with this machine , brew ground coffee or adaptor for Pods , hot or cold brew options. Whole pot or by the cup .My favorite feature is the stop brew so you can snag a cup before the whole pot brews . I unpacked and found the instructions straight forward I was only confused by where the clog adapter went but figured it out .thats a nifty added feature to clean machine ground coffee clogs in future it has a lot of nice features spacious water tank , clear brewing instructions , nice warm features .I will say it brews a Darn good cup of coffee. All in a sleek modern appliance just my jam a stylish coffee maker that good for whole family. Wether you got iced coffee drinkers or hot they will love this duel brew machine
Written by a customer while visiting sharkninja.com
Customer Rating
5
Brews coffee fast and easy
on January 25, 2026
Posted by: heatheri474d_5473
[This review was collected as part of a promotion.] As a first timer user of this product it made a delicious cup of coffee. It has many different types of coffee you can make (classic, cold brew, over ice etc). It was very easy to prepare I used a pod and it brewed it quick. It gave the coffee at a good temperature and not blazing hot. It has an interchangeable piece for ground coffee so I’m curious to try that and experiment making different types of coffee.
Written by a customer while visiting sharkninja.com