Customer reviews from sharkninja.com
Ninja - Crispi Pro 6-in-1 Countertop Glass Air Fryer - Bone
Average customer rating
4.5
(149 Reviews)
Rating breakdown 149 reviews
5 Stars
114
4 Stars
13
3 Stars
9
2 Stars
8
1 Star
5
78%of customers recommend this product.
(
39 out of
50)
Customer Reviews for Ninja - Crispi Pro 6-in-1 Countertop Glass Air Fryer - Bone
Customer Rating
5
Excellent
on January 11, 2026
Posted by: Daniel &Grace
from Freeport, NY
Gender:Female
Purchased one for a gift, then had to get another for us. Very happy with the dehydration function. Saving an incredible amount of money making chicken jerky for our dog, rather than paying for the expensive options at the pet store.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Highly recommend! So easy to use!
on January 16, 2026
Posted by: Ashley C.
Gender:Female
I have been using a regular Ninja air fryer for years. When I saw this one come on the market, I knew I needed to try it. I love that it’s cooking out of a glass dish instead of the nonstick enclosed basket. You can easily see the food as it cooks. Buttons and controls are easy to adjust and use. I didn’t have an issue sliding the dishes in and out of the air fryer base. I have used this nearly every day and some days for each meal. Cooks fast and evenly. It has replaced my old Ninja air fryer and also my little countertop “easy bake” oven. Highly recommend this Ninja Crispi Pro!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great
on January 16, 2026
Posted by: unclemikey
from Gainesville, GA
Gender:Male
Purchased a month and a half ago. Works great. Fast and easy to use. Really appreciate the flexibility. Would highly recommend.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Ease of use
on January 18, 2026
Posted by: JP13
from Portage, IN
Gender:Male
Easy to use and clean up afterwards. You can watch the process
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Awesome product
on January 19, 2026
Posted by: PeggyD
I am really enjoying my Ninja Crispi Pro. Thank you for awesome products
Written by a customer while visiting sharkninja.com
Customer Rating
5
The best air fryer ever!
on January 23, 2026
Posted by: Mona1960
from Massachusetts
Gender:Female
I've got this a week ago and I've been using it everyday. I love to cook and the Ninja Crispi Pro is amazing! I made chicken wings, tenders, potato wedges, chicken fajitas, steak with vegetables and roasted a pork loin. This weekend I'm making meatballs and chili in my Ninja Crispi Pro ❣️ Love love love it!
Written by a customer while visiting sharkninja.com
Customer Rating
2
Wish I hadn’t bought it!
on January 25, 2026
Posted by: DougPueblo
from Colorado
Gender:Male
Nothing but problems, first, very difficult to slide the bowl into the brackets, second I couldn’t adjust the temperature I wanted to use, when cleaning the bowl, you can’t get the water out between the bowl and the bracket. The food tasted great, but what a headache, I wanted to throw it against the wall.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, January 27, 2026
Hi Doug,
Thank you for taking the time to share your feedback. We are pleased to hear the food turned out well, but we are concerned about the difficulties you experienced with your CRISPi Pro. The bowl should slide into the brackets securely without excessive effort, temperature adjustments should function reliably, and cleaning should not require this level of frustration.
Your experience does not reflect the performance or ease of use we aim to provide, and we appreciate you bringing these concerns to our attention. Our team would like the opportunity to review this further and offer support. Please contact us at your convenience so we can assist you:
https://support.sharkninja.com/contact-us
Sincerely,
Ninja Kitchen US
Thank you for taking the time to share your feedback. We are pleased to hear the food turned out well, but we are concerned about the difficulties you experienced with your CRISPi Pro. The bowl should slide into the brackets securely without excessive effort, temperature adjustments should function reliably, and cleaning should not require this level of frustration.
Your experience does not reflect the performance or ease of use we aim to provide, and we appreciate you bringing these concerns to our attention. Our team would like the opportunity to review this further and offer support. Please contact us at your convenience so we can assist you:
https://support.sharkninja.com/contact-us
Sincerely,
Ninja Kitchen US
Response from sharkninja.comBy SharkNinja, January 27, 2026
Hi Doug,
Thank you for your feedback. It’s clear how frustrating it must be to enjoy the taste of the food but struggle with sliding the bowl into place, adjusting temperatures, and dealing with water trapped between the bowl and bracket during cleanup. To help with setup, the 2.5‑qt and 4‑qt containers should be slotted into the upper or middle positions on the spine for proper sealing and heating, while the 6‑qt container rests on the bottom platform. With the Ninja CrispiPro, the cooking function can be selected only before starting, but time and temperature can be adjusted both before and during the cook. To set or change the temperature, press “Temp,” turn the dial, and confirm the selection, pressing “Temp” again will lock in the update. If issues continue or the unit still feels difficult to use, please reach out to us at https://support.sharkninja.com/contact-us so we can assist further.
Kind Regards,
Ninja Kitchen US.
Thank you for your feedback. It’s clear how frustrating it must be to enjoy the taste of the food but struggle with sliding the bowl into place, adjusting temperatures, and dealing with water trapped between the bowl and bracket during cleanup. To help with setup, the 2.5‑qt and 4‑qt containers should be slotted into the upper or middle positions on the spine for proper sealing and heating, while the 6‑qt container rests on the bottom platform. With the Ninja CrispiPro, the cooking function can be selected only before starting, but time and temperature can be adjusted both before and during the cook. To set or change the temperature, press “Temp,” turn the dial, and confirm the selection, pressing “Temp” again will lock in the update. If issues continue or the unit still feels difficult to use, please reach out to us at https://support.sharkninja.com/contact-us so we can assist further.
Kind Regards,
Ninja Kitchen US.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Meal prep made simple
on January 26, 2026
Posted by: Claire33
I love my Crispi!!! It has made meal prepping for my family so easy! For example, I’m not a big fan of chicken but my husband loves it and I hated cooking it. Now all I have to do is buy marinaded drumsticks at the store, plop them all in and now he has crispy chicken legs for the week and he loves being able to recrisp them every time, especially if we keep them in the glass container and pop the lid on! I just made myself some steak and potatoes for the week. Super easy. The only thing I don’t like is the loud beeping when turning it on and off because I meal prep when my kids are sleeping but that’s my only issue. Everything else is perfect for me!
Written by a customer while visiting sharkninja.com