Customer reviews from Samsung US
Samsung - 5.3 cu. ft. Bespoke AI Vented Smart All-In-One Washer/Electric Dryer Combo with AI Home - Ivory
Average customer rating
4.7
(1,080 Reviews)
Rating breakdown 1,080 reviews
5 Stars
884
4 Stars
134
3 Stars
27
2 Stars
11
1 Star
24
95%of customers recommend this product.
(
766 out of
807)
Customer Reviews for Samsung - 5.3 cu. ft. Bespoke AI Vented Smart All-In-One Washer/Electric Dryer Combo with AI Home - Ivory
Customer Rating
5
Even an old guy
on November 28, 2025
Posted by: Wash and dry guy
from Northwest Illinois
[This review was collected as part of a promotion.] It’s been a long time since I’ve purchased a washer and dryer but thought I’d try to step up to current standards. This machine is awesome. Washing and drying without transferring clothes saves my wife trips up and down stairs. The technology scared me to start but clear instructions found this 71 year old guy doing the laundry now. I am impressed with Samsung and I’m sure the W/D combo we have will outlast me. Quite smooth and efficient. Well done Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Design and technology
on November 29, 2025
Posted by: Little old lady
[This review was collected as part of a promotion.] Love the space that this unit created. Now I can put a rack in to hang clothes as I pull them out plus more storage. And we all love space.
The design is fantastic. For seniors who have trouble lifting and moving things, this is very much appreciated as we get much older and want to stay in our homes and take care of ourselves.
The design is fantastic. For seniors who have trouble lifting and moving things, this is very much appreciated as we get much older and want to stay in our homes and take care of ourselves.
Written by a customer while visiting Samsung US
Customer Rating
5
Best machine I’ve ever had!
on November 29, 2025
Posted by: DeltaQueen
from Lodi, Ca
[This review was collected as part of a promotion.] I absolutely love this combo! No more having to wash loads multiple times because someone forgets to put the washed load in the dryer! I can literally fill this machine & forget about it until I get a notification on my phone that it’s all done. My son just found all of the apps & has been watching videos on the machine while folding laundry for me which may be the best part of this machine for me! I’ve only had this machine for two days so I still have a lot to learn but so far I’m beyond happy with our purchase. Besides all the fun extras this machine has, it actually washes our clothes so much better than any of my old machines. The laundry feels, looks, & smells so nice! I am beyond happy with my purchase.
I would recommend this to a friend!
Features
5
Performance
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Set it and forget it
on December 2, 2025
Posted by: Jittu
from Great falls, VA
[This review was collected as part of a promotion.] Most owners love the "load and go" lifestyle, but it requires more care than a standard dryer.
The Best Part: The 5.3 cu. ft. capacity is massive. You can wash and dry a King-size comforter in one go without moving wet heavy laundry.
The Reality Check: While small loads dry in ~98 minutes, full loads take 4–5 hours.
The "Damp" Feel: Because it uses a heat pump (no vent), clothes come out feeling slightly cool/humid but flash-dry in seconds.
The Big Warning: It is maintenance heavy. You must clean the lint filter after every load and the heat exchanger every month, or drying performance drops instantly.
Known Defect: Watch out for the tiny magnet in the lint filter; if it falls out (a common issue), the machine won't run.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good
on December 3, 2025
Posted by: David carrizalez
from Dallas tx
[This review was collected as part of a promotion.] Good price and technology is good I find good reviews at all
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung comes through
on December 4, 2025
Posted by: Erock117
from Miami
[This review was collected as part of a promotion.] Very good combo unit. 68 minutes is a bit misleading for wash and dry as normal settings are about 1hour 45 min. Self dispensing is a nice touch and super quiet. The smart things app control is also helpful. Looks great and fits plenty of clothes. Unit is large front to back so make sure you have the space.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost perfect!
on December 6, 2025
Posted by: cgirl144
from Erie pa
[This review was collected as part of a promotion.] Its almost perfect not liking some of the features though.. like door stuck closed issue my laundry is hot ? I dont have time to wait if I need my laundry... Also shipping drum bolt got stuck.. it should come with a cord it doesnt and better installion instructions! It took forever to install 🙄 its also very heavy. Technology is cool though I can watch YouTube from my washer? I didnt expect that.
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Best washer in town
on December 6, 2025
Posted by: Katie92
from Clinton,NC
[This review was collected as part of a promotion.] Amazing I love how it’s connected to technology at your home and you can control it from your phone and it washes my clothes amazingly
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US