Customer reviews from Samsung US
Samsung - 5.3 cu ft. Bespoke AI Vented Laundry Combo All-in-One Ultra Capacity Washer and Electric Dryer with AI Home - Ivory
Average customer rating
4.7
(727 Reviews)
Rating breakdown 727 reviews
5 Stars
600
4 Stars
86
3 Stars
17
2 Stars
7
1 Star
17
95%of customers recommend this product.
(
552 out of
579)
Customer Reviews for Samsung - 5.3 cu ft. Bespoke AI Vented Laundry Combo All-in-One Ultra Capacity Washer and Electric Dryer with AI Home - Ivory
Customer Rating
5
AI Laundry Masterpiece
on May 29, 2025
Posted by: MWagner1215
[This review was collected as part of a promotion.] If you would've told me 5 years ago that there would be an all-in-one washer and dryer that actually worked, I wouldn't believe you. Not only does this work really well, but it is loaded with bells and whistles that actually make me look forward to doing laundry. Being able to play music or videos on my washing machine is amazing in itself, but having a single unit that washes, dries, automatically dispenses detergent and softener, and also uses AI to learn my usage and adjust accordingly is as good as it gets. It's so convenient to be able to throw my laundry in and start a cycle, and then go run errands without having to plan time in between to transfer my clothes to the dryer. This is a must have for people on the go who also love tech.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Laundry Made Easy and Fast
on May 30, 2025
Posted by: Moonb0071
from Houston
[This review was collected as part of a promotion.] The Bespoke AI Laundry Vented Combo All-in-One Ultra Capacity Washer and Electric Dryer has completely changed the way I do laundry. One of my favorite features is how it seamlessly washes and dries in a single cycle, so no more forgetting to move clothes from the washer to the dryer. Everything comes out clean, fresh, and perfectly dry every time. I have noticed I don't even need to use dryer sheets anymore.
The large automatic soap dispenser is another standout feature, which I love. I no longer have to guess how much detergent to use as it dispenses the right amount automatically, which is not only convenient but also helps preserve my clothes. Speaking of clean, this machine does an outstanding job of removing stains and odors, leaving everything looking and smelling great.
The touchscreen interface is sleek and intuitive, making it easy to customize cycles and settings. I also love the steam wash options, which adds an extra boost of cleaning power, especially for tougher loads or stains. It even has hands free voice activation so I can start a load while cooking dinner or relaxing on the couch.
Overall, this all-in-one unit has saved me time, effort, and guesswork, and it looks great in my laundry room and even saves me space.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Wash and Dry and Space Saver
on May 30, 2025
Posted by: onyiantize
from Mansfield
[This review was collected as part of a promotion.] This has been an amazing time saver doing laundry. Washing and drying in the same unit is great and saves time especially when you forget to change loads.
The lint catcher is easy to clean out and being able to store a lot of detergent and softener in the washer is another amazing time saver. Just throw in loads of dirty laundry and start up with out adding anything.
There is a lot more space in the laundry room now and able to store other cleaning items in the room now as well.
I do like using the touch screen to set up every load. The drying has been great as well with clothes washed and completely dried.
Still learning what else can be done as there a ton of options.
The lint catcher is easy to clean out and being able to store a lot of detergent and softener in the washer is another amazing time saver. Just throw in loads of dirty laundry and start up with out adding anything.
There is a lot more space in the laundry room now and able to store other cleaning items in the room now as well.
I do like using the touch screen to set up every load. The drying has been great as well with clothes washed and completely dried.
