Customer reviews from Samsung US
Samsung - 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo All-in-One Ultra Capacity Washer with AI Home - Ivory
Average customer rating
4.7
(127 Reviews)
Rating breakdown 127 reviews
5 Stars
102
4 Stars
15
3 Stars
5
2 Stars
2
1 Star
3
93%of customers recommend this product.
(
64 out of
69)
Customer Reviews for Samsung - 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo All-in-One Ultra Capacity Washer with AI Home - Ivory
Customer Rating
4
Great!
on May 3, 2026
Posted by: NM97
[This review was collected as part of a promotion.] The interface is very neat, comes with a lot of options. Not very big, about the size of a normal washer just taller.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excelente
on May 3, 2026
Posted by: Carlo
[This review was collected as part of a promotion.] Good the Samsung washing machine is so helpful and very good device
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
It’s okay…
on May 4, 2026
Posted by: Laundrylady
from Providence, RI
[This review was collected as part of a promotion.] The product takes long to dry. You’d have to run a complete cycle and add additional time with the “timed dry” feature once the first cycle is completed. It takes about 5 hours for the clothes to be done. The amount of clothes you are able to wash at a time is small as well. It can fit a handful of clothing but the big bulkier items would have to wait to either wash by itself or wash in a smaller load. As this tends to leave some of the clothes really damp. Since it’s an all in one it doesn’t take up much space. This does allow you to put this in apartments, studios, college dorms. The look of the combo is sleek. It does give modern and allows you to see clearly on what you’re selecting for your cycle.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
4
Value
3
Response from Samsung USBy Nicole, Samsung, May 6, 2026
Hello Laundrylady,
Your feedback has a valid point into focus around what someone would reasonably expect from a single‑unit laundry appliance designed to support everyday routines.
Drying performance, load capacity, and overall cycle timing on all‑in‑one units are closely connected, as these appliances are designed to balance fabric care with space‑saving operation, especially in smaller living environments.
This guide covers steps for improving drying performance.
https://www.samsung.com/us/support/troubleshoot/TSG10006774/
This article answers common questions about Samsung all‑in‑one washer dryer combos.
https://www.samsung.com/us/home-appliances/faq/faq-laundry-combo/
If the behavior you’re seeing continues after reviewing the guidance, we can look more closely at your model history, prior service, and available support options.
Please keep this reference number for your records: 1152460246. Feel free to reach us through the following channels:
Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us
Facebook Messenger: https://m.me/samsungsupport
X: https://x.com/messages/compose?recipient%20id=18768513
Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG)
We appreciate hearing from you, and Samsung truly values your business.
Nicole
Samsung Care
Your feedback has a valid point into focus around what someone would reasonably expect from a single‑unit laundry appliance designed to support everyday routines.
Drying performance, load capacity, and overall cycle timing on all‑in‑one units are closely connected, as these appliances are designed to balance fabric care with space‑saving operation, especially in smaller living environments.
This guide covers steps for improving drying performance.
https://www.samsung.com/us/support/troubleshoot/TSG10006774/
This article answers common questions about Samsung all‑in‑one washer dryer combos.
https://www.samsung.com/us/home-appliances/faq/faq-laundry-combo/
If the behavior you’re seeing continues after reviewing the guidance, we can look more closely at your model history, prior service, and available support options.
Please keep this reference number for your records: 1152460246. Feel free to reach us through the following channels:
Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us
Facebook Messenger: https://m.me/samsungsupport
X: https://x.com/messages/compose?recipient%20id=18768513
Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG)
We appreciate hearing from you, and Samsung truly values your business.
Nicole
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Bespoke Ai Laundry Combo
on May 4, 2026
Posted by: Tim4818
from Los Angeles California
[This review was collected as part of a promotion.] The Samsung Ai Laundry Combo is amazing the interface is so intelligent it can automatically sense your load and it cleans your clothes so well it's also cool because you can use your phone to control it and it can take so much item together it looks so cool and fits perfectly both washes and drys absolutely perfect
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful washer dryer combo
on May 4, 2026
Posted by: Jacob
from California
[This review was collected as part of a promotion.] I absolutely love this washer dryer combo no complaints super easy use plus the ai makes everything a breeze
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast machine
on May 5, 2026
Posted by: Ngongong
from Stockton, ca
[This review was collected as part of a promotion.] Great machine, takes 3.5 hours to finish laundry on quickest cycle
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this Machine!
on May 5, 2026
Posted by: Sbrenney
Was a little concerned about purchasing this washer/dryer combo after reading some of the previous reviews. Have to say all my concerns have been dispelled and I am extremely happy with this machine. The goal was saving time by not having to switch over laundry from washer to dryer. This machine has met this goal and more! One review I read complained about the lint filter. I love the lint filter, it's so much more efficient! Sure, it is in layers, but it comes apart easily and catches the finest lint from each load. Takes less than a minute to clean it out. You'll need to do that pretty much every load, but that was already my habit. Totally love all the wash and dry options too! And each option is easy to dial in on the touch screen. I read about previous concerns about the dryer not drying well. There are times that things are slightly damp at the end of the cycle, but the seems to finish pretty quickly as you pull them out or if they're too damp, there is a dry only cycle that you can run and you can choose a setting in the dry cycle for more dry. As to how clean the laundry comes out, it's very clean. Time of each load will depend on the settings that you choose as well as the type of laundry you are doing.
One of the biggest surprises when we received the machine was the size. I've seen combos that were rather small and would not do much laundry at a time. I was very pleased to find that this unit actually did a slightly larger load that the current top load washer that we have.
So far I have been very impressed with this combo unit and am very glad that we bought it! I would not hesitate to recommend this machine to anyone and if needed would purchase one again.
One of the biggest surprises when we received the machine was the size. I've seen combos that were rather small and would not do much laundry at a time. I was very pleased to find that this unit actually did a slightly larger load that the current top load washer that we have.
So far I have been very impressed with this combo unit and am very glad that we bought it! I would not hesitate to recommend this machine to anyone and if needed would purchase one again.
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on May 5, 2026
Posted by: Chris
[This review was collected as part of a promotion.] I love Samsung, is the better option que get in 2026
Written by a customer while visiting Samsung US