Customer reviews from Samsung US
Samsung - 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo All-in-One Ultra Capacity Washer with AI Home - Ivory
Average customer rating
4.7
(555 Reviews)
Rating breakdown 555 reviews
5 Stars
447
4 Stars
69
3 Stars
24
2 Stars
7
1 Star
8
96%of customers recommend this product.
(
306 out of
320)
Customer Reviews for Samsung - 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo All-in-One Ultra Capacity Washer with AI Home - Ivory
Customer Rating
5
Great everything! Takes a load off
on June 18, 2026
Posted by: Molly
from Rialto
[This review was collected as part of a promotion.] This is what I been exactly looking for the compactness , the automation capacity definitely the interface and efficiency is everything
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 17, 2026
Posted by: Makk
[This review was collected as part of a promotion.] Great product really good amazing wow amazing amazing wow
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features beautiful washer, and dryer
on June 17, 2026
Posted by: Rcastaneda
from Henderson Nevada
[This review was collected as part of a promotion.] Love my washer and dryer not only are they Beautiful they washed so good And they’re not noisy at all the washer is very big lots of room to wash comforters I can control it with my phone my best purchase ever for a washer dryer
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great!!!
on June 17, 2026
Posted by: Jeez
[This review was collected as part of a promotion.] Amazing Haru Susie shrug Rushdie Erie sushi rududud e Rudy’s jee
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Long dry time
on June 17, 2026
Posted by: Harley
from Long Beach , CA
[This review was collected as part of a promotion.] The size is perfect but the dry time is not great This is great for small loads as the drying can take 3-4 hours for regular loads. Really deserves 3.5 stars.
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy Jeffrey, Samsung, June 26, 2026
Hi Harley,
Glad you took a moment to provide your feedback on your laundry combo, and we appreciate the details you’ve provided.
If there's anything we can assist you with, please feel free to reach out. We're always happy to help.
Jeffrey
Samsung Care
Glad you took a moment to provide your feedback on your laundry combo, and we appreciate the details you’ve provided.
If there's anything we can assist you with, please feel free to reach out. We're always happy to help.
Jeffrey
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 17, 2026
Posted by: Coconut
from Delaware Dover
[This review was collected as part of a promotion.] Great online reviews don’t does this washer and dryer justice. I was scared to buy it because of the online reviews but man was it’s a great purchase
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on June 17, 2026
Posted by: Luv2Clean
from NC
[This review was collected as part of a promotion.] Super efficient product and super useful for a busy working mom to get laundry done!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's good
on June 17, 2026
Posted by: Joee
from Florida
[This review was collected as part of a promotion.] We like the easy load wash and then dry feature. It's easy enough for our kids to easily do their own laundry. One hassle that I don't like and think could be designed better is the lint trap gets clogged up after awhile, requiring deep cleaning.
I would recommend this to a friend!
Features
4
Performance
4
Design
2
Value
3
Response from Samsung USBy Pope, Samsung Care, June 19, 2026
Hello Joee,
Glad to hear the wash and dry feature has been easy for everyone to use at home.
We appreciate you pointing this out, as features like the lint trap design are always helpful for us to hear about.
For added help with maintaining it, you might find this guide useful for cleaning and caring for the lint filter and other components.
Clean and maintain the Bespoke AI Laundry Combo
https://www.samsung.com/us/support/answer/ANS10003206/
Thank you for choosing Samsung.
Pope
Samsung Care
Glad to hear the wash and dry feature has been easy for everyone to use at home.
We appreciate you pointing this out, as features like the lint trap design are always helpful for us to hear about.
For added help with maintaining it, you might find this guide useful for cleaning and caring for the lint filter and other components.
Clean and maintain the Bespoke AI Laundry Combo
https://www.samsung.com/us/support/answer/ANS10003206/
Thank you for choosing Samsung.
Pope
Samsung Care
Written by a customer while visiting Samsung US