Customer reviews from Samsung US
Samsung - 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo All-in-One Ultra Capacity Washer with AI Home - Ivory
Average customer rating
4.7
(869 Reviews)
Rating breakdown 869 reviews
5 Stars
692
4 Stars
108
3 Stars
46
2 Stars
8
1 Star
15
96%of customers recommend this product.
(
488 out of
510)
Customer Reviews for Samsung - 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo All-in-One Ultra Capacity Washer with AI Home - Ivory
Customer Rating
3
Decent
on August 1, 2026
Posted by: Pete
from Usa
[This review was collected as part of a promotion.] This all-in-one ventless combo is a decent, average appliance. The drum capacity is quite large, and the variety of cycles makes it easy to customize each load. It also runs smoothly with very little vibration during operation.
However, the drying performance keeps it from being great. The ventless system takes longer to dry clothes than a standard dryer, and items often come out with noticeable wrinkles if not removed immediately. It is a good space-saving option, but the overall performance is just okay.
Features
5
Performance
3
Design
3
Value
3
Response from Samsung USBy Geraldine, Samsung, August 18, 2026
Hi Pete,
Thank you for letting us know that you like the overall performance of your combo unit and where we can help enhance the operation.
We've included the guides below with tips that can help reduce wrinkling and improve drying performance.
Wrinkles:
https://www.samsung.com/us/support/troubleshooting/TSG01218323/
Drying Performance:
https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-takes-too-long
We're happy to help and thank you for choosing Samsung.
Geraldine
Samsung Care
Thank you for letting us know that you like the overall performance of your combo unit and where we can help enhance the operation.
We've included the guides below with tips that can help reduce wrinkling and improve drying performance.
Wrinkles:
https://www.samsung.com/us/support/troubleshooting/TSG01218323/
Drying Performance:
https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-takes-too-long
We're happy to help and thank you for choosing Samsung.
Geraldine
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
Fell in love at first sight
on August 1, 2026
Posted by: Alice
from Texas City
[This review was collected as part of a promotion.] Love the fact this washes and drys just same amount of time it would in separate machines but I don’t have to go change it over. It is able hold 3 big comforters at once and clean and wash them really well. My favorite part is the soap and fabric softener dispensers at the bottom of the machine just fill it and leave it and the machine will tell you when you need to refill them. I’ve had no wrinkles and it gets most the pet hair off everything the vibration on bigger loads can be felt if you are a upstairs apartment so we had but something under the feet so it won’t bother down stairs people but all in all we love this and saving us on space and money
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on August 1, 2026
Posted by: Michelle
from Yorktown, IN
[This review was collected as part of a promotion.] Super quiet and works well even with larger loads. Easy to use and a lot of features and pre-loaded cycle options. Large reservoir for detergent also!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very much quite good
on August 1, 2026
Posted by: Shopper69420
[This review was collected as part of a promotion.] Much capacity, very cycles. Quite drying. Good vibration in all my wrinkles.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on August 1, 2026
Posted by: Catmom
[This review was collected as part of a promotion.] Just a really amazing combo. Best feature is it’s ventless! What more can I say, just love it
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!
on July 31, 2026
Posted by: Samsung4Life
from My. Vernon, IL
[This review was collected as part of a promotion.] absolutely love my bespoke! Samsung always comes through for me! Samsung4Life
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on July 31, 2026
Posted by: Sushil
from Little Elm
[This review was collected as part of a promotion.] Great product. I like the features. It works well.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on July 31, 2026
Posted by: Sbains
[This review was collected as part of a promotion.] It offers ultimate "set-it-and-forget-it" convenience with automatic detergent dispensing and a self-opening door, though full wash-and-dry cycles do take 2 to 3 hours.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US