Customer reviews from Samsung US
Samsung - 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo All-in-One Ultra Capacity Washer with AI Home - Ivory
Average customer rating
4.7
(873 Reviews)
Rating breakdown 873 reviews
5 Stars
695
4 Stars
109
3 Stars
46
2 Stars
8
1 Star
15
96%of customers recommend this product.
(
489 out of
511)
Customer Reviews for Samsung - 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo All-in-One Ultra Capacity Washer with AI Home - Ivory
Customer Rating
5
Amazing new Samsung tool!
on July 1, 2026
Posted by: BillM27
from Monroe, Georgia
[This review was collected as part of a promotion.] It’s basically a set-it-and-forget-it machine that washes and dries your clothes in a single drum using a standard wall plug. It uses built-in smarts to automatically figure out the right amount of detergent and cycle times, and the door even pops open at the end so your laundry never gets that musty smell.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung the best
on July 1, 2026
Posted by: Kp2026
from USA
[This review was collected as part of a promotion.] Great product and value for money....love to have samsung products and above is one of them
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing!
on June 30, 2026
Posted by: Noah
[This review was collected as part of a promotion.] This new machine was really a quality of life change, its capacity is impressing and its drying skills gets rid of any wrinkles and the cycles it has are good! Nonetheless Vibration was fine aswell!
Written by a customer while visiting Samsung US
Customer Rating
5
Cool machine
on June 30, 2026
Posted by: Stealthenight
from Haines City, Florida
[This review was collected as part of a promotion.] Great machine that gets clothes clean. It hasn’t let us down so far and I can appreciate that considering how much of an investment it was
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic product
on June 30, 2026
Posted by: Marwan
from San Antonio
[This review was collected as part of a promotion.] I’ve been very happy with this Samsung dryer. It dries clothes quickly and evenly, even with large loads, and it’s much quieter than my previous dryer. The different drying cycles are easy to use and do a great job protecting delicate fabrics while still handling heavy towels and bedding. The lint filter is simple to clean, and the overall build quality feels solid. It’s efficient, reliable, and has made laundry much more convenient. I would definitely recommend this Samsung dryer to anyone looking for a dependable, high-performing appliance.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features! Saves times
on June 30, 2026
Posted by: Loves technology
from Atlanta, GA
[This review was collected as part of a promotion.] I love it! Very convenient especially when you have kids. The best part is you can Throw in your laundry and it comes out dry.
Features
5
Performance
4
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Like the smar
on June 30, 2026
Posted by: Cholo
from Salt lake city utah
[This review was collected as part of a promotion.] I like the self clean and also I think the dryer could use the smart thing setting but other then that it runs good
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Drain pump issue
on June 29, 2026
Posted by: Brooklyn
from Minnesota
[This review was collected as part of a promotion.] It’s been a year and having a problem with the drain pump
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
2
Response from Samsung USBy Glaiza, Samsung, July 13, 2026
Hi Brooklyn,
Your experience with your washer matters to us, and we appreciate you taking the time to share it. Let's help you with this.
To help address the drainage issue you're experiencing, we've linked the guide below, which provides troubleshooting steps that may help identify the cause of the problem:
https://www.samsung.com/us/support/troubleshoot/TSG10007110/
If you need further assistance, don’t hesitate to reach out.
Glaiza
Samsung Care
Your experience with your washer matters to us, and we appreciate you taking the time to share it. Let's help you with this.
To help address the drainage issue you're experiencing, we've linked the guide below, which provides troubleshooting steps that may help identify the cause of the problem:
https://www.samsung.com/us/support/troubleshoot/TSG10007110/
If you need further assistance, don’t hesitate to reach out.
Glaiza
Samsung Care
Written by a customer while visiting Samsung US