Customer reviews from Samsung US
Samsung - 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo All-in-One Ultra Capacity Washer with AI Home - Ivory
Average customer rating
4.7
(873 Reviews)
Rating breakdown 873 reviews
5 Stars
695
4 Stars
109
3 Stars
46
2 Stars
8
1 Star
15
96%of customers recommend this product.
(
489 out of
511)
Customer Reviews for Samsung - 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo All-in-One Ultra Capacity Washer with AI Home - Ivory
Customer Rating
5
Perfect for a busy family
on July 9, 2026
Posted by: Mimg
from Sacramento
[This review was collected as part of a promotion.] For a big family and a mother that works and busy schedule this combo washer and dryer has saved my life
Don’t have to worry of putting it to dry and all the cycles available is amazing it even has to prevent wrinkles
Don’t have to worry of putting it to dry and all the cycles available is amazing it even has to prevent wrinkles
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Grat futures
on July 9, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Grat machines. Love them. They work wonderfully and im very happy with the results
Written by a customer while visiting Samsung US
Customer Rating
5
Durable and Trustworthy
on July 9, 2026
Posted by: SamsungRider123
[This review was collected as part of a promotion.] Excellent product, very quiet and durable. Highly recommended
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Love it
on July 9, 2026
Posted by: ALA56
[This review was collected as part of a promotion.] Love it, it does have issues with small item like socks getting in the vent and blocking water flow.
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing features
on July 9, 2026
Posted by: coral
from Fl
[This review was collected as part of a promotion.] Amazing product no issue with it at all so far I had it for a year I love it! It gets all my wrinkles out it dries my clothes fast no vibration or noise I can fill it over capacity and still no issue and the cycles endless options
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best
on July 7, 2026
Posted by: Clau Arambula
from Yuba City, California
[This review was collected as part of a promotion.] The best, it saves a lot of water and detergent, I like the functions it has and the way it takes care of the clothes
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great because it does wash and dry at the same tim
on July 7, 2026
Posted by: Vell
from Milwaukee Wisconsin
[This review was collected as part of a promotion.] Product is average at best!!!! Loads take to long and after like every 5 washes everything needs to be cleaned and drained!!! Can’t power on washer with app !!!
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
2
Response from Samsung USBy Jeffrey, Samsung, July 31, 2026
Hi Vell, we hear your feedback about your laundry combo, and we'd like to take a closer look at your unit so we can better assist you.
When you're ready, feel free to connect with us through any of the contact options below using the reference number 1152890250 to quickly pull up your information.
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: https://m.me/samsungsupport
3. X: https://x.com/messages/compose?recipient%20id=18768513
4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
We look forward to assisting you.
Jeffrey
Samsung Care
When you're ready, feel free to connect with us through any of the contact options below using the reference number 1152890250 to quickly pull up your information.
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: https://m.me/samsungsupport
3. X: https://x.com/messages/compose?recipient%20id=18768513
4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
We look forward to assisting you.
Jeffrey
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features so cool and fun lol
on July 7, 2026
Posted by: Zack
from Las Vegas Nevada
[This review was collected as part of a promotion.] It dries and washes insanely well. Pricey but I think it's worth worth the money.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US