Customer reviews from Samsung US
Samsung - 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo All-in-One Ultra Capacity Washer with AI Home - Ivory
Average customer rating
4.7
(869 Reviews)
Rating breakdown 869 reviews
5 Stars
692
4 Stars
108
3 Stars
46
2 Stars
8
1 Star
15
96%of customers recommend this product.
(
488 out of
510)
Customer Reviews for Samsung - 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo All-in-One Ultra Capacity Washer with AI Home - Ivory
Customer Rating
2
Now consistent
on July 20, 2026
Posted by: Tuna
from Baltimore
[This review was collected as part of a promotion.] It’s doesn’t work as advertised. Takes way too long for a full wash dry cycle. Not happy
Features
2
Performance
2
Design
2
Value
2
Response from Samsung USBy Geraldine, Samsung, August 5, 2026
We value the time you took to share your thoughts about your laundry unit, Tuna, and we appreciate the opportunity to better understand it and assist in any way we can.
The guide below provides tips on vent maintenance, airflow, and sensor care to help keep your dryer performing at its best:
https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-takes-too-long
We're happy to help, and thank you for choosing Samsung.
Geraldine
Samsung Care
The guide below provides tips on vent maintenance, airflow, and sensor care to help keep your dryer performing at its best:
https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-takes-too-long
We're happy to help, and thank you for choosing Samsung.
Geraldine
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!
on July 20, 2026
Posted by: Ve19
from Nokesville
[This review was collected as part of a promotion.] Very cute washer and dryer! Very efficient and doesnt take as much space! Works nice with app and is convenient!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good quality
on July 19, 2026
Posted by: Xqjjj
from NC
[This review was collected as part of a promotion.] Good quality very useful recommendations to purchase
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features
on July 19, 2026
Posted by: Luv2shop
[This review was collected as part of a promotion.] It’s a really nice product. Can barely hear it washing or drying
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on July 19, 2026
Posted by: Layia
from Georgia
[This review was collected as part of a promotion.] I love the Bespoke, it has so many good features. The washer and Dryer run so smoothly. My clothes feels so good and smell so clean.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best ever for small spaces
on July 19, 2026
Posted by: Pierson
[This review was collected as part of a promotion.] Best washer dryer combo comes in handy for small Where you don’t have to have two units. You can just have one unit all in one.
Written by a customer while visiting Samsung US
Customer Rating
4
Overall Okay
on July 19, 2026
Posted by: Alexandria
[This review was collected as part of a promotion.] Dry times aren’t accurate. Clothes are left with a lot of lint on them at times.
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on July 19, 2026
Posted by: OmgItsMe
[This review was collected as part of a promotion.] This Samsung Bespoke combo looks great with its sleek, modern design and is incredibly easy to use via the smart touchscreen.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US