Customer reviews from Samsung US
Samsung - 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo All-in-One Ultra Capacity Washer with AI Home - Ivory
Average customer rating
4.7
(550 Reviews)
Rating breakdown 550 reviews
5 Stars
442
4 Stars
69
3 Stars
24
2 Stars
7
1 Star
8
96%of customers recommend this product.
(
302 out of
316)
Customer Reviews for Samsung - 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo All-in-One Ultra Capacity Washer with AI Home - Ivory
Customer Rating
3
Good
on May 9, 2026
Posted by: Bmoney
from 4326 W Bethany Dr
[This review was collected as part of a promotion.] Works well and I'm glad I bought it for the most part.
I would recommend this to a friend!
Features
4
Performance
3
Design
3
Value
3
Response from Samsung USBy Geraldine, Samsung, May 14, 2026
Hi Bmoney,
It’s great to know that your Samsung All-in-One Combo has been working well overall and that you’re satisfied with your decision.
Feedback on how it performs in daily use helps us make meaningful improvements moving forward.
If you reach out to us in the future, please include reference number 1152493312 so our team can easily locate your information.
We truly value your business.
Geraldine
Samsung Care
It’s great to know that your Samsung All-in-One Combo has been working well overall and that you’re satisfied with your decision.
Feedback on how it performs in daily use helps us make meaningful improvements moving forward.
If you reach out to us in the future, please include reference number 1152493312 so our team can easily locate your information.
We truly value your business.
Geraldine
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
Best convenience
on May 8, 2026
Posted by: DavetheRave
[This review was collected as part of a promotion.] Beautiful machine. I love the convenience of being able to set it and forget it. It's all done.
Written by a customer while visiting Samsung US
Customer Rating
4
Convenient machine but long cycle times.
on May 8, 2026
Posted by: JJTP
[This review was collected as part of a promotion.] Over all very happy with the machine, it is nice to just throw everything in and it comes out washed and dried no need to switch loads. I would not recommend this to a family though, because the cycle time is very long. As a single person though who only had a load or two of laundry to do a week, the long cycle time does not bother me unless I’m washing my comforter which takes around 4 hours total, but any household with more then two people, you would never get caught up on your laundry at the pace this machine goes.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love our Bespoke washer/dryer combo
on May 7, 2026
Posted by: Jess
from Griffin, Ga
[This review was collected as part of a promotion.] Bought our bespoke combo 2 years ago and it still works perfectly!! Love the luxury of not having to change from the washing machine to the dryer. It does it all!! Would definitely recommend it to anyone!! Spacious inside drum for decent size loads!! Doesn’t take up to much space in our laundry room leaving room to move around effortlessly!! Love that it automatically goes from washer to dryer without having to worry about it!! Love that laundry detergent and the fabric softener are automatically dispensed as well!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Machine
on May 7, 2026
Posted by: Mr jones 82
from Terre haute indiana
[This review was collected as part of a promotion.] I love it it works great Dryes my clothes all the way I can feel a good size load in it I love the way it fits in the space I have for it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on May 7, 2026
Posted by: Sillysylvi1
[This review was collected as part of a promotion.] Our machine might be one of the best ones we’ve used so far . It washes well, it fits a large load .
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Product
on May 7, 2026
Posted by: C De Toba
from San Diego
[This review was collected as part of a promotion.] Excellent product! The Samsung Bespoke offers great capacity, impressive energy efficiency, and a sleek modern design. It runs quietly, keeps everything organized, and looks beautiful in the kitchen. Very happy with the performance and quality.”
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on May 6, 2026
Posted by: Loves2Shop
[This review was collected as part of a promotion.] Having this combo has made it so convenient doing laundry. My clothes come out cleaner and I love all the different settings it has.
Written by a customer while visiting Samsung US