Customer reviews from frigidaire.ca
Frigidaire - 19 Cu. Ft. Standard-Depth Bottom Freezer Refrigerator - Stainless Steel
Average customer rating
4.5
(66 Reviews)
Rating breakdown 66 reviews
5 Stars
44
4 Stars
12
3 Stars
7
2 Stars
2
1 Star
1
94%of customers recommend this product.
(
59 out of
63)
Customer Reviews for Frigidaire - 19 Cu. Ft. Standard-Depth Bottom Freezer Refrigerator - Stainless Steel
Customer Rating
3
It's lovely
on July 20, 2026
Posted by: Kml2026
I love this fridge. It is exactly what I was hoping for.
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, July 23, 2026
Hi Kml2026!
Thank you so much for taking the time to rate your refrigerator and share your wonderful feedback! We're delighted to hear that you love your fridge and that it is exactly what you were hoping for. It means a lot to us to know it's meeting your expectations.
Since your comments are so positive, you may want to consider updating your 3-star rating to 5 stars if the rating was selected by mistake, so it better reflects your experience.
If you ever have any questions or need assistance with your refrigerator, please don't hesitate to reach out to us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We'll be happy to assist you in any way we can.
— Patrick
Thank you so much for taking the time to rate your refrigerator and share your wonderful feedback! We're delighted to hear that you love your fridge and that it is exactly what you were hoping for. It means a lot to us to know it's meeting your expectations.
Since your comments are so positive, you may want to consider updating your 3-star rating to 5 stars if the rating was selected by mistake, so it better reflects your experience.
If you ever have any questions or need assistance with your refrigerator, please don't hesitate to reach out to us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We'll be happy to assist you in any way we can.
— Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
4
very quiet well lighted lots of shelf space
on July 17, 2026
Posted by: geege
we love our new frigidaire fridge. It runs very quietly and has lots of shelf space which helps us organize so much better than our old one. We look forward to many years of quiet enjoyment.
I would recommend this to a friend!
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, July 20, 2026
Hi Geege, thank you for taking the time to share your wonderful feedback! We’re delighted to hear that you’re loving your new Frigidaire refrigerator. It’s great to know that the quiet operation and spacious shelf design are helping you stay organized and providing a better experience compared to your previous refrigerator.
We truly appreciate you choosing Frigidaire and are happy to hear that your new appliance has brought convenience and enjoyment to your home. We hope it continues to serve you well and provide many years of reliable performance.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you, and have a great rest of your day!
- Maico
We truly appreciate you choosing Frigidaire and are happy to hear that your new appliance has brought convenience and enjoyment to your home. We hope it continues to serve you well and provide many years of reliable performance.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great will organize fridge
on July 13, 2026
Posted by: Clad
I love the way it’s configured and it’s also very aesthetically pleasing
I would recommend this to a friend!
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, July 14, 2026
Hi Clad, thank you for sharing your feedback! We’re delighted to hear that you love the configuration of your Frigidaire refrigerator and that its design adds an aesthetically pleasing touch to your kitchen. We’re glad the layout is helping you stay organized while providing a style you enjoy.
We appreciate you choosing Frigidaire and taking the time to share your experience with us.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1 (800) 265-8352. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you again, and have a great rest of your day! - Maico
We appreciate you choosing Frigidaire and taking the time to share your experience with us.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1 (800) 265-8352. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you again, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Colle
on July 13, 2026
Posted by: Camy
Un autocollant était collé sur la porte du réfrigérateur. N'arrivant pas à enlever les résidus de colle, j'ai utilisé avec précaution une éponge légèrement abrasive, ce qui a provoqué de fines rayures visibles et le colle encore la. Je suis très déçue.
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, July 16, 2026
Hi Camy, we're sorry to hear about the adhesive residue left on your refrigerator door and understand how disappointing it is that it's still present and that fine scratches occurred while trying to remove it. To help remove any remaining adhesive, we recommend applying a small amount of mild dish soap and warm water with a soft microfiber cloth. If residue remains, you may carefully use a manufacturer-approved adhesive remover on an inconspicuous area first, then wipe the surface clean. Avoid using abrasive pads or harsh cleaners, as they may damage the finish. If you need additional assistance, please connect with us through the live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. ET. We'd be happy to assist you. — Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
4
New Frigiidaire
on July 12, 2026
Posted by: Ben Jamin
Love the new design with bottom freezer, lots of room with good ergonomic design
I would recommend this to a friend!
Response from frigidaire.caBy Sam, Online Outreach Specialist, July 13, 2026
Hello Ben Jamin!
