Customer reviews from Samsung US
Samsung - 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo All-in-One Ultra Capacity Washer with AI Home - Ivory
Average customer rating
4.7
(869 Reviews)
Rating breakdown 869 reviews
5 Stars
692
4 Stars
108
3 Stars
46
2 Stars
8
1 Star
15
96%of customers recommend this product.
(
488 out of
510)
Customer Reviews for Samsung - 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo All-in-One Ultra Capacity Washer with AI Home - Ivory
Customer Rating
5
Great features
on July 31, 2026
Posted by: DrKira
from Birmingham, AL
[This review was collected as part of a promotion.] This product is amazing! The washer and dryer are quiet. The smart app is a huge lifesaver for the working mom. The appliances are amazing at preventing wrinkles. I also enjoy the capacity of the drums to hold all of my towels at once with no vibration. Lastly, the cycles are excellent options for a busy day or a slow day. It matches me perfectly!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Efficiency!
on July 31, 2026
Posted by: Jaspn
[This review was collected as part of a promotion.] The capacity and the efficiency are very good! It also has a very sleek design, with no vibration or wrinkles.
Written by a customer while visiting Samsung US
Customer Rating
5
Mr.
on July 30, 2026
Posted by: SNEHALKUMAR
[This review was collected as part of a promotion.] Awesome, thanks for asking me for my name and how to get.
Written by a customer while visiting Samsung US
Customer Rating
4
All in one washer dryer
on July 30, 2026
Posted by: Paul
[This review was collected as part of a promotion.] Very convenient overall. Sensors work well. Many cycles leave clothes extremely wrinkled. Drying takes up to 4 hours. GUI isn't very intuitive.
Features
5
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Wash, soaks ,clean
on July 30, 2026
Posted by: Jorcam
[This review was collected as part of a promotion.] Love it, gets everything done fast and easy, thank you Samsung
Written by a customer while visiting Samsung US
Customer Rating
2
Damp clothes
on July 30, 2026
Posted by: Damp2
[This review was collected as part of a promotion.] Does not completely dry the clothes. The combo worked fine for about a year. Now I have to run the time dry cycle for an additional hour to completely dry the clothes.
Response from Samsung USBy Khristine, Samsung, August 6, 2026
Hi there,
We appreciate the opportunity to hear your feedback about your washer and dryer combo, and we'd like to share a resource that may help.
The guide below provides troubleshooting steps and care recommendations to help improve drying performance:
https://www.samsung.com/us/support/troubleshoot/TSG10006774/#bespoke-ai-ventless-laundry-combo-is-not-drying-clothes
Samsung values your feedback.
Khristine
Samsung Care
We appreciate the opportunity to hear your feedback about your washer and dryer combo, and we'd like to share a resource that may help.
The guide below provides troubleshooting steps and care recommendations to help improve drying performance:
https://www.samsung.com/us/support/troubleshoot/TSG10006774/#bespoke-ai-ventless-laundry-combo-is-not-drying-clothes
Samsung values your feedback.
Khristine
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
Love the smart feature
on July 29, 2026
Posted by: Fluffy
from Albuquerque
[This review was collected as part of a promotion.] I love them work amazing !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great 👍
on July 29, 2026
Posted by: Luna26
from Texas
[This review was collected as part of a promotion.] I’ve been very happy with this Samsung all-in-one washer and dryer. It has a surprisingly large capacity and easily handles our family’s laundry. The wash cycles are easy to understand and provide good options for different fabrics. The drying performance is excellent, and clothes come out completely dry without needing another cycle. The machine runs quietly with very little vibration, even during the spin cycle. Most clothes also come out with fewer wrinkles than I expected, which saves time on ironing. Overall, it’s a convenient, reliable appliance that has made laundry much easier. I would definitely recommend it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US