Customer reviews from Samsung US
Samsung - 5.3 cu ft. Bespoke AI Vented Laundry Combo All-in-One Ultra Capacity Washer and Electric Dryer with AI Home - Ivory
Average customer rating
4.7
(727 Reviews)
Rating breakdown 727 reviews
5 Stars
600
4 Stars
86
3 Stars
17
2 Stars
7
1 Star
17
95%of customers recommend this product.
(
552 out of
579)
Customer Reviews for Samsung - 5.3 cu ft. Bespoke AI Vented Laundry Combo All-in-One Ultra Capacity Washer and Electric Dryer with AI Home - Ivory
Customer Rating
3
Decent
on April 12, 2026
Posted by: Sams Sung
[This review was collected as part of a promotion.] It's storage friendly but hard to clean or at least get back together and doesn't always clean the clothes greatly
Response from Samsung USBy Jeffrey, Samsung, April 16, 2026
Hi Sams Sung,
It’s great to hear you’re loving the storage! Let’s go over the cleaning steps so you can get the most out of your laundry combo.
This unit is designed to gently and effectively care for your clothes. Keeping up with simple routines, like regular care cycles and balanced loading, can help enhance wash results and ensure the appliance continues delivering fresh, reliable performance with every load.
Please see the guide below for cleaning the washer/dryer combo. You can follow the section that best matches what you’re experiencing and use the embedded links for step‑by‑step guidance throughout the process:
https://www.samsung.com/us/support/answer/ANS10003206/
The link below outlines the recommended cycles and settings for your laundry:
https://www.samsung.com/us/support/troubleshoot/TSG10007402/
If you need further assistance, you can connect with us through any of the options below:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: https://m.me/samsungsupport
3. X: https://x.com/messages/compose?recipient%20id=18768513
4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please have reference number 1152377372 ready when you contact us so we can assist you quickly.
We appreciate hearing from you, and Samsung truly values your business.
Jeffrey
Samsung Care
It’s great to hear you’re loving the storage! Let’s go over the cleaning steps so you can get the most out of your laundry combo.
This unit is designed to gently and effectively care for your clothes. Keeping up with simple routines, like regular care cycles and balanced loading, can help enhance wash results and ensure the appliance continues delivering fresh, reliable performance with every load.
Please see the guide below for cleaning the washer/dryer combo. You can follow the section that best matches what you’re experiencing and use the embedded links for step‑by‑step guidance throughout the process:
https://www.samsung.com/us/support/answer/ANS10003206/
The link below outlines the recommended cycles and settings for your laundry:
https://www.samsung.com/us/support/troubleshoot/TSG10007402/
If you need further assistance, you can connect with us through any of the options below:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: https://m.me/samsungsupport
3. X: https://x.com/messages/compose?recipient%20id=18768513
4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please have reference number 1152377372 ready when you contact us so we can assist you quickly.
We appreciate hearing from you, and Samsung truly values your business.
Jeffrey
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
A Mom’s Answered Prayer
on April 28, 2025
Posted by: MsKaraSweet
from Mount Holly
[This review was collected as part of a promotion.] As a mom of 3 and a nurse, laundry can be a hassle. I’m washing clothes almost everyday. And not all loads are the same. And then I got this beauty (The Samsung Bespoke Vented AI Laundry Come) and life is good! I love that it washes and dries all at once. So I can do a load and know when it’s finished I can start folding instead of loading it into another machine. And the App is equally amazing. I can control and get notifications about the loads while physically not being near the Washer-Dryer. And it works for all manner of loads, from kids clothes to comforters, it handles it all quickly and quietly. I think every mom needs this. I am in love.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
A Tech-First Time-Saver
on May 7, 2025
Posted by: lessthanzero26801
from Cleveland
[This review was collected as part of a promotion.] I'll admit I was a bit of a skeptic of all-in-one laundry units. I know some of the early models that came out over a decade ago just seemed like they never washed or dried all that well. I did my homework and read up on the WD90F53AVBUSAA, and one thing that stood out was the fact that it was actually vented. A lot of the ones I looked into before used a heat pump to dry, and it didn't seem very effective. This unit dries as well as a stand alone dryer, and it is extremely quiet to boot. No more buzzing motor sound from my previous dryer. This thing sounds like a normal room fan. The tech side of things is also amazing. I can play videos and music right on the display, which actually resembles a small Samsung tablet. One thing I really love is the detergent/softened reservoir. I can throw my clothes in, set a timer, and my laundry will start and completely finish without me having to think about it. If you have a Samsung TV, it will also give you a pop-up notification that your clothes are done. You can control every function from the Smart Things app as well, which is extremely convenient when you're in a hurry. The onboard AI learns your laundry patterns over time and starts recommending cycles based on your usage history. What else can I say, other than I am no longer skeptical, and actually quite a Samsung all-in-one enthusiast now. Worth every penny!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Game changing
