Customer reviews from Samsung US
Samsung - 5.3 cu ft. Bespoke AI Vented Laundry Combo All-in-One Ultra Capacity Washer and Electric Dryer with AI Home - Ivory
Average customer rating
4.7
(727 Reviews)
Rating breakdown 727 reviews
5 Stars
600
4 Stars
86
3 Stars
17
2 Stars
7
1 Star
17
95%of customers recommend this product.
(
552 out of
579)
Customer Reviews for Samsung - 5.3 cu ft. Bespoke AI Vented Laundry Combo All-in-One Ultra Capacity Washer and Electric Dryer with AI Home - Ivory
Customer Rating
5
Great product and space saving
on January 2, 2026
Posted by: Moobama
from Connecticut
[This review was collected as part of a promotion.] The Samsung washer and dryer combo worked excellent and washed and dried as it should. I would recommend this product for anybody looking for space saving and downsizing into one unit that does it all.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Technology and Performance
on January 12, 2026
Posted by: Krager
from Tampa
[This review was collected as part of a promotion.] The only thing that surpasses the beautiful design of this machine is it's functionality. There is a wash cycle to fit almost any need and if it's not there you can go into the app and make your own. I think the only thing I didn't like is the fact that I can't find a way to have these custom cycles for future use.
The capacity is the perfect size for me and I no longer feel like I'm doing laundry all day. Plus now I have twice as much space in my laundry room for things like storage.
The capacity is the perfect size for me and I no longer feel like I'm doing laundry all day. Plus now I have twice as much space in my laundry room for things like storage.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Technology
on January 15, 2026
Posted by: Enlmills
from Claremore,OK
[This review was collected as part of a promotion.] Wonderful technology beautiful design I am yet to experience it's performance and functionality the capacity is enough for my family
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Washer/dryer combo
on January 20, 2026
Posted by: Bknkjr
from Lapel in
[This review was collected as part of a promotion.] Love it ❤️ love that I only have to put the clothes in the washing machine & then when they are done they are all clean!
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Life changing machine
on January 21, 2026
Posted by: Tony
from Las vegas, NV
[This review was collected as part of a promotion.] We are loving the washer/dryer. The technology on it is so impressive. And it is so amazing to not have to unload the washer and move everything to the dryer. Just start it and come back to dry clean clothes. With a large household like we have, its a life changer when it comes to our daily chores.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I Highly Recommend
on January 27, 2026
Posted by: MarkJ
from Pasadena, CA
It's an excellent washer and dryer unit. It does take longer to dry the cloths and it has an odd concept of what it considers dry but its cleaning capability is excellent. The user-interface is great. I would buy it again. What I found that works is when it does not properly dry the cloths, rather than putting it on a dry cycle, you put it on AI wash & dry and turn off the wash. Then when you need it to be touched up, it gets them fully dry. Hopefully they will update the software to get it right the first time.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on February 10, 2026
Posted by: Dougieworks
from Pleasant Garden. North Carolina
[This review was collected as part of a promotion.] I am pleasantly surprised with my new combo washer dryer the technology is amazing and it is so quiet I could see the energy I could see the Energy savings already definitely recommend my friends a particularly like the steam functions on it and the ability to put detergent in a reservoir not have to dump it in every time I use it. Wi-Fi function is very convenient and handy as well
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Size is useless since you can’t utilize it
on February 14, 2026
Posted by: Matt
from Texas
It’s great with clothing and smaller items. The machine can’t handle two or more blankets, shakes itself to death or will set an error and stop.
The auto detergent dispenser is nice but not nice enough for me to overlook the machine not be able to complete a cycle at 70% capacity….
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
2
Response from Samsung USBy Samsung Care, February 16, 2026
Hello Matt,
We understand how frustrating it is when the machine stops mid-cycle or shakes excessively during larger loads. We’re here and willing to help.
For concerns related to strong vibrations or loud shaking, please review:
“Excessive vibrations or makes noise.” (page 91)
If the unit stops during operation, please review:
“Stops.” (page 92)
For any displayed error codes, please review:
“Information codes.” (pages 96–97)
User manual
https://downloadcenter.samsung.com/content/UM/202509/20250926111756839/OID86204_IB_V-PJT_WD8000F-AD_7LCD_EN_2509025.pdf
Should you need further assistance, please get in touch with us so our team can review your situation and provide support.
You may reach us at the following channels:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide this reference number (1152105524), so our team can pull up your information.
Thank you!
^Joshua
We understand how frustrating it is when the machine stops mid-cycle or shakes excessively during larger loads. We’re here and willing to help.
For concerns related to strong vibrations or loud shaking, please review:
“Excessive vibrations or makes noise.” (page 91)
If the unit stops during operation, please review:
“Stops.” (page 92)
For any displayed error codes, please review:
“Information codes.” (pages 96–97)
User manual
https://downloadcenter.samsung.com/content/UM/202509/20250926111756839/OID86204_IB_V-PJT_WD8000F-AD_7LCD_EN_2509025.pdf
Should you need further assistance, please get in touch with us so our team can review your situation and provide support.
You may reach us at the following channels:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide this reference number (1152105524), so our team can pull up your information.
Thank you!
^Joshua
Written by a customer while visiting Samsung US