Customer reviews from sharkninja.com
Shark - SilkiPro Straight Wet to Dry Straightener + Rapid Blow Dryer - Plum Satin
Average customer rating
4.4
(74 Reviews)
Rating breakdown 74 reviews
5 Stars
53
4 Stars
10
3 Stars
4
2 Stars
2
1 Star
5
87%of customers recommend this product.
(
20 out of
23)
Customer Reviews for Shark - SilkiPro Straight Wet to Dry Straightener + Rapid Blow Dryer - Plum Satin
Customer Rating
3
Disappointed, Not For Curly Hair
on July 10, 2026
Posted by: curlybeachyhair
Gender:Female
I bought this last week I was so excited for it because many girls said it cut their hair time in half. Well, long story short, it’s too heavy to hold, burned my scalp with the blowdryer accidentally hitting up on my scalp. I have curly hair like 3A curls and it didn’t give me a sleek look my hair frizzed. Even with the hair straightener. Plus it doesn’t even get your scalp smoothed out so you have to go in with the straightener again. Too much work. I’ll stick to my cheap 2 in 1 blowdryer brush. I would return it.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, July 16, 2026
Hi there,
Thank you for sharing your experience. We're sorry to hear the SilkiPro feels heavy to use, doesn't smooth your roots the way you'd like, and still leaves you dealing with frizz afterward. We're also concerned to hear it accidentally came into contact with your scalp during use.
We'd love the opportunity to troubleshoot these concerns with you and share some tips that may help improve your experience, especially for your 3A curl type.
https://support.sharkninja.com/contact-us
Thank you for bringing this to our attention. We hope to have the chance to help.
Sincerely,
Shark Beauty
Thank you for sharing your experience. We're sorry to hear the SilkiPro feels heavy to use, doesn't smooth your roots the way you'd like, and still leaves you dealing with frizz afterward. We're also concerned to hear it accidentally came into contact with your scalp during use.
We'd love the opportunity to troubleshoot these concerns with you and share some tips that may help improve your experience, especially for your 3A curl type.
https://support.sharkninja.com/contact-us
Thank you for bringing this to our attention. We hope to have the chance to help.
Sincerely,
Shark Beauty
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great Product
on July 3, 2026
Posted by: sybrook
from Indiana
Gender:Female
I have to say I was hesitant about this purchase because of the cost of the product, but I was shocked by how quickly it dried my color-treated natural hair. I was impressed by how straight and soft my hair is just by using the large comb that comes with it. Can't wait to see how well the flat iron works.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
My New Favorite Thing Ever!
on July 2, 2026
Posted by: ashley831
from NJ
Gender:Female
I’ve been getting my hair relaxed since I was a kid and stopped almost two years ago. Wash day has become my least favorite thing to do to say the least with managing my new growth. I was hesitant to get this thinking the wide tooth comb still wouldn’t be enough to get through my coarse hair. I was so pleasantly surprised! I was able to fully dry and going over it again to straighten my hair in just under an hour. Not having to use two different tools like I’ve been doing was also a huge plus. My hair didn’t come out pin straight, but definitely soft, shiny and smooth. This works like a dream. I’d recommend to everyone and I’m actually looking forward to next wash day! Shark/Ninja is my favorite for a reason.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Game Changer!!!! Love it!!!!
on June 29, 2026
Posted by: MerwahS
I’m a complete newbie at hairstyling and don’t even use a hair dryer, just always let my hair air dry. I was intrigued when I saw this tool and the cute pink color influenced me to buy it. I styled my hair for the first time ever using this and I’m so impressed. It was so easy to use that I didn’t even need to watch a tutorial. I was able to do my medium length hair in half an hour and got them pin straight. It did not feel like an arm workout so the tool isn’t that heavy but it’s smart enough that it senses inactivity and shuts down when not in use or put down. Try it out and see for yourself, I can confirm that you won’t be disappointed. Highly recommend this multi functional hair tool!!
Written by a customer while visiting influenster.com
Customer Rating
1
Doesn’t work
on June 23, 2026
Posted by: Sb559
Gender:Female
I bought this a month ago and I have really long curly hair. The straightener kept turning off mid drying. I returned it and got another one and it did the same thing. I guess this item can’t handle my type of hair.
Response from sharkninja.comBy SharkNinja, June 23, 2026
Hi there,
Thank you for taking the time to share this feedback with us.
We’re sorry for how disappointing this experience has been, especially with your Silki working inconsistently and turning off during use. We understand how frustrating that is, particularly after receiving a replacement with the same issue.
According to our records, your case is currently being handled by our support team. Please stay in contact with them so we can resolve this as quickly as possible. Thank you for your patience and understanding while we work to make this right.
Kind regards,
Shark Beauty
Thank you for taking the time to share this feedback with us.
We’re sorry for how disappointing this experience has been, especially with your Silki working inconsistently and turning off during use. We understand how frustrating that is, particularly after receiving a replacement with the same issue.
According to our records, your case is currently being handled by our support team. Please stay in contact with them so we can resolve this as quickly as possible. Thank you for your patience and understanding while we work to make this right.
Kind regards,
Shark Beauty
Written by a customer while visiting sharkninja.com
Customer Rating
1
Overheating
on June 21, 2026
Posted by: Molly0716
Constantly overheating. Brand new out of the box it started overheating within 15 minutes and then repeatedly while I tried to finish my hair. Couldn't even get through one single use. Garbage
Response from sharkninja.comBy SharkNinja, June 22, 2026
Hi Molly,
Thank you for taking the time to share your review.
It saddens us to hear about your experience with your SilkiPro, especially with a brand-new unit overheating so quickly and not lasting through a single use. That’s not the performance we aim to deliver. Your feedback is important to us, and we’ll be sure to share it with the relevant teams.
In the meantime, we recommend reviewing our troubleshooting guide, which may help address the issue:
https://support.sharkninja.com/article/HT400-Series-Shark-SilkiPro-Straight-Troubleshooting-Guide
If the issue continues after trying those steps, please follow the instructions at the end of the guide to connect with our support team for further assistance.
Kind regards,
Shark Beauty
Thank you for taking the time to share your review.
It saddens us to hear about your experience with your SilkiPro, especially with a brand-new unit overheating so quickly and not lasting through a single use. That’s not the performance we aim to deliver. Your feedback is important to us, and we’ll be sure to share it with the relevant teams.
In the meantime, we recommend reviewing our troubleshooting guide, which may help address the issue:
https://support.sharkninja.com/article/HT400-Series-Shark-SilkiPro-Straight-Troubleshooting-Guide
If the issue continues after trying those steps, please follow the instructions at the end of the guide to connect with our support team for further assistance.
Kind regards,
Shark Beauty
Written by a customer while visiting sharkninja.com
Customer Rating
4
Smooth Hair Blow Out
on June 12, 2026
Posted by: RaquelleW
[This review was collected as part of a promotion.] This Shark heat styler is a great product. I really love the dryer, because it drys my curls fast, and the wide tooth comb attachment works wonders. It is loud when in use, but you get use to the sound eventually.
Written by a customer while visiting sharkninja.com
Customer Rating
5
LOVE
on June 4, 2026
Posted by: still
from Seaside, OR
Gender:Female
I used this for the first time today, and did the wet to dry and love the results! My hair has never looked this healthy! highly recommend!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com