Customer reviews from Samsung US
Samsung - 5.3 cu. ft. Bespoke AI Vented Smart All-In-One Washer/Electric Dryer Combo with AI Home - Ivory
Average customer rating
4.7
(1,083 Reviews)
Rating breakdown 1,083 reviews
5 Stars
886
4 Stars
134
3 Stars
27
2 Stars
11
1 Star
25
95%of customers recommend this product.
(
767 out of
809)
Customer Reviews for Samsung - 5.3 cu. ft. Bespoke AI Vented Smart All-In-One Washer/Electric Dryer Combo with AI Home - Ivory
Customer Rating
5
Seamless Performance and Smart Integration
on May 6, 2026
Posted by: Deadpool
from Las Vegas NV
[This review was collected as part of a promotion.] I’ve been using this washer setup for a while now, and it has consistently exceeded my expectations in both performance and convenience.
Reliable Cleaning Power
The WD90F53AVBUS model is a workhorse. It handles everything from delicate fabrics to heavy-duty loads with ease. The cleaning cycles are thorough, and I’ve noticed that my clothes come out looking fresh and well-cared for every single time. It operates quietly, which is a massive plus if your laundry area is near a living space or bedroom.
Smart Tech That Actually Works
The integration with the mobile app is a total game-changer. Being able to check the status of a cycle or ensure the software is fully up to date directly from my phone adds a level of convenience I didn't know I needed. The interface is intuitive, and the "Secured by Knox" feature provides that extra peace of mind regarding the device's connectivity and security.
Efficiency and Design
Beyond the tech, the unit is clearly built with efficiency in mind. It’s energy-conscious without sacrificing power, and the build quality feels premium and durable.
Final Verdict:
If you’re looking for a laundry solution that blends modern smart features with robust, reliable performance, this setup is a fantastic choice. It makes a mundane chore feel significantly more manageable and high-tech.
Reliable Cleaning Power
The WD90F53AVBUS model is a workhorse. It handles everything from delicate fabrics to heavy-duty loads with ease. The cleaning cycles are thorough, and I’ve noticed that my clothes come out looking fresh and well-cared for every single time. It operates quietly, which is a massive plus if your laundry area is near a living space or bedroom.
Smart Tech That Actually Works
The integration with the mobile app is a total game-changer. Being able to check the status of a cycle or ensure the software is fully up to date directly from my phone adds a level of convenience I didn't know I needed. The interface is intuitive, and the "Secured by Knox" feature provides that extra peace of mind regarding the device's connectivity and security.
Efficiency and Design
Beyond the tech, the unit is clearly built with efficiency in mind. It’s energy-conscious without sacrificing power, and the build quality feels premium and durable.
Final Verdict:
If you’re looking for a laundry solution that blends modern smart features with robust, reliable performance, this setup is a fantastic choice. It makes a mundane chore feel significantly more manageable and high-tech.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on May 6, 2026
Posted by: TomS
[This review was collected as part of a promotion.] Very easy to use and does the job well. Saved space in our laundry room so we could add a sink.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great time saver and no more mold in the clothes
on May 9, 2026
Posted by: Rakesh
[This review was collected as part of a promotion.] A Total Game Changer for Laundry Day
I’ve been using the Samsung Bespoke Washer & Dryer Combo for a while now, and it has genuinely transformed how I handle laundry. If you’re tired of the "laundry mental load," this machine is the answer.
The Pros
• The "One and Done" Experience: The biggest win is obviously the all-in-one functionality. Being able to toss a load in and have it come out completely dry without ever having to swap wet, heavy clothes into a separate dryer is a luxury I didn’t know I needed. It saves so much time and effort.
• Space-Saving & Sleek: The Bespoke design is stunning. It looks modern and high-end, and because it’s a single unit, it frees up a ton of space in the laundry room for extra storage or a folding station.
• Exceptional Performance: Across the board, the cleaning power is top-tier. Even on tougher loads, the clothes come out looking and smelling fresh. The AI features are surprisingly smart at sensing the load and adjusting the cycles accordingly.
The Cons
• Mixed Load Dampness: The only minor drawback I’ve noticed is that if you mix very different fabric types—like heavy towels with thin cotton t-shirts—the sensor occasionally finishes the cycle while the heavier items are still lightly damp.
Final Verdict
Despite the occasional need to separate my heaviest items from my lightest ones to ensure a perfect dry, I am completely satisfied. It’s efficient, beautiful, and eliminates the most annoying part of doing laundry. If you're looking to simplify your home routine, this is worth every penny.
I’ve been using the Samsung Bespoke Washer & Dryer Combo for a while now, and it has genuinely transformed how I handle laundry. If you’re tired of the "laundry mental load," this machine is the answer.
The Pros
• The "One and Done" Experience: The biggest win is obviously the all-in-one functionality. Being able to toss a load in and have it come out completely dry without ever having to swap wet, heavy clothes into a separate dryer is a luxury I didn’t know I needed. It saves so much time and effort.
