Customer reviews from Samsung US
Samsung - 5.3 cu. ft. Bespoke AI Vented Smart All-In-One Washer/Electric Dryer Combo with AI Home - Ivory
Average customer rating
4.7
(1,080 Reviews)
Rating breakdown 1,080 reviews
5 Stars
884
4 Stars
134
3 Stars
27
2 Stars
11
1 Star
24
95%of customers recommend this product.
(
766 out of
807)
Customer Reviews for Samsung - 5.3 cu. ft. Bespoke AI Vented Smart All-In-One Washer/Electric Dryer Combo with AI Home - Ivory
Customer Rating
5
Great features!
on December 19, 2025
Posted by: Gabby
from Salisbury,NC
[This review was collected as part of a promotion.] My first time buying a samsung washer and dryer overall Very well designed, easy to work with.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Reduce’s mental load!
on December 20, 2025
Posted by: Nanda
[This review was collected as part of a promotion.] So far so great! We love the size and the ease of use. It is so convenient to just put the clothes in and leave it without worrying about having to switch to a dryer. It is also is a lovely looking machine, and the pedestal is such a nice feature to not have to bend to put clothes in or take them out.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Landry made easier
on December 20, 2025
Posted by: CHEY
from Campton NH
[This review was collected as part of a promotion.] We were limited as what we could get small space regular stackable to tall
Small stackable drum was so small
Didn’t want a heat pump or ventless
Found this Samsung that was vented
Love it so far
I can do larger loads all drys nicely
Don’t have to walk up and down stairs which is a plus at our age!
Got the pedestal with large store drawer which makes it so easy to load
Can look at my phone to see what it is doing
It sure makes doing laundry so much easier and love how detergent and softener go in automatically!
So many different cycles to choose from and you can change water temp spin
I
This replaces a 20 year old stackable so it’s a GameChanger!!!!
Small stackable drum was so small
Didn’t want a heat pump or ventless
Found this Samsung that was vented
Love it so far
I can do larger loads all drys nicely
Don’t have to walk up and down stairs which is a plus at our age!
Got the pedestal with large store drawer which makes it so easy to load
Can look at my phone to see what it is doing
It sure makes doing laundry so much easier and love how detergent and softener go in automatically!
So many different cycles to choose from and you can change water temp spin
I
This replaces a 20 year old stackable so it’s a GameChanger!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the technology.
on December 20, 2025
Posted by: Dani
from Alaska
[This review was collected as part of a promotion.] I love the technology and design. Features on it are amazing. Love that you just fill the detergent chamber once for multiple washes. They are a little having though but worth it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
super quiet, massive load size, amazing
on December 20, 2025
Posted by: HXFTX
from Nebraska
[This review was collected as part of a promotion.] Very quiet wash, links up to my samsung home app which makes things super smooth around my house, massive load capacity, completion times for both wash-dry 90mins! And the look is super sleek
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on December 21, 2025
Posted by: Nola Roi
from New Orleans
[This review was collected as part of a promotion.] Don't let all the teck stuff get you sidetracked. It is a very easy unit to use The app lets you keep track of washing and drying. And it lets you know energy and water consumption. My first load came out great. I had some wrinkles in with the three cotton work pants. I put it through the steam cycle and it took the wrinkles out I recommend this unit to anyone who can use a smart phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Not a great design
on December 21, 2025
Posted by: Atg0184
from Belton MO
[This review was collected as part of a promotion.] The design isnt the greatest. I didnt realize until i started hooking it up. First of all the back is a cluster. The water hose connectors are way too close to the power cable and the vent. It would be nice to have options for both the vent and the power cord placement. It would also be nice to be able to switch which way the door opens. I wanted to have the unit to the far right of my laundry room, but the cluster in the back required me to put it to the left of the room. Now the door swings open to the left and makes it super awkward to get clothes into it. The capacity is good. The Performance will have to wait for a few weeks, but for now is okay. The technology is good as samsung usually is.
I would recommend this to a friend!
Features
5
Performance
3
Design
1
Value
1
Response from Samsung USBy Samsung Care, December 24, 2025
Hello,
We appreciate the review of the washer/dryer combo.
If you require further assistance, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Thank you.
-Angelica
We appreciate the review of the washer/dryer combo.
If you require further assistance, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Thank you.
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
5
Get space at home!
on December 22, 2025
Posted by: Lorena
from Charlotte
[This review was collected as part of a promotion.] I was dreaming with this appliance for a couple years. It is an amazing appliance, super quiet and will my kids help me with laundry :). The black color is modern and timeless. It dries the cloths leaving it fresh. I can clean my king size comforter with not issue.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US