Customer reviews from Samsung US
Samsung - 5.3 cu. ft. Bespoke AI Vented Smart All-In-One Washer/Electric Dryer Combo with AI Home - Ivory
Average customer rating
4.7
(1,083 Reviews)
Rating breakdown 1,083 reviews
5 Stars
886
4 Stars
134
3 Stars
27
2 Stars
11
1 Star
25
95%of customers recommend this product.
(
767 out of
809)
Customer Reviews for Samsung - 5.3 cu. ft. Bespoke AI Vented Smart All-In-One Washer/Electric Dryer Combo with AI Home - Ivory
Customer Rating
5
Modern technology
on June 7, 2026
Posted by: Ellimac
[This review was collected as part of a promotion.] I decided on the ventless combo from Samsung, after much research. I originally had separate appliances. I wanted to try the combo to free up space in my laundry room. It’s very efficient , I love the prefilled dispensers, The app is handy when I have delicates that I want to air dry. I choose vented since I have a vent, so the hot air can be released outside . Overall I'm happy with my purchase. I ordered the pedestal for storage also .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works great
on June 7, 2026
Posted by: Net331
[This review was collected as part of a promotion.] Capacity is enough for me and my family, cleaning is great, efficient when it comes to electricity use, love the smart integrations and I can automate my Laundry settings and not have to think about it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on June 7, 2026
Posted by: Midnight Cowboy
[This review was collected as part of a promotion.] Nice and efficient washer. Large capacity with outstanding cleaning and drying performance.
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung
on June 7, 2026
Posted by: Washer and dryer
from Mentor, Ohio
[This review was collected as part of a promotion.] Love love love this washer and dryer. My clothes never looked or smelled clean. My washer and dryer was only 2.5 years old. Couldn’t keep up with the extra soiled clothes from my spouse and son’s landscaping jobs. But their clothes are like new.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE OF MY LIFE
on June 8, 2026
Posted by: jaimiedr
from Honolulu, HI
[This review was collected as part of a promotion.] Laundry made simple! We opted for this Samsung combo due to its capacity- larger than other machines available when purchasing. This machine is also equipped with an auto door-open function that I was super excited about. The machine is nice and dry when we pull out our load, keeping it clean and reducing funky smells, and probably aids in wrinkle management (in addition to its wrinkle-prevent setting!) as well. Comes with lots of cycle settings as well as a customizable cycle option for just about any type of load you need to run, dispenses detergent and any other liquids you use for you! Still figuring out my Samsung SmartThings app to increase automation even more. Our model is a vented one and have had no issues with drying whatsoever, which was an issue with a different brand combo we used previously while renting. Seriously love this machine and would absolutely love to add a second unit to our laundry room in the future!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
💕Love💕LoVe💕LOVE💕
on June 8, 2026
Posted by: StephanieRGHB
[This review was collected as part of a promotion.] I cannot stress enough how amazing my new washer is. I absolutely love everything about it. There’s nothing that this washer cannot do. It has awesome performance and the load capacity is remarkable. It’s so efficient and the automation of the washer is A1.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 8, 2026
Posted by: Sammy
[This review was collected as part of a promotion.] Very convenient, as a mother this machine saved me so much time
Written by a customer while visiting Samsung US
Customer Rating
1
Great concept, but works terribly
on June 8, 2026
Posted by: Baldwinflyer
[This review was collected as part of a promotion.] This is easily the worst washing machine/dryer I have ever owned. I can’t wait to replace this.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy Jeffrey, Samsung, June 9, 2026
Hi there,
We hear your honest feedback and understand your overall experience with your Bespoke AI All-in-One Vented Combo.
We’d like to connect with you directly to learn more about your unit and explore available options. Feel free to reach out using any of the contact options below:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: https://m.me/samsungsupport
3. X: https://x.com/messages/compose?recipient%20id=18768513
4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please have reference number 1152607806 ready when you contact us so we can assist you quickly.
Samsung truly values your business.
Jeffrey
Samsung Care
We hear your honest feedback and understand your overall experience with your Bespoke AI All-in-One Vented Combo.
We’d like to connect with you directly to learn more about your unit and explore available options. Feel free to reach out using any of the contact options below:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: https://m.me/samsungsupport
3. X: https://x.com/messages/compose?recipient%20id=18768513
4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please have reference number 1152607806 ready when you contact us so we can assist you quickly.
Samsung truly values your business.
Jeffrey
Samsung Care
Written by a customer while visiting Samsung US