Customer reviews from frigidaire.ca
Frigidaire - 19 Cu. Ft. Standard-Depth Bottom Freezer Refrigerator - Stainless Steel
Average customer rating
4.5
(66 Reviews)
Rating breakdown 66 reviews
5 Stars
44
4 Stars
12
3 Stars
7
2 Stars
2
1 Star
1
94%of customers recommend this product.
(
59 out of
63)
Customer Reviews for Frigidaire - 19 Cu. Ft. Standard-Depth Bottom Freezer Refrigerator - Stainless Steel
Customer Rating
5
Great Freezer.
on August 6, 2026
Posted by: SylvainL
Very good! The shelf lay-out is simple and very functional. We have full use of the space.
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online outreach specialist, August 6, 2026
Hi there, our valued customer.
Thank you for your great review! We're delighted to hear that you’re enjoying the simple, functional shelf layout and that your refrigerator provides the space and organization you need. We appreciate your feedback and are glad to know the design is helping you make the most of your appliance. Thank you for choosing our brand, and we hope you continue to enjoy your refrigerator for years to come!
If you have any questions or need further assistance, please don’t hesitate to contact us. You can connect with us via live chat at Frigidaire.ca or call our Customer Care Team at 1-800-265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to assist.
Thank you again for your feedback, and have a wonderful day!
Best regards,
Chris
Thank you for your great review! We're delighted to hear that you’re enjoying the simple, functional shelf layout and that your refrigerator provides the space and organization you need. We appreciate your feedback and are glad to know the design is helping you make the most of your appliance. Thank you for choosing our brand, and we hope you continue to enjoy your refrigerator for years to come!
If you have any questions or need further assistance, please don’t hesitate to contact us. You can connect with us via live chat at Frigidaire.ca or call our Customer Care Team at 1-800-265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to assist.
Thank you again for your feedback, and have a wonderful day!
Best regards,
Chris
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love my new Fridgair refrigerator!
on August 4, 2026
Posted by: Pei gal
I’ve had my new fridge about a month and I love it! It is easy to see everything inside and everything is organized. I am one happy gal! Thanks Frigidaire! 😊
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, August 7, 2026
Hi there. Thank you for your wonderful feedback! We’re so happy to hear that you’re loving your new Frigidaire refrigerator. It’s great to know that the organization, visibility, and easy access to your food are making such a positive difference in your kitchen.
We appreciate your kind words and are thrilled to have you as part of the Frigidaire family. Thank you for choosing Frigidaire, and we hope your refrigerator continues to bring you convenience and happiness for many years to come!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate your kind words and are thrilled to have you as part of the Frigidaire family. Thank you for choosing Frigidaire, and we hope your refrigerator continues to bring you convenience and happiness for many years to come!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Quite classy
on July 30, 2026
Posted by: Feri
I bought the fridge, freezer last month and it is quite cute.
I would recommend this to a friend!
Response from frigidaire.caBy Angel, Online Outreach Specialist, July 31, 2026
Hi, Feri! We appreciate your kind review! It’s wonderful to hear that you’re enjoying your Frigidaire refrigerator. We love knowing that the design of your bottom freezer model caught your eye and that it’s bringing both style and functionality to your kitchen.
If there’s ever anything we can assist with, please reach out to us through Live Chat at frigidaire.ca or call 1 (800) 265-8352 Monday-Friday 8:30 am-8 pm EST. Our team will be ready to help with any questions you may have.-Angel
If there’s ever anything we can assist with, please reach out to us through Live Chat at frigidaire.ca or call 1 (800) 265-8352 Monday-Friday 8:30 am-8 pm EST. Our team will be ready to help with any questions you may have.-Angel
Written by a customer while visiting frigidaire.ca
Customer Rating
1
I'm Very disappointed.
on July 29, 2026
Posted by: Jasm
After less than a month of use, the refrigerator gets very hot on the outside, and the compressor never seems to stop running.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Reed, Online Outreach Specialist, July 30, 2026
Hi Jasm, thank you for taking the time to share your feedback. We're sorry to hear about your experience with your Frigidaire Bottom Freezer Refrigerator and understand how concerning it is to notice the exterior becoming very warm and the compressor appearing to run continuously after less than a month of use.
Some warmth on the exterior cabinet and extended compressor run times can be normal, especially during the initial cooling period, in warm environments, or when the doors are opened frequently. However, if the refrigerator is excessively hot to the touch or the compressor never seems to cycle off under normal use, we'd like to help ensure your refrigerator is operating as designed.
