Customer reviews from Samsung US
Samsung - 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo All-in-One Ultra Capacity Washer with AI Home - Ivory
Average customer rating
4.7
(869 Reviews)
Rating breakdown 869 reviews
5 Stars
692
4 Stars
108
3 Stars
46
2 Stars
8
1 Star
15
96%of customers recommend this product.
(
488 out of
510)
Customer Reviews for Samsung - 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo All-in-One Ultra Capacity Washer with AI Home - Ivory
Customer Rating
5
Great futures
on July 18, 2026
Posted by: 4111
from 9422 Cherry Pine Ct.
[This review was collected as part of a promotion.] Perfect size and very quiet, clothes comes out wrinkles free. Over all we love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is my favorite appliance!
on July 18, 2026
Posted by: Creeksidek
This is absolutely my most favorite appliance. It's one less thing to worry about in my busy day. You would not think it would make a difference eliminating transferring clothes to a dryer but it's one less task I have to do. I never worry about and leaving wet clothes in the washer. I can put clothing in at night before I go to bed and it's ready to wear in the morning. It's super quiet with no vibration and does a fantastic job cleaning. There is almost an infinite choice of cycles .The drum holds a large amount of textiles. My clothes do not come out wrinkled . The self-cleaning mode works great and keeps the unit smelling fresh. I don't have to fill the detergent and softener each time I use it. It dispenses the exact correct amount from the reservoirs. It lets me know when the cycles are finished.
I maintain the unit by using a soft appliance brush periodically inside the filter chamber. I have a soft makeup brush that I use to brush the lint out of the filter cartridge after each run. I run the self-clean cycles when the menu pops up for self cleaning. The pump filter is very easy to access and clean. I do that every time I have a load of clothing that leaves excessive lint in the lint filter.
It is very energy and water efficient and displays a report of use after each complete cycle.
It allowed me to utilize the space the dryer used to occupy by putting in some nice shelves. I highly recommend this appliance and I will buy another one if I ever move. It's the perfect appliance for washing and drying clothes.
I maintain the unit by using a soft appliance brush periodically inside the filter chamber. I have a soft makeup brush that I use to brush the lint out of the filter cartridge after each run. I run the self-clean cycles when the menu pops up for self cleaning. The pump filter is very easy to access and clean. I do that every time I have a load of clothing that leaves excessive lint in the lint filter.
It is very energy and water efficient and displays a report of use after each complete cycle.
It allowed me to utilize the space the dryer used to occupy by putting in some nice shelves. I highly recommend this appliance and I will buy another one if I ever move. It's the perfect appliance for washing and drying clothes.
Written by a customer while visiting Samsung US
Customer Rating
4
Functional
on July 18, 2026
Posted by: lr03012
[This review was collected as part of a promotion.] Works great, dries well, low vibration many cycle options
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Washer and dryer review
on July 17, 2026
Posted by: Bhatath
from Tennessee
[This review was collected as part of a promotion.] Dryer and washer are really good but I need the option to always select the device settings while any of these are powered on also Need tools recomendation to clean the appliances , also need one app to manage all the samsung devices
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best decisions I made
on July 17, 2026
Posted by: Nag G
from Atlanta
[This review was collected as part of a promotion.] I finally upgraded to the Samsung all-in-one, and honestly, it’s a total game-changer. Being able to just throw a dirty load in before work and come home to everything perfectly washed and dried without moving a single thing is incredible. It actually gets my heavy towels completely dry too, which I didn't think an all-in-one could do. Plus, filling up the detergent reservoir once a month means one less step I have to worry about. It saved a ton of space in my laundry room and made the whole chore completely effortless.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on July 17, 2026
Posted by: Tony
from Nashville Tennessee
[This review was collected as part of a promotion.] I love the system, it's very easy to work and etc. I'm buying all Samsung when I move again
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Okay combo
on July 17, 2026
Posted by: Dev1
from New Jersey
[This review was collected as part of a promotion.] It takes more time to wash and dry than advertise. Also clothes stays very wrinkly.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
3
Response from Samsung USBy Geraldine, Samsung, August 3, 2026
We recognize the importance of your unit, Dev1, and appreciate you bringing this to our attention so we can help.
We value your feedback regarding cycle time expectations and have included the guide below with tips for reducing wrinkles and tangling to help keep laundry looking its best:
https://www.samsung.com/us/support/troubleshooting/TSG01218323/
Thank you for choosing Samsung.
Geraldine
Samsung Care
We value your feedback regarding cycle time expectations and have included the guide below with tips for reducing wrinkles and tangling to help keep laundry looking its best:
https://www.samsung.com/us/support/troubleshooting/TSG01218323/
Thank you for choosing Samsung.
Geraldine
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
4
Easy to use, but takes time to Dry!
on July 17, 2026
Posted by: JOACO
from Miami, Florida
[This review was collected as part of a promotion.] It’s very convenient but the drying does take longer than usual. Something you need to take into consideration before buying.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US