Customer reviews from Samsung US
Samsung - 5.3 cu ft. Bespoke AI Vented Laundry Combo All-in-One Ultra Capacity Washer and Electric Dryer with AI Home - Ivory
Average customer rating
4.7
(727 Reviews)
Rating breakdown 727 reviews
5 Stars
600
4 Stars
86
3 Stars
17
2 Stars
7
1 Star
17
95%of customers recommend this product.
(
552 out of
579)
Customer Reviews for Samsung - 5.3 cu ft. Bespoke AI Vented Laundry Combo All-in-One Ultra Capacity Washer and Electric Dryer with AI Home - Ivory
Customer Rating
4
Nice machine, easy to use
on May 20, 2025
Posted by: Noellu
from Dallas
[This review was collected as part of a promotion.] This product has its pros and cons. I will start off with the cons the product tho it’s 2 in one it is big and bulky, forget about moving it around. This product is super heavy. It pauses to “cool down” for a while. Clothes dryer needs to be adjusted to “more” to get clothes very dry. The pros of this product it is super quiet when washing and drying. The ultra capacity is nice for busy households. The capacity is great can fit more clothes than previous washer. I love the convenience of the washer/dryer duo saves time for busy on the go people. The lint catcher is very easy to clean has claws that catches lint. Modern looking and stylish. Lots of different options of cycles. The touch screen works very well and accurate. After cycle door opens up on its own. I would recommend this product to others. I love its a two in one so no moving clothes to dryer, saves me time. Clothes smell and feel so clean after wash/dry.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Best household appliance in existence
on May 20, 2025
Posted by: MismagiYiorgos
from Fairfield
[This review was collected as part of a promotion.] When my husband told me that he was trading in our almost 8-year-old washer/dryer combo for an updated version, I hesitated. I didn't understand what was wrong with the current one. I finally accepted the fact that the laundry will take 6 hours to complete...but at least will be clean and dry without requiring interaction.
I was wrong.
This new machine has made life so simple and easy. I never have to put in detergent with each load and measure based on how much is in the washer. I don't have to turn the dial and select different (and what seemed infinite) combinations to make sure that the clothes are dried properly because this new machine uses vented heating. I almost forgot how convenient this traditional heating is!
For what originally seemed like a spontaneous purchase to me, I have come to understand that he was listening to my complaints and had a plan. Our laundry time has been cut in half! I am never going back to the separate washer dryer combination, especially now that it is vented.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Answer to My Prayers
on May 22, 2025
Posted by: jaicen83
from Denver
[This review was collected as part of a promotion.] So lets start out with the elephant in the room, yes this washer/dryer is big and heavy, but how often are you going to be moving it once it is in place. I did have to move it after installation because I had a drip pan underneath it and needed to adjust the legs so that they go up higher. Fun fact this has a cartridge for the detergent and fabric softener, so you have to make sure you have enough room in the bottom front of the unit for the door to open so that you can fill the cartridges.
So onto the fun part for me which is my job with the laundry is to make sure all the clothes are cleaned and then my wife folds them. Well this unit knocks my job out of the park because all I need to do is load/unload and choose the right cycle because this thin does the rest. Sorry dear but I just made my work more efficient. The only thing that could make this machine better would be if it folds it also, sadly we are not to that place.
The major problem that I always had was that I would load laundry and forget about it in the wash for a day, then it would smell weird and I would have to wash it again. with this thing since it washes and dries. All I need to do is take it out and lay the clothes flat.
My wife was concerned with washing bedding and I can tell you that I can fit a blanket and the sheets into a load and I still have half the drum available, so this thing has plenty of room.
the app does a great job of telling you when a load is done. It will even open the door once the drying cycle is complete to let everything breath.
ya this family will not go back to the conventional separate washer and dryer.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Game changer
on May 23, 2025
Posted by: Shopaholic148
[This review was collected as part of a promotion.] This all in one washing machine is a game changer for my family. The size is big enough for my family of 6 and with multiple kids in the family. This is very convenient to set the machine to work at night and I’ll wake up with clean laundry. It is also very quiet to I didn’t even know it was on sleeping in the next room. I definitely would recommend this for friends and family.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Laundry Entertainment Piece
on May 27, 2025
Posted by: Pleu1986
from Redford Charter Twp
[This review was collected as part of a promotion.] I’ve been using the AI Vented Laundry Combo, and it’s honestly a game-changer for my household. One of the best features is that I can wash and dry my laundry in the same unit. I can also control the washer and dryer from my smartphone using the SmartThings app, which is super handy for starting or monitoring a load while I’m catching up on my favorite shows. This machine is a powerhouse! It fits a lot of laundry, which is perfect for my busy family. There are plenty of settings available, so I can always find the right one for whatever I’m washing. Plus, my clothes come out looking great, thanks to its steam wash and advanced AI Bubble technology. The design is sleek, and the large LCD screen makes it easy to use. It definitely turns heads when people see it! I also appreciate the child lock feature, which is a lifesaver with kids around. I’m really impressed with its efficiency, it even has apps for entertainment. I love being able to listen to music while I’m washing and folding laundry. It has ENERGY STAR certification as well, which adds to my peace of mind. With a 20-year warranty, I feel secure in my choice. Overall, it has made doing laundry more enjoyable and much less of a chore!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Time saver and very reliable
on May 27, 2025
Posted by: Troutmanerica
from Greencastle
[This review was collected as part of a promotion.] Bespoke AI Vented Laundry Combo seriously deserves 5 stars. This machine has made doing laundry not just easier but actually enjoyable. What really blew me away is how much faster the whole process is, it washes and dries in nearly half the time compared to my old setup. I used to have to wait around to transfer loads between the washer and dryer, and dry several times but now I can just toss it all in, walk away, and come back to clean, dry clothes.
