Customer reviews from Forno Appliances
Forno Appliances - 44 inches - Externally Vented - Range Hood Insert - Stainless Steel
Average customer rating
4.2
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
31
4 Stars
13
3 Stars
8
2 Stars
2
1 Star
2
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for Forno Appliances - 44 inches - Externally Vented - Range Hood Insert - Stainless Steel
Customer Rating
5
Looks great
on May 30, 2023
Posted by: David
very nice, clean look, easy install, had every thing needed
Written by a customer while visiting Forno Appliances
Customer Rating
3
looks great
on May 31, 2023
Posted by: Dylan
remote is very weak and hard to turn off various functions
Response from Forno Appliances By Michael, Customer Service, June 2, 2023
Hi Dylan,
I see our technical support agent Shaleena is shipping a replacement remote to you free of charge. If you require any further assistance regarding the performance of your unit, please feel free to reach back out to her and we will ensure you are satisfied with your Forno range hood!
I see our technical support agent Shaleena is shipping a replacement remote to you free of charge. If you require any further assistance regarding the performance of your unit, please feel free to reach back out to her and we will ensure you are satisfied with your Forno range hood!
Written by a customer while visiting Forno Appliances
Customer Rating
5
NA
on June 2, 2023
Posted by: Eric
Very nice recessed range hood. The lights could be brighter thoug
Written by a customer while visiting Forno Appliances
Customer Rating
1
Bad experience
on June 14, 2023
Posted by: Andres
The lights did not work! Very disappointed. After installing the range, we couldn't figure out how to fix or make the lights turn on.
Response from Forno Appliances By Michael, Customer Service, June 15, 2023
Hi Andres,
We apologize for any inconvenience caused by the issues you are experiencing with the lights on your range hood. Our dedicated technical support team at mysupport@forno.ca is here to assist you promptly. By reaching out to us, we can efficiently diagnose the problem with your lights and work towards resolving it as swiftly as possible. Your satisfaction is our top priority, and we are committed to providing you with the best support possible.
We apologize for any inconvenience caused by the issues you are experiencing with the lights on your range hood. Our dedicated technical support team at mysupport@forno.ca is here to assist you promptly. By reaching out to us, we can efficiently diagnose the problem with your lights and work towards resolving it as swiftly as possible. Your satisfaction is our top priority, and we are committed to providing you with the best support possible.
Written by a customer while visiting Forno Appliances
Customer Rating
1
Lights have stopped working
on July 6, 2023
Posted by: Pamela
Three out of sixlights have stopped working. Will update if forno fixes issues.
Written by a customer while visiting Forno Appliances
Customer Rating
4
Looks nice
on July 27, 2023
Posted by: Michael
Looks nice. We have had a problem with remote working but are hoping to have quick replacement by Forno
Written by a customer while visiting Forno Appliances
Customer Rating
5
Beautiful range hood
on December 5, 2023
Posted by: Julie
The range hood is beautiful. 3 of the 6 lights did not work when first powered up but Forno support answered the phone when we called and walked us through resolving the issue.
It's definitely a sleek look in our new kitchen!
It's definitely a sleek look in our new kitchen!
Response from Forno Appliances By Forno Support Team, December 12, 2023
Thank you for reviewing both our range hood and customer service. We're dedicated to assisting with any questions or issues you may have. Feel free to email us anytime at info@forno.ca.
Written by a customer while visiting Forno Appliances
Customer Rating
5
TBD
on December 15, 2023
Posted by: Jordan
Hasnt been installed yet. Love that it can be recessed.
Written by a customer while visiting Forno Appliances