Customer reviews from Samsung US
Samsung - 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo All-in-One Ultra Capacity Washer with AI Home - Ivory
Average customer rating
4.7
(867 Reviews)
Rating breakdown 867 reviews
5 Stars
690
4 Stars
108
3 Stars
46
2 Stars
8
1 Star
15
96%of customers recommend this product.
(
486 out of
508)
Customer Reviews for Samsung - 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo All-in-One Ultra Capacity Washer with AI Home - Ivory
Customer Rating
5
Great features
on September 15, 2026
Posted by: Vijay
Product is awesome with good vibration and drying capacity is great with precise heat and timing. Enjoying the new product
Written by a customer while visiting Samsung US
Customer Rating
4
Nice combo
on September 15, 2026
Posted by: Cunderwood
from Griffin
[This review was collected as part of a promotion.] So far we’ve had 179 cycles in almost a year and no issues. Except for hair build up and a couple leaks because of hair
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great dryer
on September 15, 2026
Posted by: Dylan
from Alabama
[This review was collected as part of a promotion.] So, I got this Samsung dryer a while back, and honestly, it's just kind of there doing its thing. You throw your damp clothes in, hit a bunch of buttons that light up with fancy symbols, and hope for the best. Sometimes everything comes out warm and dry on the first try, but other times you're tossing it all back in for round two because a hoodie sleeve is still mysteriously damp. The beep it makes when it's done is pretty catchy, though it definitely likes to sing its little song way before you're actually ready to fold anything. It looks sleek and modern in the laundry room, matching the whole aesthetic, and it hasn't completely broken down on me, which is a massive plus. At the end of the day, it's a giant metal box that gets hot and spins around, and honestly, it does that job well enough that I can't really complain too much.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Life saving appliance
on September 15, 2026
Posted by: Miss T
from Brooklyn, NY
[This review was collected as part of a promotion.] This combo has literally saved my life!
Pros:
The drum capacity is large enough for a king sized comforter, which makes life easier.
There is a cycle for everything you might want to wash. I love the options to add extra dry time or pause in between washing and drying to add dryer sheets. The washer is relatively quiet and there is no major movementor vibration. The machine weighs a few hundred pounds.
I have not experienced any condensation or moisture on the outside of the unit while in use.
I love that I can put in dry dirty clothes and come back to dry clean clothes.
The detergent dispenser also makes my detergent and fabric softener last much longer due to load sensing.
The drum capacity is large enough for a king sized comforter, which makes life easier.
There is a cycle for everything you might want to wash. I love the options to add extra dry time or pause in between washing and drying to add dryer sheets. The washer is relatively quiet and there is no major movementor vibration. The machine weighs a few hundred pounds.
I have not experienced any condensation or moisture on the outside of the unit while in use.
I love that I can put in dry dirty clothes and come back to dry clean clothes.
The detergent dispenser also makes my detergent and fabric softener last much longer due to load sensing.
Cons: One of the new updates removed the shortcut for the drum light. It was very useful having it on the main screen to use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Sleeek design
on September 15, 2026
Posted by: Lovetech
from Silver spring MD
[This review was collected as part of a promotion.] I love the sleek design and how easy it is to use. I do wish the cycle time were a little shorter, but overall, it gets the job done well. I also wish it were lighter and came with wheels, which would make it much easier to move around.
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Washer Dryer
on September 15, 2026
Posted by: Sudip
The combo is great because, 1. it takes way less space 2. No vent required 3. Great service 4. Quality wash.
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect fit
on September 15, 2026
Posted by: DilJ
from Cumming, Ga
[This review was collected as part of a promotion.] Perfect fit for my space. No need for me to forgetting cloths in washer and running cycle multiple times.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good washer/semi slow dryer
on September 15, 2026
Posted by: BahBah
from Coatesville
[This review was collected as part of a promotion.] Takes too long drying but if you are patient then it’s one of the best combos I’ve ever bought, still learning if it’s pet friendly
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US