Customer reviews from Samsung US
Samsung - 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo All-in-One Ultra Capacity Washer with AI Home - Ivory
Average customer rating
4.7
(871 Reviews)
Rating breakdown 871 reviews
5 Stars
694
4 Stars
108
3 Stars
46
2 Stars
8
1 Star
15
96%of customers recommend this product.
(
489 out of
511)
Customer Reviews for Samsung - 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo All-in-One Ultra Capacity Washer with AI Home - Ivory
Customer Rating
3
Technology has come far, but still has a way to go
on July 12, 2026
Posted by: DaniV
[This review was collected as part of a promotion.] It is nice to start and forget it until it is washed and dried, but the cleaning of a double vent and the drain is a pain to deal with. Also the amount of time to do multiple loads is not doable for one day, if your laundry day used to be Sunday like me. Now I do a load once a night or every other night, over night. So in the morning if what I have to wear is the drier from the night before, it might have to be air fluffed.
Features
3
Performance
3
Design
3
Value
2
Response from Samsung USBy Rachel, Samsung, August 3, 2026
Hello DaniV,
We appreciate you sharing your experience with the Bespoke AI Laundry Combo and your thoughts on how the all-in-one design has affected your laundry routine.
You may find features like Super Speed and AI Opti Wash & Dry helpful when trying different laundry settings and routines. You can check out more information here:
https://www.samsung.com/us/support/answer/ANS10000980/
Your insights help us better understand how the product fits different household needs.
Rachel
Samsung Care
We appreciate you sharing your experience with the Bespoke AI Laundry Combo and your thoughts on how the all-in-one design has affected your laundry routine.
You may find features like Super Speed and AI Opti Wash & Dry helpful when trying different laundry settings and routines. You can check out more information here:
https://www.samsung.com/us/support/answer/ANS10000980/
Your insights help us better understand how the product fits different household needs.
Rachel
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
4
Great dryer
on July 12, 2026
Posted by: Andiandi
from Iowa
[This review was collected as part of a promotion.] The dryer is very nice, it dryies well and holds a lot. I like to use the different cycles for different types of loads. I like that it get out a majority of the wrinkles in my clothing. I also like that it's quiet and doesn't vibrate too much.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Practically helpful
on July 12, 2026
Posted by: SolarTechInTexas
[This review was collected as part of a promotion.] Very good combo washer/dryer. Drys in good time and has saved my family a lot of time. I have a large family with complex needs with washing and drying and I!have not regretted buying it. My only complaint is that if doesn't have a way to lock the children out of the internet browser and YouTube on the screen so I have had to leave it disconnected from the Internet.
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best
on July 11, 2026
Posted by: Cal908
[This review was collected as part of a promotion.] The product is amazing and I highly recommend it ..
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Device Highly Recommend
on July 11, 2026
Posted by: Nerrdgrrl
from Dallas
[This review was collected as part of a promotion.] Great product. Well thought out features like the built in laundry detergent dispenser. Lots of cycles and options. Quite a quiet machine. Love the smartthings connectivity and notifications of cycle complete on my TV... some clothes I dont dry so I need to know when to pull out. Just awesome.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
So far, so good
on July 11, 2026
Posted by: 6MillyTeacher
[This review was collected as part of a promotion.] So far I am enjoying my Samsung All-in-one. I really appreciate linking with the app. I enjoy getting the alerts and controlling the cycle with phone..
Honestly, the cycles are long, even on the small load setting and the washing machine can be temperamental. Overall, it was a good purchase though.
Honestly, the cycles are long, even on the small load setting and the washing machine can be temperamental. Overall, it was a good purchase though.
Features
5
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on July 11, 2026
Posted by: Luvshop79
from Tucson
[This review was collected as part of a promotion.] ⭐⭐⭐⭐⭐
I couldn’t be happier with this washer and dryer! Both machines are quiet, efficient, and do an excellent job. The washer gets clothes thoroughly clean, even on shorter cycles, and the dryer dries everything evenly without needing extra time. They’re easy to use, have plenty of cycle options, and handle everything from delicate items to bulky loads with no problems.
Overall, they’ve made laundry much easier and more convenient. I would definitely recommend this washer and dryer set to anyone looking for reliable performance and great results.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It’s so quiet! I forget it is going
on July 11, 2026
Posted by: Kitty
from Louisiana
[This review was collected as part of a promotion.] I’ve been incredibly impressed with this all-in-one washer and dryer combo. It’s quiet, cleans clothes thoroughly, dries them completely, and I love not having to transfer laundry. The SmartThings notifications and Alexa announcements are incredibly convenient. The self-cleaning features are a huge bonus. Highly recommend this machine to anyone shopping.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US