Customer reviews from Samsung US
Samsung - 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo All-in-One Ultra Capacity Washer with AI Home - Ivory
Average customer rating
4.7
(869 Reviews)
Rating breakdown 869 reviews
5 Stars
692
4 Stars
108
3 Stars
46
2 Stars
8
1 Star
15
96%of customers recommend this product.
(
488 out of
510)
Customer Reviews for Samsung - 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo All-in-One Ultra Capacity Washer with AI Home - Ivory
Customer Rating
5
Washing/drying while working
on August 6, 2026
Posted by: Melanie
[This review was collected as part of a promotion.] I love my all in one Samsung washer dryer combo! I love that I can put my clothes washing before I go to work and they will be dry when I get home! Also when the machine is going you can not hear it - it does not vibrate and shake all over.
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic
on August 6, 2026
Posted by: danny
[This review was collected as part of a promotion.] Honestly, has worked incredibly. Perfect for a location where traditional washer would have been harder to install.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
Great machine!
on August 6, 2026
Posted by: King MGM
from Orange Park, FL
[This review was collected as part of a promotion.] This machine really does it all. It has a ton of options for cycles, sucks the moisture out of everything with ease and leaves no wrinkles in its wake. It's also very quiet for all it does and has basically no vibration. I absolutely love my clothes when they're finished.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great feature
on August 5, 2026
Posted by: Jimmyjay
[This review was collected as part of a promotion.] I'm so impressed everything is so accurate and perfect to be honest I can't stop using samsung
Written by a customer while visiting Samsung US
Customer Rating
3
Capacity Issues
on August 5, 2026
Posted by: Sang to Sam
from California
[This review was collected as part of a promotion.] The capacity of the washers are smaller than expected. Difficult to add bedding items without getting the error code through incomplete cycle. The machine makes a loud noise and the extra storage bins get stuck.
I would recommend this to a friend!
Features
4
Performance
3
Design
2
Value
3
Response from Samsung USBy Nicole, Samsung, August 10, 2026
Hello Sang to Sam,
We recognize the role your washer plays in keeping everyday routines moving, and we would like to share a few resources that will help.
To support your washer's performance, the resources below provides information on washer codes and operating sounds:
https://www.samsung.com/us/support/troubleshoot/TSG10000997/
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Your trust truly matters to us.
Nicole
Samsung Care
We recognize the role your washer plays in keeping everyday routines moving, and we would like to share a few resources that will help.
To support your washer's performance, the resources below provides information on washer codes and operating sounds:
https://www.samsung.com/us/support/troubleshoot/TSG10000997/
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Your trust truly matters to us.
Nicole
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for ventless
on August 5, 2026
Posted by: Skumar
from California
This products works really great, especially at a place where you don’t have a vent
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
No more soured laundry - yay for 2 in 1
on August 5, 2026
Posted by: Luv shuck
Cycles last a bit too long and vent or tube becomes clogged and causes some issues. Have to constantly clean out the tubing and dry cycles last too long
Response from Samsung USBy Nicole, Samsung, August 10, 2026
Hi Luv shuck,
Thank you for sharing your experience. We appreciate the insight you've provided and are here to help.
This guide offers helpful steps related to vent airflow and drying performance:
https://www.samsung.com/us/support/answer/ANS10004809/
Samsung truly values your business.
Nicole
Samsung Care
Thank you for sharing your experience. We appreciate the insight you've provided and are here to help.
This guide offers helpful steps related to vent airflow and drying performance:
https://www.samsung.com/us/support/answer/ANS10004809/
Samsung truly values your business.
Nicole
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful features
on August 5, 2026
Posted by: Joanna S
from Brooklyn
This washer combo is fantastic. You can set it and forget it. You can even operate it from your phone. And I love that.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US