on May 7, 2025
Posted by: yvliang148
from San Francisco
[This review was collected as part of a promotion.] This all in one Washer dryer combo with AI technology is a game changer for my family. We normally wash 3 loads of laundry per week but have to spend all day just doing laundry. With this new combo I can put in my laundry and set it to wash at midnight and I wake up with clean laundry ready and I can put in my second load and run errands and it’s clean. All detergent and softener are set in the machine so I don’t need to reload every time. I definitely love this machine. It saves time and money with putting just the right amount of detergent every load. It saves on water too. I will definitely recommend to everyone friend and family.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
As good as advertised
on May 8, 2025
Posted by: Anonymous
from Parma Heights
[This review was collected as part of a promotion.] We were able to put this through the test. From heavy, dirty to lightly spoiled and it performed beautifully. The clothes smelled good, look great and we're dry entirely. Our most difficult part was finding the right connections to put the machine in between the water and the former drain. After that it was easy street. I have connected the machine to my phone (SmartThings) and know everything that is going on. Great product!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
A True Space Saver Combo Washer/Dryer
on May 13, 2025
Posted by: willdunlap1
from Severna Park
[This review was collected as part of a promotion.] When I decided to try the Samsung WD90F53AVBUSAA Bespoke AI Vented Laundry Combo, I was really drawn to the idea of simplifying my laundry routine. Combining a 5.3 cu. ft. washer and a vented electric dryer into one sleek unit sounded like a dream, and I was intrigued by its smart features like AI OptiWash & Dry and the Flex Auto Dispense System.
What I've loved is the sheer convenience. Being able to start a load and have it wash and dry without me having to move anything is fantastic. The Super Speed cycle has been a lifesaver for smaller loads I need quickly – sometimes done in just over an hour! The capacity is great, easily handling my weekly laundry, and I’ve been impressed with how quietly it operates. Plus, the modern design with that 7-inch AI Home LCD display looks really smart in my laundry space, and I appreciate that it’s a vented dryer, which I generally find more effective.
However, my experience with the drying hasn't been consistently perfect. While many of my clothes come out perfectly dry, I've had a few instances, especially with larger or bulkier items like towels or bedding, where things are still a bit damp and need an extra dry cycle. It feels like the AI's moisture detection doesn't always get it spot on for every load. And while it's not unique to this machine, I've noticed big items like comforters can sometimes get a bit tangled and not dry as evenly as I'd like.
So, what's my verdict? I think the Samsung WD90F53AVBUSAA offers a really compelling taste of laundry convenience. The washing performance is excellent, and for many loads, it’s a true time-saver. If you're tight on space or just love the "set it and forget it" idea, and you're willing to experiment a little with the drying settings to get the best results for all your different loads, I think it could be a great fit. But if you're someone who washes a lot of very bulky items and needs them perfectly bone-dry every single time without any fuss, I'd suggest considering those mixed drying experiences. For me, the overall convenience and smart features generally outweigh the occasional drying hiccup.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Awesome!
on May 14, 2025
Posted by: bobbers789
from Parma Heights
[This review was collected as part of a promotion.] I thought this washer/dryer combo was really neat. Now, I got to try it out for myself. It is really high tech. I use the app that goes with it. There are so many options with this machine to choose from. I love that you can put the laundry detergent and fabric softener in the containers and the machine will let you know when you are low and the app does to. The whole cycle from wash to dry is about 90 minutes or longer. It is a great machine to have. I love it. You can fit a good amount of clothes in it too.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
An Awesome Combo Washer/Dryer
on May 17, 2025
Posted by: ShopperFromMD
from Severna Park
[This review was collected as part of a promotion.] The Samsung WD90F53AVBUSAA Bespoke AI Vented Laundry Combo attracted me because I wanted to streamline my laundry routine. Combining a 5.3 cu. ft. washer and vented electric dryer into one streamlined unit excited me, I found the innovative features of AI OptiWash/Dry and the Flex Auto Dispense System particularly intriguing.
