Customer reviews from Samsung US
Samsung - 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo All-in-One Ultra Capacity Washer with AI Home - Ivory
Average customer rating
4.7
(871 Reviews)
Rating breakdown 871 reviews
5 Stars
694
4 Stars
108
3 Stars
46
2 Stars
8
1 Star
15
96%of customers recommend this product.
(
489 out of
511)
Customer Reviews for Samsung - 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo All-in-One Ultra Capacity Washer with AI Home - Ivory
Customer Rating
5
Noise control
on June 23, 2026
Posted by: Alijon
from Brookshire, texas
[This review was collected as part of a promotion.] I love that it is quiet, not too noisy as the other machines. The dryer cycle actually does not heat up the house as the vented dryers do. Doing laundry with the bespoke all in one has really made me happy.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good to have
on June 23, 2026
Posted by: Peterepeat
[This review was collected as part of a promotion.] The Samsung Bespoke AI All-in-One Ventless Laundry Combo is an absolute game-changer, and I highly recommend it to anyone looking to upgrade their home.
The standout feature is the incredible convenience of a single unit that washes and dries in one go. Not needing to transfer heavy, wet clothes midway through makes doing laundry completely effortless and fits perfectly into a busy schedule.
The 7" LCD AI Home display is sleek and exceptionally easy to use, intuitively learning your preferences over time. With a massive 5.3 cu. ft. capacity and AI OptiWash™ and Dry technology, it automatically detects fabric types and soil levels to deliver an optimized clean.
Furthermore, its smart connectivity allows you to seamlessly pair it with a smart switch or integrate it into automated home routines. If you want to save space, time, and energy with a brilliant, hands-off appliance, this combo is worth every penny!
The standout feature is the incredible convenience of a single unit that washes and dries in one go. Not needing to transfer heavy, wet clothes midway through makes doing laundry completely effortless and fits perfectly into a busy schedule.
The 7" LCD AI Home display is sleek and exceptionally easy to use, intuitively learning your preferences over time. With a massive 5.3 cu. ft. capacity and AI OptiWash™ and Dry technology, it automatically detects fabric types and soil levels to deliver an optimized clean.
Furthermore, its smart connectivity allows you to seamlessly pair it with a smart switch or integrate it into automated home routines. If you want to save space, time, and energy with a brilliant, hands-off appliance, this combo is worth every penny!
Written by a customer while visiting Samsung US
Customer Rating
4
Wrinkles
on June 23, 2026
Posted by: Katina B
[This review was collected as part of a promotion.] this is a great product the only downfall of it is the closed tend to be really the only downfall of it is the clothes tend to be really wrinkled . if we could work on that this would be an awesome product
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best of all
on June 23, 2026
Posted by: camary22
[This review was collected as part of a promotion.] Best of the washer machine. I would recommend it to all the customers.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Really wanted to love this
on June 23, 2026
Posted by: ShawnG
[This review was collected as part of a promotion.] Cleans clothes well just takes such a long time to complete some loads can take up to 8 hours
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
2
Value
3
Response from Samsung USBy Khristine, Samsung, August 26, 2026
What matters most is having clothes ready when you need them, ShawnG. We'd like to help by sharing a few helpful tips to get the most out of your combo.
The guide below covers wash and dry cycle options, feature settings, and recommendations:
https://www.samsung.com/us/support/answer/ANS10000976/
Thank you for choosing Samsung to help care for your laundry.
Khristine
Samsung Care
The guide below covers wash and dry cycle options, feature settings, and recommendations:
https://www.samsung.com/us/support/answer/ANS10000976/
Thank you for choosing Samsung to help care for your laundry.
Khristine
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
Time Saver!
on June 23, 2026
Posted by: Busybee7
[This review was collected as part of a promotion.] I've been using the Samsung Bespoke AI All-in-One Combo for a few weeks and honestly love the convenience. Being able to throw in a load and have it wash and dry without moving clothes between machines has been a huge time saver.
The AI settings seem to do a great job, clothes come out clean, and the ventless design made installation easy. Drying can take a little longer than a traditional dryer on larger loads, but for me the convenience more than makes up for it.
Overall, it's a great option if you want to simplify laundry and save space.
The AI settings seem to do a great job, clothes come out clean, and the ventless design made installation easy. Drying can take a little longer than a traditional dryer on larger loads, but for me the convenience more than makes up for it.
Overall, it's a great option if you want to simplify laundry and save space.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Highly recommended the washer dryer combo
on June 22, 2026
Posted by: Rons
[This review was collected as part of a promotion.] Best washer dryer combo that we have ever had. It is easy to use. Their clothes come out fresh and clean all the time. It does very good at keeping, wrinkled out and have a large capacity with minimal vibrations and very handy cycles. Does a very good job of drying.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome machine!
on June 22, 2026
Posted by: Vacayfun
from South Carolina
[This review was collected as part of a promotion.] I love this machine. It functions perfectly and is super easy to use. I’ll never go back to the old models again.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US