Customer reviews from whirlpool.com
Whirlpool - 1.9 Cu Ft. Over-the-Range Microwave with Sensor Cooking Technology - Black
Average customer rating
4.4
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
22
4 Stars
13
3 Stars
1
2 Stars
1
1 Star
1
88%of customers recommend this product.
(
23 out of
26)
Customer Reviews for Whirlpool - 1.9 Cu Ft. Over-the-Range Microwave with Sensor Cooking Technology - Black
Customer Rating
5
Perfect replacement for my old Whirlpool microwave
on February 22, 2026
Posted by: Emily
from Mt. Top, PA
[This review was collected as part of a promotion.] Perfect replacement for my old Whirlpool microwave that served me a very long time. This model is easier to use and the control panel is very intuitive. The replacement process took less than an hour from unpacking, to uninstalling, to putting the new microwave in place. Very easy and ready to use!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent microwave with easy instructions
on February 17, 2026
Posted by: Nickster
from Toronto, Ontario
(This review was collected as part of a promotion.) Bought the microwave for my 95 year old mother in law. The instructions were excellent and even though it took a bit of time to install, everything worked out perfectly. My mother in law is very impressed how easy it is to use.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Efficient, but..
on February 9, 2026
Posted by: Leolion822
from OldForge,Pa
[This review was collected as part of a promotion.] The microwave is easy to use and does the job. However, there are two areas of concern that I have: There is very little explanation regarding the use and function of the various features. Also, the interior is very poorly lit and needs to have a brighter bulb.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Easy to use
on February 8, 2026
Posted by: Greyhoundlady
from Punta Gorda, FL
[This review was collected as part of a promotion.] I have had my microwave for a few weeks now and i. Am very happy with the product
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice and easy to use
on February 2, 2026
Posted by: Jimmy
[This review was collected as part of a promotion.] Very Happy with my purchase. It was as I expected.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Overall, a solid microwave
on January 30, 2026
Posted by: Filmore24
from NC
Overall, it's a nice looking and well functioning microwave. A few little points to note:
1. Installing - the install template is printed on the outside of the box. Really? Couldn't spring for a piece of paper? I spent 5 minutes delicately cutting along dotted lines, only to have the template off slightly when I did the install. The whole process is a bit confusing, but logic prevailed and otherwise, install was fine.
2. The display - the blue numbers are hard to see from across the room in daylight (and even at night).
3. Stovetop light - wish it were brighter and a different color temperature; I will change bulbs.
4. On my old microwave, when I set it to cook, I could set the power by selecting a single number (4 = 40%, etc.) Not on this one; you have to hit 40. Dealbreaker? No. But a change in habits, as the microwave won't start until you punch in both digits.
5. The interior - not sure how I feel about the gray interior at this point. I find it hard to see food splatter and clean it quickly.
1. Installing - the install template is printed on the outside of the box. Really? Couldn't spring for a piece of paper? I spent 5 minutes delicately cutting along dotted lines, only to have the template off slightly when I did the install. The whole process is a bit confusing, but logic prevailed and otherwise, install was fine.
2. The display - the blue numbers are hard to see from across the room in daylight (and even at night).
3. Stovetop light - wish it were brighter and a different color temperature; I will change bulbs.
4. On my old microwave, when I set it to cook, I could set the power by selecting a single number (4 = 40%, etc.) Not on this one; you have to hit 40. Dealbreaker? No. But a change in habits, as the microwave won't start until you punch in both digits.
5. The interior - not sure how I feel about the gray interior at this point. I find it hard to see food splatter and clean it quickly.
Looks good in the kitchen and I am happy with the purchase.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great for seniors!
on January 18, 2026
Posted by: field
from Ontario
(This review was collected as part of a promotion.) We are seniors and this microwave works great for all our needs.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Too big
on January 16, 2026
Posted by: rod121
from Cumberland, MD
[This review was collected as part of a promotion.] Too big. Too low. Too near stove top. Works well, just too big.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, January 20, 2026
Hello,
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 902723
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 902723
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com