Customer reviews from Samsung US
Samsung - 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo All-in-One Ultra Capacity Washer with AI Home - Ivory
Average customer rating
4.7
(555 Reviews)
Rating breakdown 555 reviews
5 Stars
447
4 Stars
69
3 Stars
24
2 Stars
7
1 Star
8
96%of customers recommend this product.
(
306 out of
320)
Customer Reviews for Samsung - 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo All-in-One Ultra Capacity Washer with AI Home - Ivory
Customer Rating
5
Perfect machine for the forgetful
on June 1, 2026
Posted by: Sold on bespok
from Thornton colorado
[This review was collected as part of a promotion.] Love this machine, I hated how often I'd start a load of wash and forget about it for days. This solves that problem for me! All I need to do is remember to remove the clean laundry and refill the automatic detergent dispenser. Dont have to worry about the rubber lining molding like the old school type as this one opens automatically.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung can do better
on June 1, 2026
Posted by: NowARepairTech
[This review was collected as part of a promotion.] We have had 3 of these. 1 was bought back by Samsung, 2 are still operating. About every 3 months we have to take the top off, disconnect the ducting to the condenser and vacuum out the lint build up. Certainly not engineered correctly.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
1
Value
1
Response from Samsung USBy Christian, Samsung, June 2, 2026
Hi NowARepairTech,
We know how important it is to have your Samsung appliance running smoothly without needing frequent cleaning, and it can feel inconvenient when regular upkeep takes more time than expected.
Lint buildup can impact airflow and overall drying performance over time, especially in all-in-one units where internal airflow paths are more compact. Regular cleaning is an important part of maintaining consistent operation and efficiency.
Samsung provides guidance on proper cleaning and maintenance, including how to manage lint and keep airflow paths clear.
You can explore the full guide here:
https://www.samsung.com/us/support/answer/ANS10001019/
Please keep this reference number for your records: 1152575079. Feel free to reach us through the following channels:
Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us
Facebook Messenger: https://m.me/samsungsupport
X: https://x.com/messages/compose?recipient%20id=18768513
Samsung Care: 1-800-726-7864 (1-800-SAMSUNG)
Samsung truly values your business.
Christian
Samsung Care
We know how important it is to have your Samsung appliance running smoothly without needing frequent cleaning, and it can feel inconvenient when regular upkeep takes more time than expected.
Lint buildup can impact airflow and overall drying performance over time, especially in all-in-one units where internal airflow paths are more compact. Regular cleaning is an important part of maintaining consistent operation and efficiency.
Samsung provides guidance on proper cleaning and maintenance, including how to manage lint and keep airflow paths clear.
You can explore the full guide here:
https://www.samsung.com/us/support/answer/ANS10001019/
Please keep this reference number for your records: 1152575079. Feel free to reach us through the following channels:
Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us
Facebook Messenger: https://m.me/samsungsupport
X: https://x.com/messages/compose?recipient%20id=18768513
Samsung Care: 1-800-726-7864 (1-800-SAMSUNG)
Samsung truly values your business.
Christian
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
Love
on May 31, 2026
Posted by: Combo
[This review was collected as part of a promotion.] Love the washer and dryer combo
It’s so helpful when your busy and forget to put the clothes in the dryer and if you not home
It’s so helpful when your busy and forget to put the clothes in the dryer and if you not home
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on May 31, 2026
Posted by: Laflaquis
from Waukesha Wisconsin
[This review was collected as part of a promotion.] Very efficient
Save a lot of time
Can I do many things
Save a lot of time
Can I do many things
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Performance and User-Friendly Features
on May 31, 2026
Posted by: vpa03
[This review was collected as part of a promotion.] I recently purchased a Samsung washing machine, and I am very impressed with its performance. The machine runs quietly, cleans clothes thoroughly, and offers multiple wash modes for different fabric types. The design is modern and stylish, which adds a great look to my laundry area.
One of the best features is the quick wash option, which saves a lot of time for small loads. The energy efficiency is also excellent, helping reduce electricity and water usage. The controls are simple and easy to understand, even for first-time users.
Overall, the Samsung washing machine provides great value for money with reliable performance, advanced features, and durable build quality. I would highly recommend it to anyone looking for a high-quality washing machine.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on May 31, 2026
Posted by: Luv2shop
from Houston,TX
[This review was collected as part of a promotion.] I’ve had the machine since October purchased since our other pair were getting old and wearing out and due to the fact that whoever built the house put the washer hookup in the garage and the dryer hookup in the dining room. I appreciate the efficiency and convenience however the only downside is the time it takes per load and the fact that they don’t come out completely dry. It’s over all so far a nice machine and I do like the features that comes with it.
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Efficiency!
on May 31, 2026
Posted by: Spaceghost
[This review was collected as part of a promotion.] While it does take time for cycles to complete, it has made the process incredibly easier. Definitely a nice luxury to have!
Written by a customer while visiting Samsung US
Customer Rating
5
Good
on May 31, 2026
Posted by: Momo
[This review was collected as part of a promotion.] It’s a good washer but I wish the cycle speeds were faster and more warm
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US