One minor hiccup I ran into was during the first use… the machine didn’t recognize that detergent had been added. It was a little confusing at first, but turning the unit off and back on quickly resolved the issue. Since then, it’s been running flawlessly with no issues at all.
The smart features are incredibly helpful. The app keeps me in the loop with real-time notifications, so I always know when the cycle has shifted from wash to dry. I love that it alerts me the moment everything is done and automatically opens the door, so I’m not stuck waiting or guessing. It’s the little things like that which make a huge difference.
The design is sleek, the controls are intuitive, and it runs surprisingly quiet it is perfect for apartment living or open-plan homes but is large and heavy so I wouldn’t recommend trying to move it often. I also appreciate the eco-friendly features that doesn’t sacrifice performance.
If you’re looking for a laundry combo that saves time, simplifies your routine, and uses smart technology in a truly helpful way, this is the one. Highly recommended!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Laundry on the fly
on May 28, 2025
Posted by: vmr121212
from Liberty Hill
[This review was collected as part of a promotion.] This Samsung AI washer and dryer combo is a total game changer for our family. Let me start at the beginning: a nice, stylish, well designed machine arrives at my door step and gets set in place in lieu of my 2 other old but reliable machines of 10 plus years. I look at my new laundry space and notice how much more space I just gained by the idea that it's a combo.
To add to the fun, I plug it in and a nice looking digital screen greets me with a well executed step by step instructions guide on how to set up the unit plus features and QR code to install the smart things app to link the machine to the phone appears. As my house has a lot of Samsung Smart devices, this machine quickly found a home here. Connected flawlessly to my network already setup and ready to go via smart things that was well established on my phone.
Once the setup process was completed, the machine has a simple to use interface that allows for selection of variety of features such as AI wash and dry which auto selects pretty much for you the entire wash and dry cycle depending on the item and soil level. Love love love this feature as it simply became my go to feature now. Just set and forget it. Some time later, the clothes are perfectly washed and dry. No mess, and no need to switch over which I must say is something to get used to. Breaking that habit of having to constantly switch over from washer to dryer is a chore that I hated especially while taking care of a house with 4 children (boys).
There are other features such as steam wash, bubble soak, speed cycle, etc. I tried almost all with different variations of clothes, blankets, and towels and the items came out soft, fresh, and fully washed and dried as expected. Some cycles do take a long time however but I tend to do my laundry at night so it doesn't bother me especially when there's no need to swap from washer to dryer.
The bottom of the machine also has 2 containers for detergent, softener, or hybrid where you can alternate 2 different types of detergent. Each configurable to the cycle you select. What else could I possibly want in a washing machine. I love that you fill it up and the machine will select how much it needs and dispense accordingly. The right amount every time and I don't need to pour or add for a new load. It has a sensor of how much is left in each bin and notifies me when low through the touchscreen and the app. Truly remarkable. Also, the lint filter clean out couldn't be easier, slide it out right at a convenient height, slide it, and the lint rolls up. All built in to the filter.
No mess, easy to use and absolutely phenomenal. This machine has changed the way we do laundry forever and has provided us more family time instead of more chore time. Excellent quality product from a brand we already love very much.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Fun Tech for a washer
on May 28, 2025
Posted by: Emak413
from Columbus
[This review was collected as part of a promotion.] So far this thing is great! The technology is amazing. So easy to work with. Fill the detergent, fill the fabric softener, and you are ready to go! The app tells you how much detergent and softener are left. The alerts are easy and let you know when the wash cycle is done, when the dryer is done. Have done multiple loads and each was different. Regular clothes, sheets, towels and so far all have been just as good as any other washer and dryer combo I have had in the past. I also really like this design for the lint trap. So much easier to clean it off than previous versions.
I would recommend this to a friend!
Written by a customer while visiting The Insiders