Customer reviews from Samsung US
Samsung - 5.3 cu ft. Bespoke AI Vented Laundry Combo All-in-One Ultra Capacity Washer and Electric Dryer with AI Home - Ivory
Average customer rating
4.7
(727 Reviews)
Rating breakdown 727 reviews
5 Stars
600
4 Stars
86
3 Stars
17
2 Stars
7
1 Star
17
95%of customers recommend this product.
(
552 out of
579)
Customer Reviews for Samsung - 5.3 cu ft. Bespoke AI Vented Laundry Combo All-in-One Ultra Capacity Washer and Electric Dryer with AI Home - Ivory
Customer Rating
5
Combo
on August 23, 2025
Posted by: Family
[This review was collected as part of a promotion.] Great product extremely intuitive and easy to use!
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product
on August 25, 2025
Posted by: Sammy Team
from Alabama
[This review was collected as part of a promotion.] Samsung has always been my go to brand. For washer and dryer and refrigerator and phone and tablets.
I like the products this is my second pair of this washer. In two years of first purchase no issues. So easy to use and clean up.
I like the products this is my second pair of this washer. In two years of first purchase no issues. So easy to use and clean up.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Quiet and so efficient
on August 25, 2025
Posted by: Amanda J
[This review was collected as part of a promotion.] Whisper quiet! It's so easy to use and it works great too!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Good features, somewhat difficult to understand
on August 26, 2025
Posted by: EON AUGUSTA
from Houston, TX
[This review was collected as part of a promotion.] Unit is nice, but a bit larger than expected. Keep trying to get me to use the smarter things app.
Features
3
Performance
3
Design
3
Value
2
Response from Samsung USBy Samsung Care, August 27, 2025
Hi Eon Augusta,
Thanks for sharing your thoughts—it’s great to hear you're enjoying the unit overall. It makes sense that the size might feel a bit more noticeable once it's in your space, especially with today’s more spacious and modern appliance designs. We're here to help make your experience as smooth as possible.
SmartThings is definitely a feature we like to highlight, but how and when you choose to use it is entirely up to you. If you'd prefer to deactivate it for now, you can easily do so and set it up whenever you're ready. For instructions, please refer to pages 66 and 67 of your user manual:
https://downloadcenter.samsung.com/content/UM/202507/20250718080743770/OID86204_IB_V-PJT_WD8000F_AD_7LCD_EN_250717.pdf
Should you need more assistance with your washer/dryer combo model, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1150517489 to help our team pull up your information.
Leo
Thanks for sharing your thoughts—it’s great to hear you're enjoying the unit overall. It makes sense that the size might feel a bit more noticeable once it's in your space, especially with today’s more spacious and modern appliance designs. We're here to help make your experience as smooth as possible.
SmartThings is definitely a feature we like to highlight, but how and when you choose to use it is entirely up to you. If you'd prefer to deactivate it for now, you can easily do so and set it up whenever you're ready. For instructions, please refer to pages 66 and 67 of your user manual:
https://downloadcenter.samsung.com/content/UM/202507/20250718080743770/OID86204_IB_V-PJT_WD8000F_AD_7LCD_EN_250717.pdf
Should you need more assistance with your washer/dryer combo model, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1150517489 to help our team pull up your information.
Leo
Written by a customer while visiting Samsung US
Customer Rating
5
Great features. I love the bedding settings.
on August 27, 2025
Posted by: Karen C
[This review was collected as part of a promotion.] I’ve only had this washer dryer combo for three days so far is excellent, washes very well. It dries very well. It’s beautiful. Give it a five star so far. Not completely quiet but not bothersome, I have a small ranch all open so it’s hard to be completely silent. I will say the dryer is pretty quiet and it’s beautiful. I have the black with the brushed bronze edging.
Written by a customer while visiting Samsung US
Customer Rating
5
Very quiet.
on August 27, 2025
Posted by: Philly
from High point,NC
[This review was collected as part of a promotion.] Both machines work Great. This is a great washer dryer combination. It’s the laundry done fast and there’s many different cycles for different types of loads..
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features & Color
on August 27, 2025
Posted by: TheBennetts
from Atlanta, GA
[This review was collected as part of a promotion.] My wife and I are honored to say we are part of the Samsung family, we order the Washer & Dryer and we are in love with it, very quiet and colors scheme on the washer and dryer are perfect.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Well made and I would highly recommend
on August 28, 2025
Posted by: Wd8lee
from Mc Donald, Ohio
[This review was collected as part of a promotion.] I bought these to replace 20+ year old washer and dryer which were also front loading. As I was used to the operation of the older units, these were pretty much the same with a few added features so it was intuitive and no learning curve. I may check out the special features at some point but right now all I needed was the basic washing and drying features. I am very pleased with the overall operation and they seemed to be much more sleek and efficient. There is a feature that connects it to my phone but do not see me trying to operate it remotely. Yes, I would highly recommend.
Written by a customer while visiting Samsung US