Customer reviews from Samsung US
Samsung - 5.3 cu. ft. Bespoke AI Vented Smart All-In-One Washer/Electric Dryer Combo with AI Home - Ivory
Average customer rating
4.7
(1,079 Reviews)
Rating breakdown 1,079 reviews
5 Stars
883
4 Stars
134
3 Stars
27
2 Stars
11
1 Star
24
95%of customers recommend this product.
(
765 out of
806)
Customer Reviews for Samsung - 5.3 cu. ft. Bespoke AI Vented Smart All-In-One Washer/Electric Dryer Combo with AI Home - Ivory
Customer Rating
5
YOU WONT REGRET IT !
on June 17, 2026
Posted by: Shopper202
from Charlotte, North Carolina
[This review was collected as part of a promotion.] The greatest product I’ve purchased. It more so does all the hard work LOL! Keep up the work samsung
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!
on June 17, 2026
Posted by: RoyJC
from Louisiana
[This review was collected as part of a promotion.] Just used to cycles and it's super efficient, I love the color, automation and all the features I can see from my phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Washer dryer
on June 17, 2026
Posted by: Enzo
[This review was collected as part of a promotion.] The bleach filler needs to be reworked. Hard to fill with a large bottle
Written by a customer while visiting Samsung US
Customer Rating
5
Good machine
on June 17, 2026
Posted by: Muhammad Malik
from Zephyrhills FL
[This review was collected as part of a promotion.] Really good to have thus of machine where yiu dont need to remember that you have fetch your cloths out on time and put those in dryer.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Could be better for the price
on June 17, 2026
Posted by: Ninja88
[This review was collected as part of a promotion.] It cleaned okay but would clean better with an agitator inside of it capacity can hold a little more do not like the waight sensing technology sometimes have to dry two or three times but it is okay efficiently
Response from Samsung USBy Jeffrey, Samsung, June 25, 2026
Hi Ninja88,
Thanks for sharing your experience with us. Your feedback helps us better understand how the laundry combo is performing.
At times, needing multiple cycles can be influenced by the load size or how the weight sensors are reading it. Following the recommended laundry guidelines can help improve drying performance. The guide below walks you through the ideal load setup.
https://www.samsung.com/us/support/answer/ANS10004802/
If you need anything else, feel free to reach out. We’re always happy to help.
Jeffrey
Samsung Care
Thanks for sharing your experience with us. Your feedback helps us better understand how the laundry combo is performing.
At times, needing multiple cycles can be influenced by the load size or how the weight sensors are reading it. Following the recommended laundry guidelines can help improve drying performance. The guide below walks you through the ideal load setup.
https://www.samsung.com/us/support/answer/ANS10004802/
If you need anything else, feel free to reach out. We’re always happy to help.
Jeffrey
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
Easy wash and dry
on June 17, 2026
Posted by: LifeWorthcleaning
[This review was collected as part of a promotion.] The washer has a lot of features that is suitable on your any fabric. It is also detergent efficient so I am saving money on detergent. Also it uses less water so it is good for the environment. I love how discreet it sounds too while washing. The dryer is good too from your softest fabric to your hard bathroom rugs. Overall, a money well spent
Written by a customer while visiting Samsung US
Customer Rating
4
Overall happy
on June 18, 2026
Posted by: Jojo
[This review was collected as part of a promotion.] Heavier loads I have to dry twice, other than that really no complaints. We downsized when our children grew up and I have a very small laundry room. The love it.
Written by a customer while visiting Samsung US
Customer Rating
5
Life Changing
on June 18, 2026
Posted by: Franky
from Philadelphia, PA
[This review was collected as part of a promotion.] I love that bespoke! It saves time one actually completing that full load of laundry. The AI is awesome. Being able to control the everything from my phone. The washes have been cleaner compared to my other washer. It holds a large amount of laundry and is able to handle it all.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US