Customer reviews from whirlpool.com
Whirlpool - 1.9 Cu Ft. Over-the-Range Microwave with Sensor Cooking Technology - Black
Average customer rating
4.4
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
22
4 Stars
13
3 Stars
1
2 Stars
1
1 Star
1
88%of customers recommend this product.
(
23 out of
26)
Customer Reviews for Whirlpool - 1.9 Cu Ft. Over-the-Range Microwave with Sensor Cooking Technology - Black
Customer Rating
3
No happy at all
on March 12, 2026
Posted by: Brenda Lee
from Aiken, SC 29801
[This review was collected as part of a promotion.] It is not user friendly, Should have kept my Frigidare. Read the book, but it does not tell you what P1 and P2 mean. I have burned several things. Cooking one ear of corn should not burn. Is there anyone that can explain how to use this thing?
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
So far, so good
on March 10, 2026
Posted by: Silverado2500
from Belvidere, NJ
[This review was collected as part of a promotion.] So far it's working fine. However I do have some gripes about it. For one, it is not very well lit inside. And as far as operating instructions, there basically isn't any. It advertises a lot of features, but there's no instructions on how they work. I've gone on Whirlpools' site (as it states in the installation manual) for more detailed operating instructions. There's nothing there. Just the same as what you get in the box. But like most things, I guess you figure it out. Also, the melting feature didn't work out too good for me. Put a stick of butter in it (and set it as specified on the inside of the door). About 30 seconds later, I had liquid butter. That'll teach me to not monitor it for the first time using it. Other than that, it seems to work like it should. And for the price I paid, I'm ok with it. In the future I'll see about upgrading the lite bulb, eventhough that probably entails taking the microwave apart.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Cooks quickly and evenly. No cold spots.
on March 7, 2026
Posted by: Boatingja
from Troy il
[This review was collected as part of a promotion.] We just love it. It is so easy to use. Cleans so easy. We are glad we bought it!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice fit
on March 1, 2026
Posted by: Joe456
from Spring Branch, TX
[This review was collected as part of a promotion.] I am enjoying the microwave daily. It is a very nice unit and bigger size. Have been wanting to set my kitchen up in stainless appliances and this was a perfect fit with the rest of my current kitchen.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Love it!
on February 25, 2026
Posted by: Jeanbann
from Winnipeg, MB
(This review was collected as part of a promotion.) We have had our microwave almost a month now and are still getting used to it, but are enjoying it a lot. I love the fact that it has a no fingerprint finish on it, so only the glass and controls need to be wiped down as often. My only complaint would be the reheat button. I tried to get it to reheat a few pieces of pizza and the glass Kate was boiling hot, but not the pizza as much. Our old whirlpool had a button where you entered your food you wanted to reheat, and how much there was, and it did the job perfectly.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Definitely worth it!
on February 24, 2026
Posted by: DanielleR
[This review was collected as part of a promotion.] This microwave is stylish, functional, and makes busy days a little easier. If you’re looking for a reliable over the range microwave with smart features and plenty of space, this one is definitely worth it! The size is perfect and easily fits large dishes. My favorite feature is the sensor cooking!
Written by a customer while visiting whirlpool.com
Customer Rating
1
bad quality
on February 23, 2026
Posted by: whirpoolissobad
[This review was collected as part of a promotion.] don't know how to give rating with 0 star.
we bought a whirpool microwave over the range in summer 2024 and was broken in Jan, 2026. I bought another whirpool again to replace it. sure hope this one is better. handyman suggested to get the same brand for the replacement. I I had other microwave and never have any issue for owning since 10, 20 years ago.
the registration for warranty was useless unless you pay monthly fee. Unheard of.
the registration for warranty was useless unless you pay monthly fee. Unheard of.
Response from whirlpool.comBy Branded Team, Consumer Care, February 25, 2026
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 925188.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 925188.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great microwave
on February 22, 2026
Posted by: Pbfr6962
from South Florida
[This review was collected as part of a promotion.] Replaced my microwave I had for many years with this whirlpool. No complaints. Does everything my old one did so I'm very happy.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com