Customer reviews from Samsung US
Samsung - 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo All-in-One Ultra Capacity Washer with AI Home - Ivory
Average customer rating
4.7
(865 Reviews)
Rating breakdown 865 reviews
5 Stars
688
4 Stars
108
3 Stars
46
2 Stars
8
1 Star
15
96%of customers recommend this product.
(
485 out of
507)
Customer Reviews for Samsung - 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo All-in-One Ultra Capacity Washer with AI Home - Ivory
Customer Rating
1
Horrible
on September 20, 2026
Posted by: Cdb2
from Texas
[This review was collected as part of a promotion.] This is an absolute nightmare! Worst purchase I’ve ever made! Sucks up dryer sheets into the drain and also into the lint trap. Has flooded my laundry room twice when I was trying to do what it called for on the screen. Also overheating now. Horrible buy!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Laundry is now a set it and forget it task!
on September 20, 2026
Posted by: Samsung Junkie
from Wisconsin
[This review was collected as part of a promotion.] I’m extremely happy with this all-in-one washer dryer! It’s convenient, easy to use, and saves so much space compared with having separate machines. The washing cycles do a great job, and the dryer is surprisingly effective. The Smart Things App improves our laundry monitoring. We especially love being able to put a load in and have everything washed and dried thoroughly without having to transfer clothes between machines. It runs quietly, has plenty of useful settings, and has made laundry day so much easier. Definitely a great addition to the home and well worth the investment!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great for forgetting
on September 19, 2026
Posted by: Piegon
[This review was collected as part of a promotion.] This was one of the best things I have ever gotten. You set it up it's good for like a month just throw your clothes in and forget it.
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome washer and dryer
on September 19, 2026
Posted by: Gabriela
from Brea
[This review was collected as part of a promotion.] I’ve been using it for 3 years and no complain, very quiet even when i do laundry at night and just overall, no issues and always dries so fast .
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Where has this been all my life?!
on September 19, 2026
Posted by: Samsung Girlie
from Austin, AR
[This review was collected as part of a promotion.] It has a 5on of settings but is very user friendly. I love how many different cycles there are. This easily cuts my laundry time in half. It is so unbelievably quiet too! Even on the high spins! It washed and drys so well! I love how you can preload the soap and not have to worry about it at all! The lint filter id beautifully designed and it is almost completely no touch! It uses just 6h3 right amount of water when washing. I love how I can see my energy and water usage. The more I use it the better it's going to get once the ai function learns my habits. Simply put 10/10 definitely recommend. And saving space by only having one machine is the cherry on top!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Time saver
on September 19, 2026
Posted by: QuesoFresco
from California
[This review was collected as part of a promotion.] Samsung bespoke all in one was more than expected. Being able to throw a load of clothes insides and having it both wash and dry let's me focus on other tasks. With the wrinkle prevent setting, it'll keep the drum moving to prevent wrinkles and successfully too. Highly recommend buying it.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Convenient
on September 18, 2026
Posted by: Trooper
[This review was collected as part of a promotion.] Wash and dry cycles work well. There is no moisture in the room with this ventless model. Little to no vibrations even when on a pedestal. Cloths come out wrinkled if left in for an extended amount of time. But if taken out soon after finish no wrinkles
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Game-Changer for small spaces
on September 18, 2026
Posted by: sammy
[This review was collected as part of a promotion.] I’ve had the Bespoke AI All-in-One for about a month now, and overall, it has completely transformed my laundry routine. If you live in a condo, apartment, or a home with a cramped utility closet (like I do), this machine is a marvel of modern engineering.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US