Customer reviews from Samsung US
Samsung - 5.3 cu ft. Bespoke AI Vented Laundry Combo All-in-One Ultra Capacity Washer and Electric Dryer with AI Home - Ivory
Average customer rating
4.7
(727 Reviews)
Rating breakdown 727 reviews
5 Stars
600
4 Stars
86
3 Stars
17
2 Stars
7
1 Star
17
95%of customers recommend this product.Â
(
552 out of
579)
Customer Reviews for Samsung - 5.3 cu ft. Bespoke AI Vented Laundry Combo All-in-One Ultra Capacity Washer and Electric Dryer with AI Home - Ivory
Customer Rating
5
Great đź‘Ť
on August 10, 2025
Posted by:Â Diony
from Gastonia NC
[This review was collected as part of a promotion.] All Samsung appliances are the best I love my washer and dryer
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easiest units I've ever used, love it
on August 18, 2025
Posted by:Â Big B
from Portland Oregon
[This review was collected as part of a promotion.] Comparison of what I had this is an amazing set, super quiet and quick. Hope to have for many years.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Great manual settings
on August 22, 2025
Posted by:Â Kat6
Lots of options to get clothes really clean. Great delicate cycles.
AI features are beyond terrible. AI never knows the dryer setting. 2 or 3 month learning curve to figure out how to override AI settings by changing things on the app and pushing the display in the correct places and waiting for the delay for settings to change
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
5
Value
4
Response from Samsung USBy Samsung Care, August 25, 2025
Hi Kat,
It sounds like you’ve unlocked some of the best features this machine has to offer—especially when it comes to getting clothes really clean and handling delicates with care. It’s great to hear that you’ve taken the time to get familiar with the AI and settings, and it’s impressive how you've figured out the best ways to customize and take control.
If there's anything we can do to help or if you'd like to discuss your experience further, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1150491901 to help our team pull up your information.
Leo
It sounds like you’ve unlocked some of the best features this machine has to offer—especially when it comes to getting clothes really clean and handling delicates with care. It’s great to hear that you’ve taken the time to get familiar with the AI and settings, and it’s impressive how you've figured out the best ways to customize and take control.
If there's anything we can do to help or if you'd like to discuss your experience further, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1150491901 to help our team pull up your information.
Leo
Written by a customer while visiting Samsung US
Customer Rating
5
great combo washer
on August 22, 2025
Posted by:Â suhr
[This review was collected as part of a promotion.] We have been enjoying our combo washer. We had it installed the other day and have already done eight loads
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Features
on August 29, 2025
Posted by:Â Deka
from Maine
[This review was collected as part of a promotion.] This is my first time trying 2 in 1 washer and dryer and I like it so far, very reliable machine and it runs perfect.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on September 11, 2025
Posted by:Â PYT23
from New York
[This review was collected as part of a promotion.] Amazing, efficient, noiseless pieces of laundry equipment. They also do not take up too much space.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great size
on October 11, 2025
Posted by:Â Kimberly
from Fayetteville, nc
[This review was collected as part of a promotion.] Size is amazing, fits way more than my old washer. Quiet too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent prouduct
on October 31, 2025
Posted by:Â Geoff
[This review was collected as part of a promotion.] Good capacity,nice design,performance and technology.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US