Customer reviews from Samsung US
Samsung - 5.3 cu. ft. Bespoke AI Vented Smart All-In-One Washer/Electric Dryer Combo with AI Home - Ivory
Average customer rating
4.7
(1,079 Reviews)
Rating breakdown 1,079 reviews
5 Stars
883
4 Stars
134
3 Stars
27
2 Stars
11
1 Star
24
95%of customers recommend this product.
(
765 out of
806)
Customer Reviews for Samsung - 5.3 cu. ft. Bespoke AI Vented Smart All-In-One Washer/Electric Dryer Combo with AI Home - Ivory
Customer Rating
5
Best washer/dryer!
on June 19, 2026
Posted by: Sholderbaum
We absolutely love our washer/dryer combo and are thinking about getting another!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
50/50
on June 19, 2026
Posted by: Trey
from Inwood wv
It’s definitely really cool but my jeans always come out wrinkled but the biggest problem is getting the 2 year warranty you might as well forget it
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Takiyah
on June 19, 2026
Posted by: Takiyah
Love my machine I always wanted one. Love my app lets me know when my machine is finished
Written by a customer while visiting Samsung US
Customer Rating
5
Great laundry machine
on June 19, 2026
Posted by: Weee
from San Antonio TX
Fantastic machine, super convenient. Don't have to switch laundry over anymore
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on June 19, 2026
Posted by: Nick
[This review was collected as part of a promotion.] Was amazing to use and washed my clothes easly and good
Written by a customer while visiting Samsung US
Customer Rating
1
Wrinkled clothes
on June 19, 2026
Posted by: JoePan
from Killeen, TX
[This review was collected as part of a promotion.] Clothes come out with tons of wrinkles. We have played with the different cycles with no changes to the clothes. Once we pay this off we will be going to front loading washer and dryer.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
3
Value
1
Response from Samsung USBy Jeffrey, Samsung, June 25, 2026
Hi JoePan,
We appreciate you letting us know. It helps us support you better with your laundry.
We’ve shared a guide below with helpful tips that can support better results and help keep your laundry looking neat:
https://www.samsung.com/us/support/troubleshooting/TSG01218323/
If there’s anything more you need, don’t hesitate to reach out. We’re always glad to help.
Jeffrey
Samsung Care
We appreciate you letting us know. It helps us support you better with your laundry.
We’ve shared a guide below with helpful tips that can support better results and help keep your laundry looking neat:
https://www.samsung.com/us/support/troubleshooting/TSG01218323/
If there’s anything more you need, don’t hesitate to reach out. We’re always glad to help.
Jeffrey
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
2
Convenient but also inconvenient
on June 19, 2026
Posted by: Laundry123
from Florida
[This review was collected as part of a promotion.] This machine needs a lot of extra time and attention. The drain clog needs draining often and the hose isn’t long enough and it makes a mess. Also it takes a long time to wash and dry. Normal load. It also wants you to clean the drum often and that takes 2 hours.
Although it’s good to not have to switch to the dryer it’s not worth the money and I don’t think I would buy again.
Although it’s good to not have to switch to the dryer it’s not worth the money and I don’t think I would buy again.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Convenient Product
on June 20, 2026
Posted by: Teddyiam
[This review was collected as part of a promotion.] Convenient product. The wash and dry cycles work very well, but the wrinkle free function isn’t 100% the best as wrinkles still remain on the clothes. Overall though if you are looking for a product for convenience, this is the one.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US