Customer reviews from Samsung US
Samsung - 5.3 cu ft. Bespoke AI Vented Laundry Combo All-in-One Ultra Capacity Washer and Electric Dryer with AI Home - Ivory
Average customer rating
4.7
(727 Reviews)
Rating breakdown 727 reviews
5 Stars
600
4 Stars
86
3 Stars
17
2 Stars
7
1 Star
17
95%of customers recommend this product.
(
552 out of
579)
Customer Reviews for Samsung - 5.3 cu ft. Bespoke AI Vented Laundry Combo All-in-One Ultra Capacity Washer and Electric Dryer with AI Home - Ivory
Customer Rating
5
Great for households with pets
on January 1, 2026
Posted by: Nick
from Oklahoma
[This review was collected as part of a promotion.] They are a great little washer and dryer. There are no issues with it that I have been able to spot and they have very heavy load settings Which is a must with pets.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Does what it’s supposed to do
on January 1, 2026
Posted by: LostwithCoffee
from Fowler, CA
[This review was collected as part of a promotion.] The washer is able to hold a lot of clothes which I am especially appreciative of. One thing that bothers me is the LONG song at the end of a wash or dry. If that doesn’t bother you, you should be good. I’ve tried to figure out a way to turn off the chime and still can’t find a way. The washer and dryer is high tech with many options available for wash and dry. Drying large stuffy blankets can be a challenge as with any dryer. Aside from that, my clothes come out smelling nice and clean.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on January 1, 2026
Posted by: Angi
[This review was collected as part of a promotion.] Love the samsung product. Great features . The capcity is large enough for queen size blankets.
Written by a customer while visiting Samsung US
Customer Rating
5
Great products!
on January 1, 2026
Posted by: Vardha
from Texas
[This review was collected as part of a promotion.] We’ve been using the Samsung AI washer and dryer set in black for a while now, and it has exceeded expectations in every way. The design alone is a standout — the black finish looks modern, premium, and instantly elevates the laundry room.
Performance-wise, this combo is excellent. The AI-powered wash and dry cycles actually make a difference: loads come out consistently clean, well-balanced, and properly dried without overdrying. It automatically adjusts water, time, and drying based on the load, which takes all the guesswork out of laundry. Clothes feel fresh, not worn down.
The machines are also surprisingly quiet, even during spin cycles, which is a huge plus if the laundry area is near living spaces. Capacity is generous, handling everything from daily clothes to bulky items like bedding with ease.
Another big win is ease of use. The controls are intuitive, the display is clear, and the SmartThings app adds real value — notifications, cycle monitoring, and remote control all work smoothly. Maintenance alerts and diagnostics are helpful without being intrusive.
Overall, this Samsung AI washer and dryer combo delivers on performance, efficiency, and aesthetics. It feels like a premium, future-ready appliance set that simplifies laundry instead of complicating it. Highly recommended for anyone looking to upgrade to a smart, reliable, and great-looking laundry solution.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Time saver
on January 2, 2026
Posted by: avn128
from osprey, florida
[This review was collected as part of a promotion.] This thing is quit in its spin cycle compared to my previous 10 year old machine and saves so much space.
Being able to put clothing in at night to be completed by the time you wake up and the same with putting in a load before going to work saves so much time. There is no need to use your old "system" in which you wash and dry, then put in another load in the wash with this combo unit.
The best little spoken part is that after the dry cycle the washer/dryer is now dry. This means you don't need to worry about a moldy washer like all front loading washing machines
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome
on January 3, 2026
Posted by: Joshngeorgia
from Bethlehem, GA
[This review was collected as part of a promotion.] Great machine, it learns how you wash. Very nice to toss in dirty clothes and then it alerts you once everything is cleaned and dried.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Cadillac of combo washing machines
on January 3, 2026
Posted by: Mom2three
from Ohio
Fast, easy to use, quiet, I love it. Drys very well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on January 3, 2026
Posted by: Nash
from Georgia
[This review was collected as part of a promotion.] Its works great! Clothes come out so clean. Awesome. It good great too!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US