Still learning what else can be done as there a ton of options.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
I am fast becoming a Samsung addict!
on May 30, 2025
Posted by: DrJoni
from Las Vegas
[This review was collected as part of a promotion.] I talked my husband into purchasing me the new Samsung AI Bespoke Laundry Combo, which was a feat in itself, since we actually have a gas dryer hook up. This meant to purchase this particular combo he was going to need to do some major upgrades. Well, he did it for me and I am genuinely indebted to him and it is absolutely worth it!!! I’m thrilled with pretty much everything about my new W/D! The first thing I got excited about with this machine was the idea of completely washing AND drying a full load of laundry in 68 minutes. I thought I had hit the jackpot, since everyone knows “time is money”! Sadly, when I washed my first load of clothes, I was seriously disappointed after having quickly run through the tutorial (without paying too much attention mind you) and setting everything basically on a “normal” setting, just to discover that it was saying my laundry would be complete in 2 hours and 30 minutes. I was a bit baffled and perhaps a tad miffed; however, my husband came in a little while later and told me what I needed to set it on to run 68 minutes. Whew! I love the Smart Things app! I have multiple Samsung devices now and the app has become almost 2nd nature to me. The only issue is that others in my family don’t use it. Back to my fabulous new W/D combo, did I mention that I can fill the automatic detergent and fabric softener dispensers located at the bottom of the machine and AI intuitively knows how much to extract based on the amount of soil on clothes, bedding, etc. Additionally, I can now purchase the lesser priced liquid detergent over the cost of the laundry pods, since the pods were simply a convenience purchase for me. The machine runs so amazingly quiet that it could actually be located and running in my bedroom at night while we were sleeping without waking us. Speaking of running the machine at night, prior to purchasing thi W/D combo, I would find myself wanting to put a load in the washer before going to bed, but I would usually stop myself for fear of forgetting it in there the next morning. It’s always a bummer to come home after a long day at work to find a washer full of clothes that need to be rewashed after sitting for almost 24 hours. Im happy to report this is no longer an issue! I can easily throw my load in before bed knowing that I’m going to wake up to the full load complete! The door even automatically opens for me allowing the heat to exit and air out the load. On those mornings that laundry is the last thing on my mind, it’s no longer a biggie! I could mention a myriad more of the incredible features this W/D combo offers, but then I would just sound like a braggart! Lastly, I will add that my husband is pleased with the 20 year warranty. Many companies seem to be shortening their warranty these days, but Samsung actually extended there’s out to the 20 year mark! This is unheard of!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
AI at its best
on May 30, 2025
Posted by: mattnwendi
from Benton
[This review was collected as part of a promotion.] The Samsung AI Laundry All-in-One Washer and Electric Dryer is awesome! I love high tech Samsung Appliances and this laundry all in one is the best. Just put all your clothes in and let AI take over, it will dispense detergent and fabric softener, with AI Opti Wash & Dry it detects how dirty the clothes are and automatically selects the best setting to get the laundry clean. The touch screen is like having another tablet around the house, it can access all settings in one place or you can control everything remotely with the Smarthings app! So far I am loving doing laundry.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
The laundry of the future
on May 30, 2025
Posted by: solnishko8605
from Liberty hill
[This review was collected as part of a promotion.] We've had our old laundry machine and dryer machine over 10 years, while we took really good care of it my husband and I started talking about upgrading it to something more modern now that we have a new home and had a 4th boy 7 months ago. I've always been a fan of Samsung so when I discovered about this Bespoke vented AI Laundry combo machine it quickly became my dream to get one. I finally did it, I got rid of the old 2 machines and replaced it with 1. My laundry room is slowly becoming a dream come true, having this all in one machine allowed me to envision a new laundry room with more space for shelves and baskets and bins haha. As the only woman in the house and the one who stays home with a baby and does laundry for family of 6 (4 boys to be exact) I do a lot of laundry!! However, having a baby my brain sometimes forgets to toss from washer to dryer as I am always occupied with my adorable human being. My husband tends to come home and save the day to toss into the dryer. With this machine, I not only gave him freedom from switching the laundry but also myself. Just toss it in and go about my day. When I am ready laundry is ready and door is open for me to grab the clean clothes or bedding! This has simplified my life so much more. You know what else I really love? It connects to our phone, being a technology guru, I kinda secretly really love this feature! I have tried so many different modes so far from bedding (bulky blankets and bedding sheets), to towels, delicate clothes, small load, AI wash and dry load, normal (with turning off dry mode), to activewear (one can imagine how much activewear is around here hah) to tide pod cold cycle. I also really love the dryer lint is super easy to clean, no more bending to clean on the bottom, it's on top and super easy to clean. In addition, it has reminders on my phone when done as well as every 40 cycles reminds me to clean the machine. There are so many ways to love this machine and use it of course. It's also very quiet and allows my baby to sleep peacefully while the machine is running. Great quality product that should easily last many years to come.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Saves Time, Does the job right, and beautiful