Thank you for taking the time to share your wonderful feedback about your Frigidaire 19 Cu. Ft. Standard-Depth Bottom Freezer Refrigerator, model FRBE1925AF! We're delighted to hear that you love the new design and are enjoying the spacious interior and ergonomic layout. It's great to know that the bottom freezer configuration is a perfect fit for your needs. Thank you for choosing the Frigidaire brand and for placing your trust in us.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. We truly appreciate your support and hope your new refrigerator continues to provide reliable performance and convenience for many years to come. Welcome to the Frigidaire family!~Sam
Thank you for taking the time to share your wonderful feedback about your Frigidaire 19 Cu. Ft. Standard-Depth Bottom Freezer Refrigerator, model FRBE1925AF! We're delighted to hear that you love the new design and are enjoying the spacious interior and ergonomic layout. It's great to know that the bottom freezer configuration is a perfect fit for your needs. Thank you for choosing the Frigidaire brand and for placing your trust in us.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. We truly appreciate your support and hope your new refrigerator continues to provide reliable performance and convenience for many years to come. Welcome to the Frigidaire family!~Sam
Written by a customer while visiting frigidaire.ca
Customer Rating
5
I like it being simple and basic
on July 11, 2026
Posted by: Lag1
I works fine and is what I need.
I received it 2 weeks ago.
I received it 2 weeks ago.
I would recommend this to a friend!
Response from frigidaire.caBy Maria, Online Outreach Specialist, July 13, 2026
Thank you for taking the time to share your feedback! We are delighted to hear that your new Frigidaire refrigerator is meeting your needs and that you appreciate its simple, practical design. It's wonderful to know that it has been performing well during your first two weeks of ownership.
At Frigidaire, we strive to design appliances that provide reliable performance, everyday convenience, and dependable food storage. We're pleased to hear that your refrigerator is delivering exactly what you were looking for and making a positive addition to your home.
Thank you for choosing Frigidaire. We hope your refrigerator continues to provide reliable performance for many years to come. If you ever have any questions or need assistance with your appliance, please don't hesitate to contact us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
At Frigidaire, we strive to design appliances that provide reliable performance, everyday convenience, and dependable food storage. We're pleased to hear that your refrigerator is delivering exactly what you were looking for and making a positive addition to your home.
Thank you for choosing Frigidaire. We hope your refrigerator continues to provide reliable performance for many years to come. If you ever have any questions or need assistance with your appliance, please don't hesitate to contact us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.ca
Customer Rating
4
The fridge & freezer work well. Too cold initially. Easy to adjust temperature. Wish there was there was more flexibility to shelf arrangement. There are crispers for veg & fruit but no meat tray.
on July 9, 2026
Posted by: JVIC
All in all it’s okay. Needs better flexibility for shelving arrangements. Easy to adjust temperature. Needs a meat tray. Freezer has nice big draw space.
I would recommend this to a friend!
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, July 13, 2026
Hi there, JVIC! Thank you for taking the time to share your detailed feedback! We’re glad to hear that your Frigidaire refrigerator and freezer are working well and that you’ve found the temperature adjustments easy to manage.
We appreciate your comments regarding the shelf arrangement flexibility and storage options. We understand that having customizable shelving and dedicated storage areas can make organizing different types of food more convenient. Your suggestion about including a meat tray and improving shelving flexibility is valuable, and we’ll be sure to share your feedback with our product team.
We’re also happy to hear that you’re enjoying the spacious freezer drawer. Thank you for choosing Frigidaire and for sharing your experience with us. We hope your refrigerator continues to provide reliable performance and convenience for your home.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET. Thank you, and have a great rest of your day! - Maico
We appreciate your comments regarding the shelf arrangement flexibility and storage options. We understand that having customizable shelving and dedicated storage areas can make organizing different types of food more convenient. Your suggestion about including a meat tray and improving shelving flexibility is valuable, and we’ll be sure to share your feedback with our product team.
We’re also happy to hear that you’re enjoying the spacious freezer drawer. Thank you for choosing Frigidaire and for sharing your experience with us. We hope your refrigerator continues to provide reliable performance and convenience for your home.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Good Fridge
on July 8, 2026
Posted by: Plaz
This fridge went in smoothly and has been 100 percent.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, July 13, 2026
Hi there. Thank you for sharing your feedback! We’re happy to hear that your new Frigidaire refrigerator was installed smoothly and has been performing perfectly. We appreciate you choosing Frigidaire and are glad to know your appliance is meeting your expectations. We hope it continues to serve you well for years to come!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca