Customer reviews from Samsung US
Samsung - 5.3 cu. ft. Bespoke AI Vented Smart All-In-One Washer/Electric Dryer Combo with AI Home - Ivory
Average customer rating
4.7
(1,081 Reviews)
Rating breakdown 1,081 reviews
5 Stars
885
4 Stars
134
3 Stars
27
2 Stars
11
1 Star
24
95%of customers recommend this product.
(
766 out of
807)
Customer Reviews for Samsung - 5.3 cu. ft. Bespoke AI Vented Smart All-In-One Washer/Electric Dryer Combo with AI Home - Ivory
Customer Rating
5
Great machine
on February 19, 2026
Posted by: Vic Victor
[This review was collected as part of a promotion.] Easy to use machine and very efficient. Washes and dries clothing at a push of one button. I love it
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent machine dry sensors need improvement
on February 20, 2026
Posted by: Austin
from Conshohocken, PA
[This review was collected as part of a promotion.] Overall I r
Overall we really like the all in one combo unit and has worked great for the first few months. Below are some of the highlights
Positives - style / capacity / speed / technology are all great
Negatives - the drying function does not fully dry clothes after each cycle and I have to manually add time to dry. This gets frustrating after each load and therefore gave a 4/5.
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Dry
on February 23, 2026
Posted by: Prindle
The machine doesn’t completely dry even when selecting “more dry”.
Response from Samsung USBy Samsung Care, February 25, 2026
Hello Prindle,
We understand how disappointing it is when items are not drying completely, even when selecting “More Dry.” We’re here and willing to help.
For guidance on drying performance and what to check, please review the section below in your user manual:
Items are not dried. (page 94)
User manual
https://downloadcenter.samsung.com/content/UM/202509/20250926111756839/OID86204_IB_V-PJT_WD8000F-AD_7LCD_EN_2509025.pdf
This section offers tips on load size, cycle selection, airflow, and settings that can affect drying results.
If the issue continues after reviewing those steps, please contact us directly so we can look into your situation and help with the next steps:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide this reference number (1152171182), so our team can pull up your information.
Thank you!
^Joshua
We understand how disappointing it is when items are not drying completely, even when selecting “More Dry.” We’re here and willing to help.
For guidance on drying performance and what to check, please review the section below in your user manual:
Items are not dried. (page 94)
User manual
https://downloadcenter.samsung.com/content/UM/202509/20250926111756839/OID86204_IB_V-PJT_WD8000F-AD_7LCD_EN_2509025.pdf
This section offers tips on load size, cycle selection, airflow, and settings that can affect drying results.
If the issue continues after reviewing those steps, please contact us directly so we can look into your situation and help with the next steps:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide this reference number (1152171182), so our team can pull up your information.
Thank you!
^Joshua
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features!
on February 23, 2026
Posted by: LeeH
from Wylie, TX
[This review was collected as part of a promotion.] Love the features and the efficiency of the machine. I'm very busy and I love that everything is taken care of in one load and I can control it from my phone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Would Recommend
on March 4, 2026
Posted by: Sarah
from Florida
I have a small laundry space and my options were this versus a stacked washer/dryer, and I'm glad I chose this vented all-in-one. The convenience factor can't be understated. So far it is easy to use and clean, and although I am not using all the features, they are easy to explore on the app. For example, I think its cool you can design and save your own cycle settings.
The "set it and forget it" concept is so helpful. I can start a wash before I leave for work and come home to dry, clean clothes. I also like that I can track when it is done on the app, removing the need to check on the machine or set a timer.
I was concerned there might be issues with everything not getting dry - a common issue with all in one - and while it has happened, it is very rare and I think it can be attributed to user error. I would say it happens about as frequently as it did with a separate dryer.
Overall I'm really happy with the purchase and would recommend it.
The "set it and forget it" concept is so helpful. I can start a wash before I leave for work and come home to dry, clean clothes. I also like that I can track when it is done on the app, removing the need to check on the machine or set a timer.
I was concerned there might be issues with everything not getting dry - a common issue with all in one - and while it has happened, it is very rare and I think it can be attributed to user error. I would say it happens about as frequently as it did with a separate dryer.
Overall I'm really happy with the purchase and would recommend it.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One and done
on March 6, 2026
Posted by: Shetwee15
from Connecticut
[This review was collected as part of a promotion.] Life is so much easier when you don’t have to keep take laundry out the washer and toss in the dryer. Easy to clean. So many cycles to choose from to meet any household needs.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The All-in-One Revolution, Finally Vented
on April 9, 2026
Posted by: Luxavo
from Atlanta Georgia
[This review was collected as part of a promotion.] If you are living in a home with a pre-existing dryer vent and you're tired of the "laundry shuffle," this is the most powerful and convenient all-in-one on the market. It’s perfect for busy households that want to start a load in the morning and come home to clean, dry clothes ready for the drawer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Double the Combos, Double the Accomplishments
on April 9, 2026
Posted by: Anonymous
from Bridgeport TX
Just Rigged up 2 of the 240v Vented Combos in our Laundry Room. On the normal cycle with a normal load of clothes we just set it and forget it (x2) and come back at our leisure to retrieve our clothes. All good and dry after about 1.5 hrs. Honey only has one complaint which is how low the front load is to the ground. She basically sits in the floor to process the clothes out of the units. We have not explored all aspects of the machine or dove deep into the Smartthings App yet but so far, We love them. Honey Loves the lint trap too. If you have the room to add the 15" tall pedestal under the unit, It will save your back. So next week we will raise our cabinets and install the pedestals. Also note that I did have to drill a 4" hole in my wall for a second vent and run another 10/2 Romex wire on a 30Amp Breaker to run this secondary unit. The Drum Size in not as big as our Samsung 5.6 cu. ft. setup that we stacked out but 5.3 cu. ft. is not much smaller. No to see if will last over 12 years like our last set.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US