Customer reviews from Samsung US
Samsung - 5.3 cu ft. Bespoke AI Vented Laundry Combo All-in-One Ultra Capacity Washer and Electric Dryer with AI Home - Ivory
Average customer rating
4.7
(727 Reviews)
Rating breakdown 727 reviews
5 Stars
600
4 Stars
86
3 Stars
17
2 Stars
7
1 Star
17
95%of customers recommend this product.
(
552 out of
579)
Customer Reviews for Samsung - 5.3 cu ft. Bespoke AI Vented Laundry Combo All-in-One Ultra Capacity Washer and Electric Dryer with AI Home - Ivory
Customer Rating
5
The future of laundry
on July 2, 2025
Posted by: ShielatheWasher
from Bel Air, MD
[This review was collected as part of a promotion.] Wow! I do not consider myself to be tech savvy but am loving how the smart things app works so well with this washer/dryer. My clothing smells cleaner than with my old washing machine. The clothing is drying perfectly, but I can also pause the cycle to take clothing out that I want to hang before the drying cycle starts. This machine has saved me time and I love it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cool Color & Variety of Features
on July 2, 2025
Posted by: Darcie
from Port Royal, SC
[This review was collected as part of a promotion.] This washing machine has been very reliable, and seems to clean clothes well. A variety of modes are offered for different laundry types, and the little song it plays when it's done is pretty funny. Also love the color of this appliance.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Pretty Good But Not Excellent
on July 2, 2025
Posted by: Martica
from Miami, Florida
[This review was collected as part of a promotion.] Very Beautiful & Modern Looking. Takes Too Long & Also Doesn’t Dry Well. I Wish I Could Create My Own Cycles Tailored To Exactly Each Setting I Want. Also The Smart Control Doesn’t Stay On. While Washing Cycle Machine Makes Weird Loud Noises & Vibrates & Shakes A Lot.
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
4
Response from Samsung USBy SEA Care, July 7, 2025
Hello Martica,
We understand how important it is to have a reliable appliance at home. Let us help you.
The Laundry Combo detects the type, weight, and soil level of your laundry, and then selects the wash cycle settings accordingly.
We shared the manual link below for steps to take when your clothes are not dry after the cycle and are making loud noises. Please go to page 90 under "Excessive vibrations or makes noise" and page 93 under "Items are not dried".
User manual
https://downloadcenter.samsung.com/content/UM/202504/20250428155916679/OID86204_IB_V-PJT_WD8000F_AD_7LCD_EN_250428.pdf
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1149881106) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
We understand how important it is to have a reliable appliance at home. Let us help you.
The Laundry Combo detects the type, weight, and soil level of your laundry, and then selects the wash cycle settings accordingly.
We shared the manual link below for steps to take when your clothes are not dry after the cycle and are making loud noises. Please go to page 90 under "Excessive vibrations or makes noise" and page 93 under "Items are not dried".
User manual
https://downloadcenter.samsung.com/content/UM/202504/20250428155916679/OID86204_IB_V-PJT_WD8000F_AD_7LCD_EN_250428.pdf
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1149881106) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Written by a customer while visiting Samsung US
Customer Rating
4
All great
on July 3, 2025
Posted by: Chrispy
from Philadelphia
[This review was collected as part of a promotion.] All great. Only concern i have so far is that it is very heavy and not sure i to move if I have to.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Machine
on July 4, 2025
Posted by: Pat2DopeTho
from Maryland
[This review was collected as part of a promotion.] I bought the washer and dryer combo. And I love it. I am technologically inclined and love that I can control the machine just from my phone and it washes and dries so that’s technically one less step of moving I have to do. Which I love.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on July 5, 2025
Posted by: Twins mom 91
from Ohio
[This review was collected as part of a promotion.] I really love both the washer and the dryer. I appreciate the washer has a deep fill, but wish it had a spin only feature. Overall they have many options and they look nice in my space. I woukd recommend to my friends and family
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Gets the job done
on July 7, 2025
Posted by: Jamal22066
from Sterling, VA
[This review was collected as part of a promotion.] Been using this for 2 weeks now. I chose the vented model because it supposedly does not have the drying issues that the vented model has. So car so good. Drying has no issues and loading things one time for both washing and drying is saving lots of time and hassle. The ability to control the wash and dry cycles and set spin cycles and drying levels from the app is a big plus
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung never disapoints
on July 9, 2025
Posted by: Ioan R
from Boston
[This review was collected as part of a promotion.] I just like it, although its heavier than a regular washer, after I installed it fits perfect. Very quiet too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US