Customer reviews from Samsung US
Samsung - 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo All-in-One Ultra Capacity Washer with AI Home - Ivory
Average customer rating
4.7
(869 Reviews)
Rating breakdown 869 reviews
5 Stars
692
4 Stars
108
3 Stars
46
2 Stars
8
1 Star
15
96%of customers recommend this product.
(
488 out of
510)
Customer Reviews for Samsung - 5.3 cu. ft. Bespoke AI Laundry Ventless Heat Pump Dryer Combo All-in-One Ultra Capacity Washer with AI Home - Ivory
Customer Rating
4
Great combo, wish there were more options
on August 22, 2026
Posted by: Cody
from Virginia Beach
[This review was collected as part of a promotion.] Gets rid of those tough wrinkles and the drying is fairly effective. I wish it had a bit more options as far as cycles but other than that, that's the only reason I bumped it to 4 stars. I haven't noticed any issues with moisture or vibration.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Drying
on August 22, 2026
Posted by: Atulx86
from Atlanta GA
[This review was collected as part of a promotion.] this washing machine has a really great feature for drawing I really amazing features of drawing and it was in the clothes very nice I am so impressed
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
It has great features
on August 22, 2026
Posted by: Gabby203
The washer is really good the only thing I don't like is that it leaves the clothes wrinkle. And it does have some vibration when washing otherwise the washer is good it helps with saving water and detergent.
Features
1
Performance
3
Design
3
Value
4
Response from Samsung USBy Glaiza, Samsung, August 24, 2026
Gabby203, feedback that reflects everyday use of your washer helps us better support our customers, and we've shared the following resources to help you get the most from your washer:
https://www.samsung.com/us/support/troubleshooting/TSG01218323/
We appreciate the opportunity to help.
Glaiza
Samsung Care
https://www.samsung.com/us/support/troubleshooting/TSG01218323/
We appreciate the opportunity to help.
Glaiza
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on August 21, 2026
Posted by: My washer
from De Graff, OH
Amazing washer dryer and is easy to use. Would recommend to everyone. Makes things easier when you can put everything in and not have to switch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Set and forget
on August 21, 2026
Posted by: Joncheo
from Toronto
[This review was collected as part of a promotion.] We’ve had the Bespoke AI Combo for a few months now, and the "set it and forget it" aspect is a game-changer. Being able to throw in a load before leaving for work or heading to bed and coming back to dry clothes completely removes the chore of switching loads.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing unit
on August 21, 2026
Posted by: Jarronv
from Danielsville GA
Amazing unit. Runs quiet and washes and dries effectively. Been a great unit for the year we've had it. Hope that it continues to be great. I highly recommend this unit. It saves space and time and don't have to worry about a vent anymore. No weird dryer plug as the unit takes standard 110. We love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung
on August 21, 2026
Posted by: Donnie
Would recommend it to a friend. Very good washer and dryer combo. Clothes are fully dry when done. Worth it
Written by a customer while visiting Samsung US
Customer Rating
5
Great cleaning performance
on August 20, 2026
Posted by: Carolineshaba
from Texas
[This review was collected as part of a promotion.] I like the cleaning performance, some washers don't clean good so you are forced to use more electricity trying to clean the clothes but the samsung washer has great cleaning performance
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US