Performance The 5.3 cu. Ft. capacity handles family-sized loads impressively - I regularly wash king-size bedding and multiple towels without issue. For my household of four, it's perfect, though larger families might need to run extra cycles during busy weeks. The EcoBubble technology produces foam that accesses fabric fibers effectively, enabling thorough cleaning with less heat. A 1400 rpm spin speed removes water efficiently.
The Vented Drying Advantage is a game-changer compared to my old condenser dryer. Clothes dry 40% faster and come out less wrinkled. The vented system eliminates the humidity issues I experienced before, and drying times average 90 minutes for full loads versus the 2-3 hours with my previous unit.
Features & Programs The Flex Auto Dispense System has revolutionized my routine - I refill detergent and softener monthly, and the machine automatically doses based on load size. No more measuring or spills! With 14 distinct programs, including Quick Wash (15 minutes), Baby Care, and Outdoor Care, there's a perfect setting for everything.
The AI 7" LCD deserves special mention. It's incredibly intuitive, learning my preferences and suggesting optimal cycles. The touchscreen responds well and clearly displays the remaining time, cycle details, and maintenance reminders. Customizing cycles is straightforward—I've saved three personalized programs for different fabric types.
The usability of Smart Check diagnostics via smartphone app has already saved me a service call. The Air Wash function refreshes suits without water - perfect for my work wardrobe. The wide-opening door and drum light make loading effortless.
Verdict: The WD90F53AVBUSAA perfectly balances capacity, performance, and innovative features. While the 5.3 cu. Ft. capacity might be tight for extensive families, but it's ideal for households up to 4-5 people. The vented drying dramatically improves efficiency over condenser models, and the AI features genuinely simplify laundry day. The price premium is justified by time savings and the exceptional wash/dry quality. If you want a space-saving solution without compromising performance, this is your answ
Performance The 5.3 cu. Ft. capacity handles family-sized loads impressively - I regularly wash king-size bedding and multiple towels without issue. For my household of four, it's perfect, though larger families might need to run extra cycles during busy weeks. The EcoBubble technology produces foam that accesses fabric fibers effectively, enabling thorough cleaning with less heat. A 1400 rpm spin speed removes water efficiently.
The Vented Drying Advantage is a game-changer compared to my old condenser dryer. Clothes dry 40% faster and come out less wrinkled. The vented system eliminates the humidity issues I experienced before, and drying times average 90 minutes for full loads versus the 2-3 hours with my previous unit.
Features & Programs The Flex Auto Dispense System has revolutionized my routine - I refill detergent and softener monthly, and the machine automatically doses based on load size. No more measuring or spills! With 14 distinct programs, including Quick Wash (15 minutes), Baby Care, and Outdoor Care, there's a perfect setting for everything.
The AI 7" LCD deserves special mention. It's incredibly intuitive, learning my preferences and suggesting optimal cycles. The touchscreen responds well and clearly displays the remaining time, cycle details, and maintenance reminders. Customizing cycles is straightforward—I've saved three personalized programs for different fabric types.
The usability of Smart Check diagnostics via smartphone app has already saved me a service call. The Air Wash function refreshes suits without water - perfect for my work wardrobe. The wide-opening door and drum light make loading effortless.
Verdict: The WD90F53AVBUSAA perfectly balances capacity, performance, and innovative features. While the 5.3 cu. Ft. capacity might be tight for extensive families, but it's ideal for households up to 4-5 people. The vented drying dramatically improves efficiency over condenser models, and the AI features genuinely simplify laundry day. The price premium is justified by time savings and the exceptional wash/dry quality. If you want a space-saving solution without compromising performance, this is your answ
I would recommend this to a friend!
Written by a customer while visiting The Insiders