on May 31, 2025
Posted by: SHUANGLI
from BELLAIRE
[This review was collected as part of a promotion.] Both my wife and I share the poor habit of starting a washing cycle and then forgetting about laundry and finding damp clothes that have sat in the washing machine a day or two later. On several occasions, she didn't like how the wet clothes smelled and redid the wash cycle. What a complete waste of water, time, and detergent! So when this became available, it was a no brainer to try it out. Now we can pop in a load at the end of the day before go to bed or when we wake up before going to work and it has made doing laundry so much more seamless and efficient. Although this is my first washer/dryer combo, from the reviews i read with other units, the duration of both cycles was in excess of 5-6hrs. Samsung has figured this out and we were able to run a combo wash in under 2 hours. Of course, on faster more economic modes, the clothes do not become bone dry like on a dedicated dryer unless you increase the settings. I love the customizability that I have to adjust load settings depending on what I'm washing, specifically the difference between normal clothes and washing bedding. This way I can have customized runs for specific things and adjust dry time, or adjust load heaviness. I spent a lot of money on my sheets and I feel that they are being better cared for with this level of customization. I also love the super speed run, as there have been rare instances where I need to wash one particular item and feel bad using a normal wash cycle for it. Now I can customize it to my needs. It is also awesome that you can preload detergent and softener for the machine to administer based on your needs. I think this really allows you to make laundry less of a chore. As trivial as this may sound, I absolutely love building a smart home. It brings joy to me when my Samsung computer monitor or my Samsung TV notifies me while I'm working or watching TV that my laundry load has completed. It is awesome to be able to assess what stage your laundry is in on the smart things app. This unit is also my secondary laundry in my house situated on the third floor next to our gym and our kids rooms. I have a normal separate washer/dryer in our true laundry room, and i find myself coming to this machine instead. The incredible technology that saves us steps/time wasted on chores is worth every penny.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Perfect alternative to traditional washer/dryer
on May 31, 2025
Posted by: abhartlaw
from Bellaire
[This review was collected as part of a promotion.] I was skeptical when my husband bought this combo unit as my experience with previous combo units in rental homes was that they take forever to do a load and the drying was especially terrible. Samsung blew my mind in both these aspects as our combined washer/dryer run only took an hour and a half and came out fully dry. I wish the capacity was larger but this machine is already gigantic so I can appreciate the limitation. I have this on the second floor next to my gym and the kids rooms. I alternate between throwing in gym clothes/towels and the kids laundry and revel in the ability to leave it and forget it, instead of having to come back after the wash cycle to then transfer to a dryer and start the process over. The one stop shop has been an essential luxury to have. I also enjoy having my fully connected home be able to keep me updated on the wash/dry cycles and when Im cooking in the kitchen or watching tv for my other samsung products to be able to notify me when the laundry has completed. What an incredible age of technology we live in! I also like that I can adjust the dry cycle duration as it is quite difficult to fully dry bed sheets/comforters because they always get balled up. The AI component of detecting soil/dryness is in early technology and I expect it to improve with use and time. The auto open door is such a simple yet genius idea to ensure that clothes are able to dry out and no smells develop if I am unable to unload the laundry in a timely manner. Being able to load the detergent in a reservoir for multiple 40+ load uses allows me to keep clutter of laundry detergent bottles hidden and away from the laundry room aesthetic. The new lint removal system is super simple and makes that process even easier without having to hand pick out pieces of lint. I have a normal separate set of laundry washer dryer in the actual laundry room on the first floor that has since become obsolete. Don't hesitate, although its expensive, the technology is worth it and nothing is more important than your time, and this product absolutely saves you more of it to do the things you actually want to do. It also helps that it looks super sleek!
I would recommend this to a friend!
Written by a customer while visiting The Insiders