Please connect with us through live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 AM–8:00 PM ET. We'd be happy to assist you with troubleshooting and review your concerns further. — Reed
Some warmth on the exterior cabinet and extended compressor run times can be normal, especially during the initial cooling period, in warm environments, or when the doors are opened frequently. However, if the refrigerator is excessively hot to the touch or the compressor never seems to cycle off under normal use, we'd like to help ensure your refrigerator is operating as designed.
Please connect with us through live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 AM–8:00 PM ET. We'd be happy to assist you with troubleshooting and review your concerns further. — Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
New Frigidaire Fridge Keeps Things Cold! And Frozen!!
on July 29, 2026
Posted by: WKElaineO
We had to replace our 22 year old Kenmore fridge, and finding a new one that fit the opening was a challenge. The Frigidaire we chose fit perfectly and is performing great Although we are missing the deli drawer our old one had, the freezer is particularly well configured for our needs. Very pleased with this purchase overall.
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, July 31, 2026
Hi WKElaineO!
Thank you for taking the time to share your experience with us. We’re delighted to hear that your new Frigidaire refrigerator was the perfect fit for your space and is keeping your food cold and frozen as expected.
We appreciate your feedback regarding the deli drawer and are glad to hear that the freezer configuration is working well for your needs. Your comments are valuable and help us continue to understand what features are important to our customers.
Thank you for choosing Frigidaire for your home. If you ever have any questions or need assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your experience with us. We’re delighted to hear that your new Frigidaire refrigerator was the perfect fit for your space and is keeping your food cold and frozen as expected.
We appreciate your feedback regarding the deli drawer and are glad to hear that the freezer configuration is working well for your needs. Your comments are valuable and help us continue to understand what features are important to our customers.
Thank you for choosing Frigidaire for your home. If you ever have any questions or need assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
5
New to us fridge
on July 25, 2026
Posted by: Senz
Very happy with the layout of the fridge and size of shelfs
I would recommend this to a friend!
Response from frigidaire.caBy Rox, Online Outreach Specialist, July 28, 2026
Hi, Senz! Thank you for sharing your feedback! We're delighted to hear that you're enjoying the layout of your new Frigidaire refrigerator and that the shelf size is a great fit for your needs. We appreciate you choosing Frigidaire and hope you continue enjoying your new appliance. If you ever have any questions or need assistance, please connect with us via live chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
-Rox
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Happy with my purchase, so far.
on July 21, 2026
Posted by: Prairie Chicken
I have only had this fridge for less than a week but am really happy with it. So far the light comes on when the door is opened, the seal fits perfectly, the pull out bottom freezer is very convenient and so far the produce in the crisper hasn't frozen, even though the top shelves are full. The controls at the front can be reached easily. You can see what was wrong with my old fridge.
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, July 23, 2026
Hi Prairie Chicken!
Thank you for taking the time to share your first impressions of your new Frigidaire refrigerator. We're delighted to hear that you’re happy with your purchase and are enjoying the convenient features, including the accessible controls, pull-out freezer, proper sealing, and well-lit interior.
We’re glad to know your refrigerator is already making a positive difference compared to your previous unit. We appreciate you choosing Frigidaire and hope you continue to enjoy the performance and convenience of your new appliance for years to come.
If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your first impressions of your new Frigidaire refrigerator. We're delighted to hear that you’re happy with your purchase and are enjoying the convenient features, including the accessible controls, pull-out freezer, proper sealing, and well-lit interior.
We’re glad to know your refrigerator is already making a positive difference compared to your previous unit. We appreciate you choosing Frigidaire and hope you continue to enjoy the performance and convenience of your new appliance for years to come.
If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Exelent rapport qualité/prix
on July 21, 2026
Posted by: Richy lab
Acheter il y a 2 semaines. Il est TELLEMENT silencieux! Beaucoup de place dans les portes du frigo. Seul petit bémol, le tiroir supérieur du congélateur n'est pas très facile d'accès. Pas de problème pour le grand compartiment du congélateur par contre.
I would recommend this to a friend!
Response from frigidaire.caBy Rox, Online Outreach Specialist, July 22, 2026
Hi, Richy lab! Thank you for sharing your thoughtful feedback! We're delighted to hear you're enjoying the excellent value, quiet operation, and spacious door storage of your Frigidaire refrigerator. We also appreciate your comments about the upper freezer drawer, as feedback like yours helps us continue improving our products. If you ever have any questions or need assistance, please connect with us via live chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
-Rox
Written by a customer while visiting frigidaire.ca