Customer reviews from Samsung US
Samsung - 5.3 cu. ft. Bespoke AI Vented Smart All-In-One Washer/Electric Dryer Combo with AI Home - Ivory
Average customer rating
4.7
(1,083 Reviews)
Rating breakdown 1,083 reviews
5 Stars
886
4 Stars
134
3 Stars
27
2 Stars
11
1 Star
25
95%of customers recommend this product.
(
767 out of
809)
Customer Reviews for Samsung - 5.3 cu. ft. Bespoke AI Vented Smart All-In-One Washer/Electric Dryer Combo with AI Home - Ivory
Customer Rating
5
Amazing stuff
on June 9, 2026
Posted by: Nicole
[This review was collected as part of a promotion.] I love this product so much. I never realize how important it was to have a good washer and dryer until I actually took the time to find these and purchase these seats in their great home investment.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Hard to find repair techs
on June 16, 2026
Posted by: Adhdhdhd
from Oklahoma
[This review was collected as part of a promotion.] Was wonderful while it worked. No one in Oklahoma is apparently able to work on these machines so if something’s goes wrong your just stuck up a creek. A simple issue rendered it useless with no repair options.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
3
Value
1
Response from Samsung USBy Pope, Samsung Care, June 19, 2026
Hello Adhdhdhd,
Glad to hear it worked well for you, though the situation now sounds pretty frustrating.
We understand how limiting that can feel when service options aren’t readily available, and we’d really appreciate the chance to help explore what support may still be available for your unit whenever it’s most convenient for you.
Please keep this reference number for your records: 1152659221. Feel free to reach us through the following channels:
Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us
Facebook Messenger: https://m.me/samsungsupport
X: https://x.com/messages/compose?recipient%20id=18768513
Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG)
Samsung truly values your business.
Pope
Samsung Care
Glad to hear it worked well for you, though the situation now sounds pretty frustrating.
We understand how limiting that can feel when service options aren’t readily available, and we’d really appreciate the chance to help explore what support may still be available for your unit whenever it’s most convenient for you.
Please keep this reference number for your records: 1152659221. Feel free to reach us through the following channels:
Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us
Facebook Messenger: https://m.me/samsungsupport
X: https://x.com/messages/compose?recipient%20id=18768513
Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG)
Samsung truly values your business.
Pope
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
Never going back!
on June 20, 2026
Posted by: JDawg
from Harrisonville, MO
[This review was collected as part of a promotion.] I will never go back to a two machine setup. There’s no more weird smelling clothes because you left them in the washer too long. This machine has been amazing for our family of five with two goldens! It can hold so much laundry and is efficient while doing so.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Washer dryer combo
on June 22, 2026
Posted by: Phadra
[This review was collected as part of a promotion.] It cleans very well, as well as the dryer that matches
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very efficient
on June 25, 2026
Posted by: Mohammad
I couldn't be happier with this washer and dryer combo! The Bespoke AI All-in-One has completely changed my laundry routine. It washes and dries in one machine, so I don't have to move clothes between cycles, which saves a lot of time.
The capacity is excellent and easily handles large loads like bedding and towels. The clothes come out clean, fresh, and surprisingly dry with very little wrinkling. I also love the sleek Dark Steel finish, which gives my laundry room a modern, high-end look.
The capacity is excellent and easily handles large loads like bedding and towels. The clothes come out clean, fresh, and surprisingly dry with very little wrinkling. I also love the sleek Dark Steel finish, which gives my laundry room a modern, high-end look.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice all in one
on June 27, 2026
Posted by: Bossjj98
from Holyoke, MA
Nice washer/dryer combo, was worried about using an all in one but it’s so nice to not have to switch clothes back and forth.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Besspoke Ai all in one washer/dryer
on June 27, 2026
Posted by: Jomo
I recommend this washer to anybody. It is really great and hassle free in regards to changing all your clothes From washer to dryer when you can get the all in one and let do what it’s gotta do.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
110% the BEST!
on June 27, 2026
Posted by: Jaymon
Everything is to notch 100 the best ever! Clothes are so much cleaner than our old machines less static more dry. I would taste this 10 stars if I could!
Written by a customer while visiting Samsung US