Customer reviews from Samsung US
Samsung - 5.3 cu. ft. Bespoke AI Vented Smart All-In-One Washer/Electric Dryer Combo with AI Home - Ivory
Average customer rating
4.7
(1,084 Reviews)
Rating breakdown 1,084 reviews
5 Stars
887
4 Stars
134
3 Stars
27
2 Stars
11
1 Star
25
95%of customers recommend this product.
(
768 out of
810)
Customer Reviews for Samsung - 5.3 cu. ft. Bespoke AI Vented Smart All-In-One Washer/Electric Dryer Combo with AI Home - Ivory
Customer Rating
3
Useful product
on February 6, 2026
Posted by: RM ency
[This review was collected as part of a promotion.] Washer dryer combo is really up to mark. It has lot of options to select load type. But only one think that give 3 star is because when it is on pedestal it stops working because of it thinks it is too much vibration. It is because of automation and do it itself .
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy SEA Care, February 6, 2026
RM Ency, we understand the frustration when the washer-dryer combo vibrates. Allow us to help.
Please refer to your user manual for the steps to take if your washer-dryer combo vibrates. Turn to page 91, "Excessive vibrations or makes noise."
User Manual
https://downloadcenter.samsung.com/content/UM/202509/20250926111756839/OID86204_IB_V-PJT_WD8000F-AD_7LCD_EN_2509025.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1152030718) to help our team pull up your information.
Have a great day.
^Camille
Please refer to your user manual for the steps to take if your washer-dryer combo vibrates. Turn to page 91, "Excessive vibrations or makes noise."
User Manual
https://downloadcenter.samsung.com/content/UM/202509/20250926111756839/OID86204_IB_V-PJT_WD8000F-AD_7LCD_EN_2509025.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1152030718) to help our team pull up your information.
Have a great day.
^Camille
Written by a customer while visiting Samsung US
Customer Rating
4
Drying
on February 6, 2026
Posted by: Krystle
from Gig Harbor, WA
[This review was collected as part of a promotion.] I feel like it could do a better job of cleaning and drying but maybe I just need to customize it a bit more. It’s my first combo set up and I’ll never go back. I love the alerts on my phone.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
awesome washer!
on February 6, 2026
Posted by: aircloudguy
from houston
[This review was collected as part of a promotion.] So nice not to have to switch out the laundry into the dryer. Good capacity and cleaning, cycles aren’t quite as short as advertised but still pretty quick, and is efficient because it washes and dries in one machine and has great automation and lots of options!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice
on February 7, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] So far it is very technology forward. Enjoying it so far!
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Response from Samsung USBy SEA Care, February 9, 2026
Hello there,
We are glad to know you love the features of your All-in-one washer and dryer. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
^Camille
We are glad to know you love the features of your All-in-one washer and dryer. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
^Camille
Written by a customer while visiting Samsung US
Customer Rating
5
Great Machine
on February 8, 2026
Posted by: Greg
from tampa, florida
[This review was collected as part of a promotion.] The washer dryer all in one is such a great household necessity. Now, I can wash and dry in the same machine. It makes it so much easier to clean clothes faster and on its own.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great set up
on February 10, 2026
Posted by: Waterbug
from Indiana
[This review was collected as part of a promotion.] Super quite compared to the old set up. Still figuring everything out but this works great for the 2 of us.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Super easy installation
on February 12, 2026
Posted by: FirstTimeOwner
from Louisville kentucky
[This review was collected as part of a promotion.] No complaints so far. Installation was simple and set up was easy
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent but complicated
on February 17, 2026
Posted by: Janice
from Tampa FL
[This review was collected as part of a promotion.] Not the best experience in the beginning but it's a great machine
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US