Customer reviews from Samsung US
Samsung - 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo All-in-One Ultra Capacity Washer with AI Home - Ivory
Average customer rating
4.7
(554 Reviews)
Rating breakdown 554 reviews
5 Stars
446
4 Stars
69
3 Stars
24
2 Stars
7
1 Star
8
96%of customers recommend this product.
(
305 out of
319)
Customer Reviews for Samsung - 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo All-in-One Ultra Capacity Washer with AI Home - Ivory
Customer Rating
3
Great
on May 29, 2026
Posted by: Lucky
[This review was collected as part of a promotion.] Works goood
It has ni issues
It doesnt need to be fixed
It has ni issues
It doesnt need to be fixed
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Response from Samsung USBy Jeffrey, Samsung, June 1, 2026
Hi Lucky,
We’re glad to hear your Bespoke AI All‑in‑One Ventless Combo is running smoothly and meeting your expectations. It’s great when a unit works well right out of the box.
Please keep this reference number for your records: 1152568118.
Thank you for choosing Samsung.
Jeffrey
Samsung Care
We’re glad to hear your Bespoke AI All‑in‑One Ventless Combo is running smoothly and meeting your expectations. It’s great when a unit works well right out of the box.
Please keep this reference number for your records: 1152568118.
Thank you for choosing Samsung.
Jeffrey
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!
on May 29, 2026
Posted by: Solveforx
from Greenville, SC
[This review was collected as part of a promotion.] Absolutely love my washing machine! I don’t have to worry about remembering to switch loads. A load of laundry takes about two hours to finish. And it reminds me to clean the lint trap before running. I’ve had it for about six months. I’m so glad I got this!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Bottom Line
on May 29, 2026
Posted by: Koki007
from New jerse
[This review was collected as part of a promotion.] It looks stunning, saves a ton of space, and genuinely buys you your time back. It is a premium investment, but if you want the absolute future of clothing care, this is it. 10/10 highly recommended!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Washer
on May 29, 2026
Posted by: Liss
from California
[This review was collected as part of a promotion.] I am extremely satisfied with my Samsung All-in-One Washer and Dryer. It has significantly improved my laundry routine. The convenience of washing and drying clothes in a single machine provides substantial time savings, and I no longer need to transfer loads between separate appliances.
The machine operates quietly and efficiently while delivering excellent cleaning and drying performance for a wide range of items, from everyday clothing to bedding. Although I was initially uncertain about an all-in-one unit, it has surpassed my expectations. My clothes consistently come out fresh, clean, and ready to be stored.
The smart features are an additional advantage, allowing me to monitor cycles and manage laundry remotely through my phone. The design is sleek and modern, complementing the appearance of my laundry area.
For anyone considering an all-in-one washer and dryer, I highly recommend the Samsung model. It has made laundry considerably more convenient and efficient, and I am very pleased with my purchase.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great machine
on May 29, 2026
Posted by: KMMM
from Ashburn, VA
[This review was collected as part of a promotion.] This is wonderful machine with all the great features. Samsung service and features makes it unique.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Smart heat pump washer
on May 29, 2026
Posted by: Abe M
from Westchester NY
[This review was collected as part of a promotion.] Great washer and dryer combo. So it take a long time for normal wash. But small wash setting usually can do a small/medium load fast. And even then, the ai will adjust the time to think how long the load will take. The only issue, if you have pets or lots of things that gives out lint. You will need to clear the trap behind the detergent dispenser often. And it does save on detergent and softener. Cloths do come smelling good.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Would buy again!
on May 28, 2026
Posted by: WECM
[This review was collected as part of a promotion.] 10/10 would buy again! Large capacity, quick dry, super efficient!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Set it and forget it
on May 28, 2026
Posted by: Bougiewife
from New Bern nc
[This review was collected as part of a promotion.] We love our all-in-one washer, dryer ventless. It is giving me so much extra room in my laundry closet and it is a set it and forget it product. No more forgotten towels in the washing machine
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US