Customer reviews from Samsung US
Samsung - 5.3 cu ft. Bespoke AI Vented Laundry Combo All-in-One Ultra Capacity Washer and Electric Dryer with AI Home - Ivory
Average customer rating
4.7
(727 Reviews)
Rating breakdown 727 reviews
5 Stars
600
4 Stars
86
3 Stars
17
2 Stars
7
1 Star
17
95%of customers recommend this product.
(
552 out of
579)
Customer Reviews for Samsung - 5.3 cu ft. Bespoke AI Vented Laundry Combo All-in-One Ultra Capacity Washer and Electric Dryer with AI Home - Ivory
Customer Rating
5
Great product!
on January 29, 2026
Posted by: BKSTECK
[This review was collected as part of a promotion.] I love the convenience of both washer and dryer in one and not having to switch over loads. It makes laundry so much easier. Not to mention it is quicker than a traditional washer and dryer and cleans well. The capacity is great, it has a sleek design and it has many different options using smart technology. I would highly recommend this product.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great smart screen
on January 30, 2026
Posted by: Kobe
from Westbend , Wi
[This review was collected as part of a promotion.] Very nice washer and dryer and a very smart unit for my family!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Washer/Dryer
on February 3, 2026
Posted by: TC08
[This review was collected as part of a promotion.] Amazing washer dryer with automation from your phone. Needs the ability to add custom dry cycles.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best laundry upgrade ever ❤️❤️❤️
on February 5, 2026
Posted by: shrink57
from South Florida
[This review was collected as part of a promotion.] Quiet, fast and super convenient. No more dragging clothes from washer to dryer. Still learning all the features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Efficiency plus!
on February 5, 2026
Posted by: Buzzie
from Punta Gorda FL
[This review was collected as part of a promotion.] Pleasantly impressed with the capacity and performance of this appliance. Have recommended to others and would purchase again.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Useful product
on February 6, 2026
Posted by: RM ency
[This review was collected as part of a promotion.] Washer dryer combo is really up to mark. It has lot of options to select load type. But only one think that give 3 star is because when it is on pedestal it stops working because of it thinks it is too much vibration. It is because of automation and do it itself .
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy SEA Care, February 6, 2026
RM Ency, we understand the frustration when the washer-dryer combo vibrates. Allow us to help.
Please refer to your user manual for the steps to take if your washer-dryer combo vibrates. Turn to page 91, "Excessive vibrations or makes noise."
User Manual
https://downloadcenter.samsung.com/content/UM/202509/20250926111756839/OID86204_IB_V-PJT_WD8000F-AD_7LCD_EN_2509025.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1152030718) to help our team pull up your information.
Have a great day.
^Camille
Please refer to your user manual for the steps to take if your washer-dryer combo vibrates. Turn to page 91, "Excessive vibrations or makes noise."
User Manual
https://downloadcenter.samsung.com/content/UM/202509/20250926111756839/OID86204_IB_V-PJT_WD8000F-AD_7LCD_EN_2509025.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1152030718) to help our team pull up your information.
Have a great day.
^Camille
Written by a customer while visiting Samsung US
Customer Rating
4
Drying
on February 6, 2026
Posted by: Krystle
from Gig Harbor, WA
[This review was collected as part of a promotion.] I feel like it could do a better job of cleaning and drying but maybe I just need to customize it a bit more. It’s my first combo set up and I’ll never go back. I love the alerts on my phone.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
awesome washer!
on February 6, 2026
Posted by: aircloudguy
from houston
[This review was collected as part of a promotion.] So nice not to have to switch out the laundry into the dryer. Good capacity and cleaning, cycles aren’t quite as short as advertised but still pretty quick, and is efficient because it washes and dries in one machine and has great automation and lots of options!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US