• Space-Saving & Sleek: The Bespoke design is stunning. It looks modern and high-end, and because it’s a single unit, it frees up a ton of space in the laundry room for extra storage or a folding station.
• Exceptional Performance: Across the board, the cleaning power is top-tier. Even on tougher loads, the clothes come out looking and smelling fresh. The AI features are surprisingly smart at sensing the load and adjusting the cycles accordingly.
The Cons
• Mixed Load Dampness: The only minor drawback I’ve noticed is that if you mix very different fabric types—like heavy towels with thin cotton t-shirts—the sensor occasionally finishes the cycle while the heavier items are still lightly damp.
Final Verdict
Despite the occasional need to separate my heaviest items from my lightest ones to ensure a perfect dry, I am completely satisfied. It’s efficient, beautiful, and eliminates the most annoying part of doing laundry. If you're looking to simplify your home routine, this is worth every penny.
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
All in One vented washer / dryer combo
on May 10, 2026
Posted by: Josh
from Tennessee
[This review was collected as part of a promotion.] Does not wash and dry in the timeframe. Have to run additional dry cycle. Vent pipe is only 4’ long and 100% NOT clogged. Also if you want to use a dryer sheet you have to catch it between wash and dry cycle to add the dryer sheet and if you miss getting the dryer sheet out it clogs the drain line. You can set a delay for the dry cylcle to start but if your having to go back to the unit, might as well just have a traditional set. Another downfall with this unit is if it goes down, you lose the washer and dryer. 100% if I had it to do over again, I would’ve got a traditional set.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
1
Response from Samsung USBy Geraldine, Samsung, May 14, 2026
Hi Josh,
It looks like you’ve spent time getting familiar with how your washer dryer combo fits into your routine, and we appreciate you sharing such detailed feedback.
For better drying performance, simple load balancing can help the washer spin more efficiently and support improved drying results. Distributing items evenly in the drum can make a noticeable difference in overall performance, while the Delay Dry option offers flexible timing to help align the cycle with your schedule.
For more detailed guidance, you can refer to the relevant sections in your user manual, including items that are not dry (page 95) and cycle overview (starting on page 59).
User manual:
https://downloadcenter.samsung.com/content/UM/202603/20260331083816418/OID86204_IB_V-PJT_WD8000F-AD_7LCD_EN_CFR_MES_260205.pdf
If you need further assistance, feel free to contact us through any of the support options below:
1. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us
2. X: https://x.com/messages/compose?recipient%20id=18768513
3. Facebook Messenger: https://m.me/samsungsupport
4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Kindly provide this reference number (1152495335) when you reach out so our team can retrieve your information.
We truly value your business.
Geraldine
Samsung Care
It looks like you’ve spent time getting familiar with how your washer dryer combo fits into your routine, and we appreciate you sharing such detailed feedback.
For better drying performance, simple load balancing can help the washer spin more efficiently and support improved drying results. Distributing items evenly in the drum can make a noticeable difference in overall performance, while the Delay Dry option offers flexible timing to help align the cycle with your schedule.
For more detailed guidance, you can refer to the relevant sections in your user manual, including items that are not dry (page 95) and cycle overview (starting on page 59).
User manual:
https://downloadcenter.samsung.com/content/UM/202603/20260331083816418/OID86204_IB_V-PJT_WD8000F-AD_7LCD_EN_CFR_MES_260205.pdf
If you need further assistance, feel free to contact us through any of the support options below:
1. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us
2. X: https://x.com/messages/compose?recipient%20id=18768513
3. Facebook Messenger: https://m.me/samsungsupport
4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Kindly provide this reference number (1152495335) when you reach out so our team can retrieve your information.
We truly value your business.
Geraldine
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
The best
on May 12, 2026
Posted by: Bwise
from Atlanta Georgia
[This review was collected as part of a promotion.] Absolutely love my Samsung Bespoke AI Combo washer dryer. It saves so much space, runs quietly, and the convenience of washing and drying in one machine is a game changer. Clothes come out clean, fresh, and surprisingly dry without having to switch loads. The smart features are easy to use and it looks great too. Definitely worth it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best laundry machine
on May 12, 2026
Posted by: Luvmywasher
[This review was collected as part of a promotion.] Such a good washer I love all the options is has washes all my clothes real good & drys good too also love that it has a department for the laundry soup very handy
Written by a customer while visiting Samsung US
Customer Rating
5
Save Hassle!
on May 15, 2026
Posted by: John
from OK
[This review was collected as part of a promotion.] The combo washer/dryer is great! It saves so much hassle trying to keep track of when the cycles finish. It’s even nice to start a load when leaving to run errands and it’s done when I get back.
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on May 22, 2026
Posted by: Laundry
from Bakersfield
[This review was collected as part of a promotion.] It’s nice. Laundry is always smelling good and dries fast! Holds a lot of laundry
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US