Customer reviews from Samsung US
Samsung - 5.3 cu. ft. Bespoke AI Vented Smart All-In-One Washer/Electric Dryer Combo with AI Home - Ivory
Average customer rating
4.7
(1,083 Reviews)
Rating breakdown 1,083 reviews
5 Stars
886
4 Stars
134
3 Stars
27
2 Stars
11
1 Star
25
95%of customers recommend this product.
(
767 out of
809)
Customer Reviews for Samsung - 5.3 cu. ft. Bespoke AI Vented Smart All-In-One Washer/Electric Dryer Combo with AI Home - Ivory
Customer Rating
5
Great product
on June 1, 2026
Posted by: Brano
[This review was collected as part of a promotion.] Washer and dryer are awesome day work beautifully!
Written by a customer while visiting Samsung US
Customer Rating
5
Looks great and very quiet
on June 1, 2026
Posted by: SamsungGeek
[This review was collected as part of a promotion.] It takes its time to wash clothes properly and they come out of the dryer nice and dry.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and quiet
on June 3, 2026
Posted by: Spiro
from Dallas, Texas
[This review was collected as part of a promotion.] The product is great so far. Good capacity and performance.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Performance
on June 3, 2026
Posted by: Philly
[This review was collected as part of a promotion.] I think the best thing about this product it's just how fast I can sit here and throw my clothes inside of the washer and nothing you know it's done I don't have to wait a long time just for the things that I need done to be done I don't have to wait a long time for my clothes to dry or wash matter fact it's like the moment I put them in there is almost as if
Written by a customer while visiting Samsung US
Customer Rating
5
Great for a busy family
on June 3, 2026
Posted by: Jess
from Texas
[This review was collected as part of a promotion.] Washer cleans well and dries perfectly. Its efficient and such a space saver. I no longer have to worry about moving load after load from washer to dryer. Such a back saver.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very convenient
on June 3, 2026
Posted by: Lykthrnn
[This review was collected as part of a promotion.] Very convenient all in one washer and dryer. We have not had any issue with its drying power. Everything been functioning smoothly after one year of use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent combo washer with practical AI features
on June 3, 2026
Posted by: SamsungAlltheWay
[This review was collected as part of a promotion.] Edcellent machines and with 2 young kids and active lifestyle (sports and biking) we use the laundry every other day, with practical AI features like auto sense and fast wash its a breeze and it adjusts well to the type of garments put in the machine. It can sense the load and adjust the cycle accordingly.
Written by a customer while visiting Samsung US
Customer Rating
1
Do not buy!
on June 4, 2026
Posted by: Kendle
from Coosbay oregon
It worked great for 8 months and even with the warranty they dont cover the cost of a tech coming out to fix it. A sock went through the drying port and water won't flow.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Christian, Samsung, June 4, 2026
Hi Kendle,
Getting steady water flow is essential for keeping your Samsung washer/dryer combo running smoothly, and we understand how important it is for cycles to start and complete as expected.
If water is not flowing properly, it may be related to a blockage or restriction affecting the inlet or internal system. Checking that the water faucets are fully open, hoses are securely connected and not kinked, and inlet filters are clear can help restore normal operation.
You can explore the full guide here:
https://www.samsung.com/us/support/troubleshoot/TSG10007295/
Please keep this reference number for your records: 1152587425. If the steps don’t resolve the issue, please contact Samsung Support using the options below for further assistance.
Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us
Facebook Messenger: https://m.me/samsungsupport
X: https://x.com/messages/compose?recipient%20id=18768513
Samsung Care: 1-800-726-7864 (1-800-SAMSUNG)
Samsung truly values your business.
Christian
Samsung Care
Getting steady water flow is essential for keeping your Samsung washer/dryer combo running smoothly, and we understand how important it is for cycles to start and complete as expected.
If water is not flowing properly, it may be related to a blockage or restriction affecting the inlet or internal system. Checking that the water faucets are fully open, hoses are securely connected and not kinked, and inlet filters are clear can help restore normal operation.
You can explore the full guide here:
https://www.samsung.com/us/support/troubleshoot/TSG10007295/
Please keep this reference number for your records: 1152587425. If the steps don’t resolve the issue, please contact Samsung Support using the options below for further assistance.
Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us
Facebook Messenger: https://m.me/samsungsupport
X: https://x.com/messages/compose?recipient%20id=18768513
Samsung Care: 1-800-726-7864 (1-800-SAMSUNG)
Samsung truly values your business.
Christian
Samsung Care
Written by a customer while visiting Samsung US