Customer reviews from Samsung US
Samsung - 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo All-in-One Ultra Capacity Washer with AI Home - Ivory
Average customer rating
4.7
(550 Reviews)
Rating breakdown 550 reviews
5 Stars
442
4 Stars
69
3 Stars
24
2 Stars
7
1 Star
8
96%of customers recommend this product.
(
302 out of
316)
Customer Reviews for Samsung - 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo All-in-One Ultra Capacity Washer with AI Home - Ivory
Customer Rating
5
Samsung bespoke
on May 2, 2026
Posted by: Tommy
from Walnut Creek
[This review was collected as part of a promotion.] The Samsung Bespoke All-in-One Washer Dryer (ventless) is a standout appliance that makes laundry effortless. The ability to wash and dry in one cycle without transferring clothes is a huge convenience.
Its ventless heat pump design is energy-efficient and perfect for spaces without external venting. Clothes come out clean, dry, and well cared for, though cycles run a bit longer than traditional dryers.
The sleek Bespoke design looks premium, and the smart features are actually useful. It’s quiet, efficient, and ideal for anyone who wants a simple, modern, all-in-one laundry solution.
Its ventless heat pump design is energy-efficient and perfect for spaces without external venting. Clothes come out clean, dry, and well cared for, though cycles run a bit longer than traditional dryers.
The sleek Bespoke design looks premium, and the smart features are actually useful. It’s quiet, efficient, and ideal for anyone who wants a simple, modern, all-in-one laundry solution.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice machine but poor lifespan
on May 2, 2026
Posted by: Swiss
[This review was collected as part of a promotion.] Wore out quickly, already need to replace within 3 years. Other than poor lifespan, it did function well.
Response from Samsung USBy Nicole, Samsung, May 6, 2026
Hello Swiss,
Your feedback emphasizes how important long-term reliability and consistent performance are when choosing an all‑in‑one appliance for everyday use.
It can be surprising when a product performs as expected in daily operation yet reaches the point of replacement sooner than anticipated, especially given the role these appliances play over years of regular cycles.
If you ever need to reach out to Samsung, please include this reference number: 1152459899.
We appreciate hearing from you, and Samsung truly values your business.
Nicole
Samsung Care
Your feedback emphasizes how important long-term reliability and consistent performance are when choosing an all‑in‑one appliance for everyday use.
It can be surprising when a product performs as expected in daily operation yet reaches the point of replacement sooner than anticipated, especially given the role these appliances play over years of regular cycles.
If you ever need to reach out to Samsung, please include this reference number: 1152459899.
We appreciate hearing from you, and Samsung truly values your business.
Nicole
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
Works harder than me!
on May 1, 2026
Posted by: Aubiewankenobi
from Hinesville Georgia
[This review was collected as part of a promotion.] I’m a single momma that works two jobs and this seriously the best thing I have ever bought!!! I never been so happy with a purchase before! Very efficient!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Get You One Asap
on May 1, 2026
Posted by: Oshi23
from Shreveport
[This review was collected as part of a promotion.] I love it the capacity and efficiency of the product is amazing. The automation as well being able to get clean and dry clothes at the press of a button with no hassle.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung All In One
on May 1, 2026
Posted by: Combod
[This review was collected as part of a promotion.] amazing machine, great capacity and and i love the automation features. it’s super compact and efficient with a great interface.
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on May 1, 2026
Posted by: Madhu
[This review was collected as part of a promotion.] Awesome love it We really love it this is awesome Thank youIt's a great capacity
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Saves time and effort
on May 1, 2026
Posted by: Anonymous
from Greenville North carolina
[This review was collected as part of a promotion.] Overall this combo machine has been a lifesaver for me! I always forgot to flip laundry and now it is not an issue. It holds large loads of laundry though I find small to medium seems to run better. It is super easy to work and use and the system is dummy proof. It takes up very little space leaving lots of room in the laundry room no matter the space you have. The only downfall I will say is the lint compartment. Lint can get stuck in the back left corner and there’s no way to get it out even with the vacuum sometimes it’s just stuck back there.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product!
on May 1, 2026
Posted by: Chin
from San Antonio, Tx
[This review was collected as part of a promotion.] Works 100% of the time. Holds good amount of laundry. Fits in laundry room perfectly. Easy to use buttons. Automatically does what it needs to.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US